First Hostel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are not allowed at this hotel |
Amenities
More about First Hostel
First Hostel
Situated in Bucharest and with Patriarchal Cathedral reachable within 1.1 km, First Hostel features concierge services, allergy-free rooms, a garden, free WiFi throughout the property and a shared lounge. The property is set 1.4 km from Carol Park,...
Comment: 29 May 2026
Stayed in: May 2026
Very clean
Comment: 19 May 2025
Stayed in: May 2025
Nightmare hostel
After a full day out we return and the room was still dirty with unchanged beds.
The boy had to proceed to change them in front of us only after yet another request. Not to mention the kitchen; located in the corridor where there can be a maximum of 2/3 people. Small, dirty and with food left everywhere. The most ridiculous thing is that on our arrival the rooms were in these conditions but as we left there was the cleaning lady who changed the sheets but still full of stains (even blood). Remember are mixed rooms with shared bathroom (4 of which 1 not usable ) Very not recommended!! Especially for solo travelers it's a bit dangerous because we found strange people screaming at night or knocking in the rooms to ask for clothes insistently. It's a shame because it's close to downtown.
Hotel response
Comment: 20 May 2025
Thank you for taking the time to share your experience. We are truly sorry to read what you described, and we take every report seriously — especially when it comes to cleanliness and guest safety, which are top priorities for us.
Our cleaning team operates twice a day, and all beds are changed after each check-out. However, if there were errors in preparing your room, we sincerely apologize. Sometimes, beds are used without authorization before guests arrive, which creates confusion — we are actively working to solve this issue with a new digital bed assignment system.
Regarding the bathrooms, one out of the 12 available was indeed temporarily out of service, but the rest were fully functional. Please take note that we have one of the most confortable ratios of guests per bathroom, with only 6 guests per bathroom, when usually hostels have usually 10-12 guests per bathroom. Any radiator issues are repaired as soon as they’re reported, and we’ve already followed up on this.
The kitchen is compact, but we want to remind you that our hostel actually has four (4) kitchens, and we encourage guests to use the other ones if one of them is busy.
As for noisy guests or inappropriate behavior: it’s extremely important that our guests report any discomfort to our staff immediately, so we can take action — either directly or through our on-call security. Unfortunately, if situations aren’t reported in real-time, we may not be aware of them.
We do appreciate your honest feedback — it helps us improve and take action where needed.
Wishing you safe travels,
First Hostel
Comment: 1 Apr 2025
Stayed in: Mar 2025
Trash avoid like the plague staff could use a lesson in manners
Hotel response
Comment: 20 May 2025
Thank you for your review — the same one you left on 4 different websites - though with all due respect, it seems more like a personal vendetta than constructive feedback.
To clarify, our hostel is composed of two buildings, and you were assigned to the quieter one, preferred by many solo travelers. We offer reception support from 8 AM to midnight, and after-hours check-ins are handled via WhatsApp with detailed self check-in instructions — a system clearly described in your booking confirmation.
We understand you arrived around 3 AM and, instead of coming to reception during the day like most guests, you preferred to manage all communication exclusively through WhatsApp — including your towel request and concerns. We did our best to respond despite your confrontational tone. We’re genuinely sorry no one was there to greet you with a silver platter and trumpet fanfare, but unfortunately that’s not included in our €10/night rate.
As for the incident involving a guest breaking a glass panel, it was handled immediately with on-site security and a police call, ensuring everyone’s safety. You contacted us through Whatsapp to tell us that police is in the building and my colleagues informed you that they were the ones who called the police. You were never in danger, and your next question was if breakfast was still served — but we’re glad to confirm that it was, as always, on time.
Finally, after your stay, we reached out to understand your dissatisfaction — only to be blocked and accused of harassment for trying to close the loop professionally.
We wish you well in your future travels — and recommend accommodations with 24/7 concierge and turn-down service, which may better suit your needs.
First Hostel
Comment: 22 Feb 2025
Stayed in: Jun 2024
Very disappointing experience
When we complained to the host, they told us that the room we had booked was under maintenance and that they had decided to move us without even informing or asking us.
Frustrated and unhappy with the situation, we decided to leave the hostel, but the host refused to give us a refund, despite the fact that they failed to provide what we had booked. The lack of organization and disregard for guests' reservations was unacceptable. If you’re looking for a reliable and well-managed place to stay, I strongly advise against booking this hostel.
Hotel response
Comment: 23 Feb 2025
Thank you for your feedback. We sincerely regret any inconvenience caused by the necessary room change during your stay. Due to unforeseen maintenance, we had to adjust your booking to the closest available option, which was a six-bed dorm instead of the four-bed dorm originally reserved.
While the price difference was minimal (1 euro per person per night), we acknowledged the unexpected change and offered a 25% refund as a goodwill gesture - 12,5 euros. We understand this may not have been the resolution you were hoping for, but since the room was used for the full duration of the stay, we were unable to offer a full refund.
We always strive to provide the best possible experience for our guests, and we appreciate constructive feedback. If there is anything further we can do to address your concerns, please feel free to reach out to us directly.
Best regards,
Adrian Vrinceanu
First Hostel
Comment: 31 Jul 2024
Stayed in: Jul 2024
Horrible adventure
Hotel response
Comment: 23 Feb 2025
We appreciate your feedback and want to clarify the situation to ensure full transparency.
Your reservation was not made far in advance, as you claimed. You first contacted us one month before check-in, and we clearly outlined the booking conditions, including the requirement for payment to confirm the reservation due to the size of your group. Despite multiple follow-ups, payment was not made, and five days before check-in, we informed you that we could no longer hold the requested rooms as we were receiving other reservations. Unfortunately, you left our messages unanswered.
Two days before arrival, you submitted a booking request for three specific rooms (10-bed, 8-bed, and 6-bed), but by then, these were no longer available, as we had already explained. However, in an effort to accommodate your group, we upgraded you at no additional cost to four 6-bed rooms—rooms that were more expensive than your original booking. Despite this, you arrived and immediately began threatening us with bad reviews and official complaints, demanding the original rooms, which had already been booked by other guests.
Additionally, regarding your claim of paying €600, we want to clarify that you were charged 2,913 RON, which at the time of payment equated to approximately €588. Due to exchange rates and any fees charged by your bank, you may have ended up paying around €598, but this difference was not charged by us—it is solely due to your bank’s exchange fees.
We understand that the original room layout may have been more convenient for your group, but as previously communicated, we cannot hold unpaid reservations indefinitely, especially for large groups, as no-shows impact our ability to operate fairly and sustainably.
We strive to be as transparent and accommodating as possible, and in this case, we did everything we could to ensure your group had a suitable stay. We regret that this did not meet your expectations, but we hope that in the future, you will consider confirming bookings in a timely manner to avoid similar issues.
Wishing you safe travels,
Adrian Vrinceanu
First Hostel
Location
Bd-ul Marasesti nr 86, Ap 4, Sector 4, Bucharest, 040256, Romania|1.9 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are not allowed at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast
Breakfast price
€1/person
Cash
