Please inform K Hotel Kensington in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. -The hotel cannot guarantee that rooms will be available before 14:00 for check-in. Late check-out will be subject to additional charges. -Please note that when booking 5 rooms or more , a prepayment is required to guarantee the group . -The credit card holder should be present at the time of check-in. If a third person is paying then they will need to fill a Third Party Credit Card form prior to their arrival. Check-in may not be possible if this is not done and no refunds will be issued. -All guests must be over the age of 18 to check-in. For all under 18, they should be accompanied either by a guardian or parent. -The hotel can not reserve specific room numbers in advance or guarantee that rooms will be allocated on a specific floor. -A security deposit of at least GBP 50 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. This cannot be paid with cash. -The property keep lost property for 2 weeks. After this time the items are disposed of. -Guests found to have smoked in the property will face a penalty of up to GBP 500
