Please inform Killarney Towers Hotel & Leisure Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Due to it's wonderful town center location, The Killarney Towers Hotel does not have onsite parking. There is a public carpark adjacent to the property. The public car park is free between the hours of 18:00 – 08:00 Monday through Saturday, and free on Sundays and bank holidays. Unless prior arrangements are in place, we will process payment for your stay on arrival to the hotel. The hotel requires a valid credit card to be presented upon check-in for the registering guest. The card should match the name of the reservation as made and must be presented for Chip & Pin verification. It is not possible to pre-pay for a third party guest due to GDPR and privacy restrictions. We reserve the right to receive payment or request pre-authorisation of the full amount for the stay period based on the credit card details provided upon check-in. We do not accept cash payment for room reservations. We do not accept debit cards to secure rooms or for pre-authorisation on check-in due to ongoing issues with releasing same. We apologise for any inconvenience this might cause guests. Please note that the Hotel reserves the right to pre-authorise the booker’s credit card up to 4 days prior to arrival. This places the pre-authorised amount in a holding state which also temporarily reduces one’s credit limit. The pre-authorisation is not a charge and no funds will be debited from the account at this point, this will also not be reflected in the credit card statement since no charge has been made. The credit limit will be released back to the cardholder within one week depending on the issuing bank.