Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note, the on-site restaurant is closed on Sundays; however, guests may still access the on-site pub and order room service. All international and local guests will be subject to a 19% tax on the no-show charges. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. * This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA), the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show, the invoice will be billed in local currency, including this additional fee (IVA). Minors must check in with a parent or guardian. The property does not accept credit cards other than those of the owner of the reservation. The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Children 12 years and older are considered adults in this accommodation. When booking more than 9 rooms, special conditions and supplements may apply. Please note that dogs and cats are allowed upon request and are subject to approval. Please note that the property can only accommodate pets with a maximum weight of 25 kg or less. Please note that pets will incur an additional charge of EUR 25 per pet per night. Please note that a maximum of 2 pets is allowed per room. Guide dogs stay free of charge.