Quest on Franklin
+ 52
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Non-smoking
Laundry
More about Quest on Franklin
Quest on Franklin
Located in heart of Adelaide, Quest on Franklin is a 5-minute walk from Central Markets and a 15-minute walk from Adelaide Convention Centre. It offers a fitness centre and accommodation with flat-screen satellite TV.
Reviews from 
Other
Comment: 7 Aug 2026
great hotel
excellent position within walking distance to markets and city centre. Rooms are a great size with full amenities and easy access, and very clean
Business traveller
Comment: 5 Aug 2026
Thank you
Great stay. Would have been happier with a smaller and cheaper room but it was lovely. Need closer connections between the different Quests.
Other
Comment: 1 Aug 2026
Studio apartment
We stayed on a weekday overnight (winter) in one bed apartment, King bed and pillows were very comfy, room was warm and very quiet until 6.30 am when unfortunately power tools were being used in a building near by.Wifi connection and lge TV. Lovely hot shower the next morning. Tea/ Coffee maker supplied, Pantry items are available to purchase for breakfast/ snacks near concierge area, otherwise plenty of cafes and a hotel nearby for breakfast or other mealtimes.Awesome undercover market also only a block away .Bus connection depot opposite the hotel premises. Staff held our luggage for the afternoon whilst we attended a funeral. Highly recommend this Quest property .
Other
Comment: 31 Jul 2026
Highly recommended
Quest on Franklin is definitely a good value option with excellent customer service and room infrastructure, highly recommended
Hotel response
Comment: 3 Aug 2026
Dear hoikitkenjo,
Thank you for choosing Quest on Franklin AND for taking the time to share a positive review!
We are very glad to hear you enjoyed your stay with us and our service.
We thank you for letting us take care of you during your time in Adelaide and hope you had a fantastic time visiting our city!
We hope to see you next time,
With well wishes and gratitude,
The Quest on Franklin Team
Thank you for choosing Quest on Franklin AND for taking the time to share a positive review!
We are very glad to hear you enjoyed your stay with us and our service.
We thank you for letting us take care of you during your time in Adelaide and hope you had a fantastic time visiting our city!
We hope to see you next time,
With well wishes and gratitude,
The Quest on Franklin Team
Couple
Comment: 27 Jul 2026
Poor staff attitude, outdated uncomfortable rooms.
Upon arrival it was evident that the staff have a lazy and appalling attitude and would rather be joking amongst themselves in the back corner than assisting arriving customers. In the room itself, there was a musty rank stench from the air vents and the bed was highly uncomfortable with a large bump in the middle. We woke up needing a chiropractor. The water pressure of the shower was extremely weak leaving me with horrid hair unable to wash out the shampoo completely. Overall, the room gave a bland and outdated impression not reflective of the price paid. There are much more preferable accommodation options nearby. Would not recommend.
Hotel response
Comment: 31 Jul 2026
Dear Lena L,
Thank you for sharing your recent experience at Quest on Franklin.
I am disappointed to see your time with us was not positive and can assure you it is not the usual standard on which we pride ourselves. Nor is it reflective of the quality for which the Quest brand is known.
If there is one piece of advise I always aim to impart to our team it is the importance of a first impression. While our team are always welcome to chat among themselves and we hope that they enjoy being at work, our guests are the #1 priority and should be given our fullest attention. I hope you will reach out to me on 08 8113 7500 or questonfranklin@questapartments.com.au with details about when your arrival was, as I would like review the situation with the team and understand how and why we had failed to deliver in our service.
Thank you for your feedback regarding the apartment. It is disheartening to see we did not provide you with a comfortable or enjoyable experience. Generally I would encourage guests to raise concerns with us while in house for our team to be able to take immediate action and rectify. However, given the impression made on arrival I can appreciate that you may not have felt comfortable approaching our team.
I hope you had still enjoyed your time in Adelaide and that your experience with us does not deter you from considering Quest Apartments in future.
Kind Regards,
Irrinni Mihalaras
Front Office Team Leader
Thank you for sharing your recent experience at Quest on Franklin.
I am disappointed to see your time with us was not positive and can assure you it is not the usual standard on which we pride ourselves. Nor is it reflective of the quality for which the Quest brand is known.
If there is one piece of advise I always aim to impart to our team it is the importance of a first impression. While our team are always welcome to chat among themselves and we hope that they enjoy being at work, our guests are the #1 priority and should be given our fullest attention. I hope you will reach out to me on 08 8113 7500 or questonfranklin@questapartments.com.au with details about when your arrival was, as I would like review the situation with the team and understand how and why we had failed to deliver in our service.
Thank you for your feedback regarding the apartment. It is disheartening to see we did not provide you with a comfortable or enjoyable experience. Generally I would encourage guests to raise concerns with us while in house for our team to be able to take immediate action and rectify. However, given the impression made on arrival I can appreciate that you may not have felt comfortable approaching our team.
I hope you had still enjoyed your time in Adelaide and that your experience with us does not deter you from considering Quest Apartments in future.
Kind Regards,
Irrinni Mihalaras
Front Office Team Leader
Excellent location
74 Franklin St, Adelaide, 5000, Australia|0.37 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
All ages
€28 (AUD45) per person per night
2 years old and under
Free
Pets not allowed
This property will not accommodate hen, stag or similar parties. Please inform Quest on Franklin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note there is a 1.4% charge when you pay with Visa, Mastercard and UnionPay and 3.02% when you pay with Amex and Diners. Group Bookings: Please note that you may not book more then 5 rooms through our service for the same hotel for the same dates. If you reserve more than 5 rooms in bookings, we may cancel your bookings. We may also charge you a cancellation fee, and if you have paid a non-refundable deposit, the deposit may be forfeited. If you would like to make a group booking, then please contact the hotel directly
This hotel accepts the following payment methods:
Cash
Quest on Franklin: FAQs
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