Punthill Parramatta
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Restaurant
Non-smoking
Laundry
More about Punthill Parramatta
Punthill Parramatta
Located in Sydney, 700 metres from CommBank Stadium, Punthill Parramatta provides air-conditioned rooms with free WiFi and express check-in and check-out. Private parking is available on site.
Reviews from 
Business traveller
Comment: 27 Jun 2026
Stayed in: Jun 2026
Spacious, Stylish, and Great Value
Great Value for money!
Very spacious and nicely decorated Apartment. All furniture seems very new and thoughtful.
Certainly coming back for the next business trip. Thanks
Very spacious and nicely decorated Apartment. All furniture seems very new and thoughtful.
Certainly coming back for the next business trip. Thanks
Hotel response
Comment: 30 Jun 2026
Dear Sightseer50396113237,
Thank you for choosing to stay with Punthill Parramatta.
We are pleased to see you had a pleasant stay with us.
Thank you for taking time out to review us and we look forward to welcoming you back.
Kind regards,
The Punthill Parramatta Team
Thank you for choosing to stay with Punthill Parramatta.
We are pleased to see you had a pleasant stay with us.
Thank you for taking time out to review us and we look forward to welcoming you back.
Kind regards,
The Punthill Parramatta Team
Group traveller
Comment: 8 May 2026
Stayed in: Jan 2026
Don't get the wheelchair unit
I stayed in this place for a week in early December 2025 and it was great. I was really looking forward to the return visit after a hospital stay, that would be a 3 week stay and as we were to have a 2 bedroom apartment, I hoped for one like in the pictures.
Sadly, the apartment was not great. At all.
We were given a wheelchair accessible apartment, not sure why as I was a cancer patient. It was, I'll be honest, awful.
The balcony went off the two bedrooms, so neither had privacy from the other room, oh and the door onto it from my room would not open. Maintenance guy ended up having to remove the door handle assembly so for the rest of the stay it had to be propped closed with a chair.
No balcony off the main room meant it was weirdly claustrophobic. The windows were quite high and small, so you were in a box, kind-of. It wasn't pleasant.
The TV had major issues, the aerial on the roof wasn't working well so TV was often unwatchable, pixelation and freezing etc.
The internet is incredibly flakey and unreliable, you must have your own account because you'll be hotspotting your phone very often.
The kitchens aren't great, you'll need to plan to be heating things up mostly as cooking is difficult. The microwave is a microwave and convection oven, the instructions are weird and don't really make it clear how to use the convection so it was trial and error.
If you're using the washing machine, you're better off getting a drying rack from the staff rather than trying to use the built-in dryer. I wish I'd known we could borrow a drying rack, we ended up drying things on the balconey. Then we saw a rack when the cleaning ladies were clearing out a room.
There was no storage. This was something I noticed during the first stay but it was worse in the wheelchair unit. The bathroom was huge but there was absolutely nowhere to put your toiletries. There was a sink, with no storage under it or over it, or even ON it! With two bedrooms, you'd have potentially 4 people staying there. Barely room for your toothbrush.
No hooks to hang things. Anywhere.
There were wardrobes in the bedrooms, but no dressing table type furniture. There was nowhere to put your stuff, bedroom or bathroom. No useable surfaces.
There were good things. The location is fantastic, and the staff are this place's biggest asset. Every one of them was helpful, engaged, knowledgable, they were top-notch. Couldn't ask for better. Massive tick for the staff, all of them.
The air conditioning was very good.
The decor is nice and modern, lot of polished concrete.
The beds were excellent, firm but supportive.
There's two lifts, one was broken for the duration of the 3 week stay.
The rooftop is excellent, there's an open air gym with a roof, gardens, BBQ area with tables and a good BBQ, and views out over Westmead. the sports dome and Church St.
There's a Coles literally just behind the hotel, in a courtyard-thing.
And you can have your dog. It's a $250 fee, but many of us utilised this, met so many dogs in the 3 weeks.
I guess I was just disappointed to get such an annoying unit after being so impressed with the studio unit (I think it was called a "superior studio"). I would have been really annoyed if we were paying.
I might stay there again, I'll be paying so these things will be on my mind, but the memory of the nicer unit might swing it.
Sadly, the apartment was not great. At all.
We were given a wheelchair accessible apartment, not sure why as I was a cancer patient. It was, I'll be honest, awful.
The balcony went off the two bedrooms, so neither had privacy from the other room, oh and the door onto it from my room would not open. Maintenance guy ended up having to remove the door handle assembly so for the rest of the stay it had to be propped closed with a chair.
No balcony off the main room meant it was weirdly claustrophobic. The windows were quite high and small, so you were in a box, kind-of. It wasn't pleasant.
The TV had major issues, the aerial on the roof wasn't working well so TV was often unwatchable, pixelation and freezing etc.
The internet is incredibly flakey and unreliable, you must have your own account because you'll be hotspotting your phone very often.
The kitchens aren't great, you'll need to plan to be heating things up mostly as cooking is difficult. The microwave is a microwave and convection oven, the instructions are weird and don't really make it clear how to use the convection so it was trial and error.
If you're using the washing machine, you're better off getting a drying rack from the staff rather than trying to use the built-in dryer. I wish I'd known we could borrow a drying rack, we ended up drying things on the balconey. Then we saw a rack when the cleaning ladies were clearing out a room.
There was no storage. This was something I noticed during the first stay but it was worse in the wheelchair unit. The bathroom was huge but there was absolutely nowhere to put your toiletries. There was a sink, with no storage under it or over it, or even ON it! With two bedrooms, you'd have potentially 4 people staying there. Barely room for your toothbrush.
No hooks to hang things. Anywhere.
There were wardrobes in the bedrooms, but no dressing table type furniture. There was nowhere to put your stuff, bedroom or bathroom. No useable surfaces.
There were good things. The location is fantastic, and the staff are this place's biggest asset. Every one of them was helpful, engaged, knowledgable, they were top-notch. Couldn't ask for better. Massive tick for the staff, all of them.
The air conditioning was very good.
The decor is nice and modern, lot of polished concrete.
The beds were excellent, firm but supportive.
There's two lifts, one was broken for the duration of the 3 week stay.
The rooftop is excellent, there's an open air gym with a roof, gardens, BBQ area with tables and a good BBQ, and views out over Westmead. the sports dome and Church St.
There's a Coles literally just behind the hotel, in a courtyard-thing.
And you can have your dog. It's a $250 fee, but many of us utilised this, met so many dogs in the 3 weeks.
I guess I was just disappointed to get such an annoying unit after being so impressed with the studio unit (I think it was called a "superior studio"). I would have been really annoyed if we were paying.
I might stay there again, I'll be paying so these things will be on my mind, but the memory of the nicer unit might swing it.
Hotel response
Comment: 14 May 2026
Dear ant100,
Thank you for choosing to stay with us. We appreciate your feedback and would like to address your concerns regarding your recent experience.
Your apartment was booked through your travel agent, and due to the accessibility features of our hotel, you were allocated a two-bedroom apartment. This arrangement was made to accommodate your needs, particularly as you mentioned requiring a second bedroom for your carer.
We understand that during your stay, you requested to not be disturbed by contractors, and we made efforts to respect your wishes for the door. However, we regret to inform you that the issue you experienced with the television could not be resolved due to weather conditions, as conveyed by our maintenance officer.
Please remember that our friendly Reception team is always available to assist you with any amenities or additional comforts that you may require during your stay. We strive to ensure that our guests have a pleasant experience, and we value any opportunity to improve our services.
Thank you for your understanding, and we hope to have the chance to welcome you back in the future.
Kind regards,
Punthill Parramatta
Thank you for choosing to stay with us. We appreciate your feedback and would like to address your concerns regarding your recent experience.
Your apartment was booked through your travel agent, and due to the accessibility features of our hotel, you were allocated a two-bedroom apartment. This arrangement was made to accommodate your needs, particularly as you mentioned requiring a second bedroom for your carer.
We understand that during your stay, you requested to not be disturbed by contractors, and we made efforts to respect your wishes for the door. However, we regret to inform you that the issue you experienced with the television could not be resolved due to weather conditions, as conveyed by our maintenance officer.
Please remember that our friendly Reception team is always available to assist you with any amenities or additional comforts that you may require during your stay. We strive to ensure that our guests have a pleasant experience, and we value any opportunity to improve our services.
Thank you for your understanding, and we hope to have the chance to welcome you back in the future.
Kind regards,
Punthill Parramatta
Family traveller
AU
Comment: 29 Apr 2026
Stayed in: Apr 2026
Great stay!
Lovely stay here before a concert. Spotlessly clean room, comfy bed. great kitchen facilities & quiet aircon plus balcony for fresh air. Christina on Reception was very friendly and helpful. Location is superb with light rail at the door, walk to train and supermarket next door.
Hotel response
Comment: 1 May 2026
Dear Wyn8,
Thank you for choosing to stay with Punthill Parramatta.
Your insightful feedback is appreciated. We are pleased to see that you had a pleasant stay with us.
Thank you taking time out to review us and we look forward to welcoming you back.
Warm regards,
Punthill Parramatta Team.
Thank you for choosing to stay with Punthill Parramatta.
Your insightful feedback is appreciated. We are pleased to see that you had a pleasant stay with us.
Thank you taking time out to review us and we look forward to welcoming you back.
Warm regards,
Punthill Parramatta Team.
Anonymous traveller
Comment: 5 Apr 2026
Stayed in: Apr 2026
The rooms are perfect if you need somewhere to stay in the city. After spending a day out it is large enough the come back and wind down
Anonymous traveller
Comment: 2 Mar 2026
Stayed in: Jan 2026
The basement parking was a problem due to the unpleasant smell. However, its proximity to the light rail makes it easier to access.
Excellent location
404 Church Street, Parramatta, 2150, Australia|0.83 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
All ages
€31 (AUD50) per person per night
3 years old and under
Free
Pets allowed with an extra charge
This property will not accommodate hen, stag or similar parties. Please inform Punthill Parramatta in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that there is a 2% surcharge when you pay with a Visa or Mastercard credit card, American Express or Diners Club credit card. Please note that upon check in, guests are required to present the credit card used to make payment for the booking and a valid photo ID for the credit card holder. A credit card pre-authorisation is required upon check in to cover incidental costs during your stay.
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
This hotel accepts the following payment methods:
Punthill Parramatta: FAQs
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