QT Melbourne
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about QT Melbourne
QT Melbourne
Located in the heart of Melbourne, just 200 metres from the Regent Theatre, QT Melbourne features a terrace and views of the city. Guests can enjoy the on-site restaurant, cafe or bar. The Collins Street shopping precinct is just a 5-minute walk...
Reviews from 
Family traveller
UK
Comment: 18 Jun 2026
Stayed in: May 2026
Good location easy to get anywhere
Good location, was booked for us by TA. No
Complaints
Complaints
Hotel response
Comment: 23 Jun 2026
Hi Thomo,
Oh, this little ‘ol corner of the world? Yeah, epic. You’re basically a local by now… but there’s always something new around here, so make sure you let us fill you in on even more secret spots when you swing back in.
Melyssa
Front Office Manager
Oh, this little ‘ol corner of the world? Yeah, epic. You’re basically a local by now… but there’s always something new around here, so make sure you let us fill you in on even more secret spots when you swing back in.
Melyssa
Front Office Manager
Business traveller
Comment: 10 Aug 2026
Stayed in: Aug 2026
Impersonal, noisy and not worth the money
TLDR: disappointing, and not worth the cost.
While the design of this hotel is lovely, and the location is excellent, overall we were disappointed with our experience staying here. Service is impersonal, limited and actively discouraged.
Before we arrived we clearly requested a quiet room, because we were visiting Melbourne for work and needed to sleep. Imagine our surprise when we were placed directly opposite the hotel's bar which operates as a nightclub blasting doof doof music directly towards the rooms adjacent until 1am. The noise was so extreme we could hear it through ear plugs. When I emailed to advise management of this issue, there was absolutely no accountability taken, no apology, nothing. They literally could not have cared less.
This speaks volumes about this hotel. It's all very lovely to look at but beyond that it's pretty shallow.
Other things to consider: there's zero ventilation in the bathroom area, so after a 5 minute shower every surface and everything on it is covered in steam that takes at least half an hour to clear. Like many hotels the lighting situation is terrible (for people who want some decent lighting to put on make up for example.)
Will not be returning and do not recommend. Which is unfortunate.
While the design of this hotel is lovely, and the location is excellent, overall we were disappointed with our experience staying here. Service is impersonal, limited and actively discouraged.
Before we arrived we clearly requested a quiet room, because we were visiting Melbourne for work and needed to sleep. Imagine our surprise when we were placed directly opposite the hotel's bar which operates as a nightclub blasting doof doof music directly towards the rooms adjacent until 1am. The noise was so extreme we could hear it through ear plugs. When I emailed to advise management of this issue, there was absolutely no accountability taken, no apology, nothing. They literally could not have cared less.
This speaks volumes about this hotel. It's all very lovely to look at but beyond that it's pretty shallow.
Other things to consider: there's zero ventilation in the bathroom area, so after a 5 minute shower every surface and everything on it is covered in steam that takes at least half an hour to clear. Like many hotels the lighting situation is terrible (for people who want some decent lighting to put on make up for example.)
Will not be returning and do not recommend. Which is unfortunate.
Hotel response
Comment: 16 Aug 2026
Hi QMochalatte,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet expectations, particularly as you were visiting Melbourne for work and had specifically requested a quiet room.
We understand how frustrating it must have been to be allocated a room affected by noise from the bar, especially when restful sleep was an important requirement of your stay. We are also disappointed to learn that your concerns were not addressed in the manner you expected following your communication with management. A lack of acknowledgment or empathy is not the experience we aim to provide our guests.
We appreciate your comments regarding the bathroom ventilation and room lighting. Feedback such as yours is valuable as it helps us identify areas where improvements are needed to better meet our guests' needs and expectations.
While we are pleased you enjoyed the hotel's design and location, we regret that these positives were overshadowed by the issues you encountered. Please accept our sincere apologies for the inconvenience and disappointment caused.
Thank you again for bringing these matters to our attention. We wish you all the best in your future travels.
Best regards,
Leo
Duty Manager
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet expectations, particularly as you were visiting Melbourne for work and had specifically requested a quiet room.
We understand how frustrating it must have been to be allocated a room affected by noise from the bar, especially when restful sleep was an important requirement of your stay. We are also disappointed to learn that your concerns were not addressed in the manner you expected following your communication with management. A lack of acknowledgment or empathy is not the experience we aim to provide our guests.
We appreciate your comments regarding the bathroom ventilation and room lighting. Feedback such as yours is valuable as it helps us identify areas where improvements are needed to better meet our guests' needs and expectations.
While we are pleased you enjoyed the hotel's design and location, we regret that these positives were overshadowed by the issues you encountered. Please accept our sincere apologies for the inconvenience and disappointment caused.
Thank you again for bringing these matters to our attention. We wish you all the best in your future travels.
Best regards,
Leo
Duty Manager
Business traveller
Comment: 26 Jul 2026
Stayed in: Jul 2026
Outstanding experience
We held a community event at QT Melbourne and were absolutely blown away by all staff we encountered right down to the maintenance guy. The event was a huge success, the catering was delicious and plentiful, the intimate atmosphere was perfect, the professionalism of the events team at QT was outstanding. We stayed in a corner bath suite and loved every detail. The bath bomb ws a great touch. We can not wait to come back. Thank you to everyone at QT for such a fantastic weekend. Our guests will be talking about this for years to come.
Hotel response
Comment: 28 Jul 2026
Dear Katie,
Well thanks, you! Wish you could see the ear-to-ear smile over here. But a lil love note back will have to do: Dear Katie, we live for lighting up your stay, so come back soon and we’ll make sparks fly all over again.
Best regards,
Leo
Duty Manager
Well thanks, you! Wish you could see the ear-to-ear smile over here. But a lil love note back will have to do: Dear Katie, we live for lighting up your stay, so come back soon and we’ll make sparks fly all over again.
Best regards,
Leo
Duty Manager
Anonymous traveller
Comment: 20 Jul 2026
Stayed in: Jul 2026
Different to usual hotels. Sparky vibe but no diminishing of service. Breakfast was well organised with a good choice. Very helpful, friendly staff.
Anonymous traveller
Comment: 4 Jul 2026
Stayed in: Jul 2026
Location for activities in the CBD is perfect, transport is also easy to reach from this location. The room is spacious and relaxing and the hotel facilities are awesome
Excellent location
133 Russell Street, Melbourne, Melbourne, 3000, Australia|0.46 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
QT Melbourne: FAQs
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