Please inform GuestReady - Exclusive Apartment at São Bento in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property is a self-check-in property, and you will be requested to verify your identity before being able to check into the flat. Check-in can be done from 2 PM, pending availability and confirmation. There is a zero-tolerance policy for smoking on the property. If our team discovers evidence that this rule has been breached (e.g., smoke smell, ashes, butts, etc.), we fully reserve the right to charge a €200 smoking fee at minimum. Please note that for stays longer than 30 nights, a fair use policy of the utilities will apply with a limit of 80€. For the first days, we provide the basic amenities: samples of shower gel, shampoo, soap, toilet paper, kitchen roll, sponge, dishwashing products and bin bag. Extra keys: 20€ (extra pair of keys when available, lost keys or service to open the door during your stay). Extra cleaning with linen: the price of a cleaning fee. Extra Clothing: 30€ (Towels and sheets for 2pax, i.e. when the sofa bed is not included).
