Easyjet was launched in 1995 by Greek Cypriot businessman Sir Stelios Haji-Ioannou with two aircraft offering just two routes. Today ‘low cost carrier’ Easyjet is one of Europe’s leading airlines offer passengers over 600 routes to 30 countries. With a fleet of over 20 aircraft, it takes 8000 staff comprised of cabin crew, pilots and ground staff to keep the 60 million customers they fly each year happy.
Easyjet fly more of Europe’s top one hundred routes than any other airline, ensuring a loyal customer base of dedicated value-seeking holidaymakers. Its popularity knows no bounds, even featuring in its own television series ‘Airline’ broadcast on ITV, following the lives of Easyjet workers on the ground in London’s Luton airport.
The following information is correct as of July 2014 and is subject to change. Please check with the airline directly for complete accuracy.
How to Check In
Easyjet no longer offers the option to check-in at the airport. Instead, all customers must use the online systems to check-in. This can be done from 60 days and up to two hours prior to flight departure. It is essential to print the boarding pass after checking in online as a charge will be incurred if requesting a copy at the airport. Passengers can also check-in using the Easyjet app. This environmentally friendly option means that no print out of the boarding pass is required – passengers simply download the boarding pass to their smartphone and show it to staff on check-in. Check-in desks close 40 minutes before flight departure so leave at least two hours before boarding. Boarding gates close 25 minutes prior to the scheduled departure time, no exceptions, so ensure a timely arrival.
Baggage Allowance and Fees
Passengers are allowed only one piece of carry-on luggage that must not exceed 10kg in weight or 55cm x 40cm x 20cm in size. All checked in baggage carries a flat fee of 15 Euro is paid online or 30 Euro is paid at the airport. Each piece can be no more than the maximum 20kg in weight.
Easyjet now has allocated seating on all flights meaning no more scrums when boarding! However, although this is now free (if passengers have no seat preferences), those wanting extra leg room will be charged £12, while a seat at the front of the plane or one by an emergency exit will cost £8. Anyone wishing to specify an aisle or window seat must pay £3.
Easyjet charges a standard ‘new booking’ administration fee of £12 whether paid for by debit or credit card. Additional charges apply to name, date or route changes while anyone paying by Visa, MasterCard, American Express, Diners Club, or UATP/ AirPlus credit card will incur an additional transaction fee of 2.0%.
Service on Board
Easyjet is famously ‘no frills’ meaning that the only complimentary item on board is the in-flight magazine ‘The Traveller’. A selection of hot meals, drinks, snacks and alcoholic beverages can be purchased from the in-flight ‘bistro’ menu. There is also the opportunity to purchase duty free items including perfumes, cigarettes, alcohol and more.
Easyjet publish regular updates on the punctuality of their flights and more in the ‘Our Performance’ section of their website. Check there for more details on Easyjet’s ‘on time’ record.
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