Hilton Toronto
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
Hilton Toronto: reviews
Reviews from 
Family traveller
Comment: 7 Aug 2026
Great Location
Stayed at the Hilton Downtown Toronto during a vacation to Canada. The hotel is centrally located and in walking distance of everything downtown. Upon arrival we were warmly greeted by the bellhop and warmly greeted by the desk agent. After being awake since 3am CST we appreciated the early check in at 1pm. The room was nice and clean, hotel areas nice and clean. Everyone professional and friendly.
Family traveller
Comment: 4 Aug 2026
Great Location, Spacious Upgraded Room — Minor Status Hiccup
We booked a room with 2 queen beds using Hilton points and were pleasantly surprised with an upgrade to a spacious room overlooking the CN Tower.
Check-in was quick, though there was an odd moment — we were welcomed as Diamond members (which normally includes lounge access), even though our actual status is Gold (we were Diamond last year). This same mix-up happened at several other Hilton properties during our trip, so it seems like a broader system glitch rather than something specific to this hotel. Aside from that, the front desk staff were efficient and friendly.
The room itself was comfortable and clean — two good-sized queen beds and a standard bathroom — nothing fancy, but the space and the view more than made up for it.
Breakfast is served buffet-style. Continental breakfast is complimentary for Gold members and above, with a $10 fee if you want the hot options. The selection was good, and they also do made-to-order omelets and other egg dishes, which was a nice touch.
A fun bonus: the hotel has connected indoor and outdoor pools, so you can swim between the two — great if you're traveling with family.
The location is fantastic — just a short walk to the CN Tower, Rogers Centre (Blue Jays stadium), and plenty of other downtown attractions.
Overall: A comfortable stay in an unbeatable location, with a spacious room, great view, and solid breakfast. The status mix-up was more amusing than annoying, and everything else about the stay was smooth.
Check-in was quick, though there was an odd moment — we were welcomed as Diamond members (which normally includes lounge access), even though our actual status is Gold (we were Diamond last year). This same mix-up happened at several other Hilton properties during our trip, so it seems like a broader system glitch rather than something specific to this hotel. Aside from that, the front desk staff were efficient and friendly.
The room itself was comfortable and clean — two good-sized queen beds and a standard bathroom — nothing fancy, but the space and the view more than made up for it.
Breakfast is served buffet-style. Continental breakfast is complimentary for Gold members and above, with a $10 fee if you want the hot options. The selection was good, and they also do made-to-order omelets and other egg dishes, which was a nice touch.
A fun bonus: the hotel has connected indoor and outdoor pools, so you can swim between the two — great if you're traveling with family.
The location is fantastic — just a short walk to the CN Tower, Rogers Centre (Blue Jays stadium), and plenty of other downtown attractions.
Overall: A comfortable stay in an unbeatable location, with a spacious room, great view, and solid breakfast. The status mix-up was more amusing than annoying, and everything else about the stay was smooth.
Hotel response
Comment: 6 Aug 2026
Dear Jacko,
Thank you for your review. We're glad you had a comfortable stay overall, especially as valued Gold Members. It's great our delicious breakfast options helped you start the day on a high note, and we're always happy to hear our relaxing pools hit the spot. We hope you come back soon to Hilton Toronto.
Thank you for your review. We're glad you had a comfortable stay overall, especially as valued Gold Members. It's great our delicious breakfast options helped you start the day on a high note, and we're always happy to hear our relaxing pools hit the spot. We hope you come back soon to Hilton Toronto.
Couple
Comment: 1 Aug 2026
Okay hotel - elevators not functioning properly during my visit
Hotel seems okay overall. Two things - elevators not working properly. Out of 6 elevators, only one works and it stops on every floor going down. It literally can take you 15 minutes or more to go down. Unacceptable. Also, and this isn't about this hotel but about the brand, I am a Diamond member and should get many benefits as such for being loyal. I booked the hotel stay through American Express and since not booked through Hilton, they won't honor my Diamond benefits. If they aren't going to be loyal to me, then I won't choose them next time, no matter who I book through.
Hotel response
Comment: 3 Aug 2026
Thank you for sharing your feedback with us. We appreciate your long-standing loyalty as a frequent traveler with our brand, and we completely understand your frustration regarding how reservation policies impact elite recognition. We also want to apologize for the delays caused by our current lift service. Currently, we are actively modernizing each unit individually to deliver a completely renewed system by January 2027, and we truly appreciate your patience as these necessary enhancements take place. Your support means a great deal to our team, and we would love the opportunity to provide you with a much smoother experience on a future visit.
Couple
Comment: 26 Jul 2026
Nice Hotel with Great Location
We stayed at the Hilton for one night on a vacation in Toronto. We have stayed there before. The hotel has a great location, in easy walking distance to major attractions and close to public transportation. It is also conveniently connected to the PATH. The room was up to date and very nice. The front desk staff was very nice and we appreciated that they were able to let us check in early.
Hotel response
Comment: 28 Jul 2026
Dear Joel,
Thank you for being a returning guest and taking the time to share your experience at Hilton Toronto. We are happy to hear that our location was ideal for your stay and that our front desk team provided helpful service. It was a pleasure having you join us, and we hope to welcome you back on your next visit to the area.
Thank you for being a returning guest and taking the time to share your experience at Hilton Toronto. We are happy to hear that our location was ideal for your stay and that our front desk team provided helpful service. It was a pleasure having you join us, and we hope to welcome you back on your next visit to the area.
Anonymous traveller
Comment: 20 Jul 2026
Stayed in: Jul 2026
From the moment we stepped into the lobby everyone we encountered was super friendly and helpful from the check in desk to the concierges. Rooms were spacious, clean and comfortable. The location of the property can't get much better. Just a few steps to subway stops, streetcars, Osgoode Hall, Nathan Phillips Square, the Eaton Center, Hospitals, UofT etc. It's even close enough to Union Station we actually walked from there (but you can also take the subway for 2 stops).
Explore the area
145 Richmond Street West, Yonge-Bay Corridor, Toronto, M5H 2L2, Canada|0.31 km from city centre
Good to know
Children are welcome at this hotel
All ages
€16 (CAD25) per person per night
3 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast price
€25 (≈CAD 40)/person
Breakfast times
06:30 - 11:00 from Monday to Sunday
Please inform Hilton Toronto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Premium Internet is available in all areas and costs CAD 21 per 24 hours.
This hotel accepts the following payment methods:
Cash
Hilton Toronto: FAQs
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