Please inform Miami Hotel Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the rooms are located on upper-level floors with no lift access. Please note that all special requests are subject to availability upon check-in. Additional charges may apply. Guests are requested to inform the property in advance if a room on the ground floor is required. This can be noted in the special requests box during booking or by contacting the hotel using the contact details found on the booking confirmation. Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. This property does not accommodate parties.