Please inform Kingfisher Bay Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, there is a 1.15% credit card surcharge when using a credit card. Please note that the self-contained villas are not air-conditioned. Air-conditioning is available in your villa, based on availability. Please use the special request box when booking or contact the property using the contact details found on the booking confirmation. Air-conditioning will only be provided if confirmed by property and it may only be available in some areas of the villa. For information and bookings relating to walk-on and 4WD ferries, please contact the property directly. Interconnecting rooms and rooms with disabilities facilities are available upon request. Please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that for guests arriving on the 9:00 or 13:00 ferry, your room will not be ready until 14:00. SECURITY BOND AT KINGFISHER BAY RESORT Our resort check-in time is from 2:00 PM on day of arrival and your credit card is required upon check-in for security deposit. Resort Hotel accommodation requires a security deposit of $200 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $200 for incidentals. Villas require a security deposit of $300 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $300 for incidentals. If no credit card is available, a cash or debit card payment can be made on check in to the same amount with a refund of the difference on check out.
