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Kaiyang Hotel

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Fast facts

Check in from:		14:00
Check out before:		12:00
Pets		Pets not allowed

Amenities

Wi-Fi
Air conditioning
Non-smoking
Laundry
Television
Lift

More about Kaiyang Hotel

Kaiyang Hotel

The Kaiyang Hotel is a great choice for guests looking for accommodation in Hechi, having been recently opened in 2023. With Jinchengjiang Raliway Station just 800m away and Hechi Jinchengjiang Airport only 46km away, transportation is very convenient. With multiple attractions nearby including Dong Village Drum Tower, Central Square and Culture Square, guests will find plenty to keep themselves occupied. When guests have some time on their hands they can make use of the onsite facilities. This Hechi hotel features parking on site. For guests traveling on business, this hotel is consistently one of the most popular choices.

Reviews from
Trip.comTripadvisor
Mentioned by travellers
Couple

Comment: 26 Apr 2024

Good location. Got a quiet room. Wanted a non smoking room and we got it and the main thing is the room doesn't have the smell of smoke. Excellent.

Hotel response

Comment: 26 Apr 2024

您是非常棒的住客，能为您提供一个舒适的居住环境是我们的荣幸，凯洋谢谢亲的肯定，俗话说的好，态度决定一切，细节决定成败，我们要用心做好每一步！
Couple

Comment: 4 May 2025

房间一般，床单下面直接开着，没有拉链，洗漱池有垢，看着毛巾也很一般（我们也没用他的），擦脚巾边边都是“流苏”状了，厕所的纸巾窄窄的小小的一卷（有必要这么抠吗？）。环境嘛很吵不隔音，靠近电梯第一个，隔音差，外面小声说话都听得见，整个只有一个电梯，窗外广场跳舞唱歌声音老大，更无语的是，早上六点多有两男的来敲门，晚上被吵，大早上又被吵醒气死，没住过体验感这么差的，忘记给它拍照了，一般不差评，还有订房时外观放的照片是图三，别被骗了 实际是图四，比图四还low一点

Hotel response

Comment: 7 May 2025

尊敬的客人，衷心感谢您花时间详述入住体验。您反馈的卫生、设施、隔音及图片不符等问题，我们逐条记录并深表歉意，这绝非我们应有的服务水准。
卫生及布草问题：已责令客房部彻底排查，即日起升级布草固定方式，更换所有老旧擦脚巾，严格把控池垢清洁流程，并加量增配卫生间用品；
环境及服务疏漏：将启动电梯间隔音改造工程，调整前台夜间值守流程避免清晨打扰，同步与周边广场协商噪音管控；期待有机会以更好的服务弥补此次遗憾，祝您生活愉快，天天开心
Business traveller

Comment: 31 Dec 2024

来到酒店大门时候就知道完蛋了，网上所显示的图片和现实情况相差一万倍，2023年开业的酒店会是这个样子？前台服务人员不是画指甲就是打王者！进入房间后，简直惨不忍受，自己看图吧，讲实话，火车站的小旅馆都比不上，差评，必须差评！

Hotel response

Comment: 6 Jan 2025

尊敬的客人，看到您这条评价，我们酒店全体员工如芒在背，满心都是愧疚与懊悔，在此向您致以最深切、最诚恳的歉意。您此次不愉快的入住经历，为我们敲响了警钟，暴露出诸多亟待改进的问题。对于前台工作人员的不当行为，我们更是气愤不已。酒店一直强调服务品质至上，培训也从未间断，出现这样的情况完全背离了我们的服务宗旨。看到点评第一时间我们就对情况进行了调查，对涉事员工进行了严肃的批评教育和相应处罚，同时以此为契机，在全体员工中开展服务意识强化培训，增设专人负责前台区域的实时监督，保证每一位到店客人都能得到热情、专注、专业的接待，绝不再让类似的画面刺痛您的眼睛。您提到的房间状况问题。我们已经组织客房部、工程部等相关部门对您入住的房间进行了全面细致的检查，梳理一系列问题，像设施老化、清洁不到位等问题。接下来，我们会按照高标准制定整改方案，立即更换老旧设施，严格规范客房清洁流程，加强多轮检查，确保每一间客房都能达到舒适、整洁的入住要求，给客人宾至如归之感。我们深知，这次的糟糕体验让您对我们酒店失去了信心，但请您相信，我们有决心、有行动去改正错误。再次向您深表歉意，期待您的再次光临，见证我们焕然一新的改变。
Group traveller

Comment: 12 Apr 2025

酒店地理位置特别好，距离白马街和金城江公园都是步行距离，晚上也不吵，前台也很负责。但是酒店的空调不行，开了几个小时房间都没热。

Hotel response

Comment: 19 Apr 2025

尊敬的客人，感谢您选择入住我们酒店，并对我们的地理位置、周边环境及前台服务给予肯定。关于您反馈的空调制热效果不佳的问题，我们深表歉意，这确实未能达到您的预期体验。我们已第一时间安排工程人员全面检查空调设备，并将进行必要的维护或更换，以确保后续住客的舒适度。期待您的下次光临，期待能有机会为您提供更好的入住体验。
Business traveller

Comment: 30 Dec 2024

位置还不错，火车站不远，新装修没多长时间，下楼出门就是白马步行街，很热闹，卫生打扫的很好，房间挺大，也很干净，房间空调品牌不好，不太给力，热风吹一夜，房间也没有暖和、

Hotel response

Comment: 6 Jan 2025

尊敬的客人，您好！非常感谢您抽出宝贵的时间为我们留下如此细致且客观的评价，看到您认可酒店的地理位置、房间大小、卫生状况，我们满心欢喜，这些认可犹如春日暖阳，温暖着每一位酒店员工的心，激励我们继续努力前行。然而，读至您提及的空调问题，我们即刻深感揪心与自责，在此向您致以最诚挚的歉意。关于空调不给力一事，我们已紧急安排专业维修人员彻查。经排查，是近期气温骤降，空调制热负荷过大，加之部分零部件老化，影响了制热效率。我们深知冬日里的温暖对于您的入住体验有多重要，维修团队现已争分夺秒更换了老化部件，同时对酒店所有房间的空调进行全面检测与调试，确保后续每一位客人都能享受舒适宜人的室温。再次感谢您的支持与包容，祝您生活愉快，万事顺遂！

Very good location

4.4

No. 17 Jiangnan West Road, Hechi, China|3.02 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Important information about the city
According to relevant regulations of the "Opinions of the Ministry of Ecology and Environment of the National Development and Reform Commission on Further Strengthening the Control of Plastic Pollution", starting from January 1, 2023, star-rated hotels, hotels and other places in the city will no longer actively provide plastic bags, plastic bags and other plastic bags. Disposable plastic products intended for reuse include combs, toothbrushes, razors, shower caps, small washing care product containers (such as body wash bottles, shampoo bottles, moisturizer bottles), etc. If you need it, please contact the hotel to obtain it.
Use of Existing Beds

Children can sleep in the room for free. No extra bed provided.

Extra beds

Please contact the hotel for details about adding extra beds.

Kaiyang Hotel: FAQs

Kaiyang Hotel is 3.0 km away from Hechi city centre.
Kaiyang Hotel is in Hechi, China and is 3.0 km away from Hechi city centre.
At Kaiyang Hotel you can check in from 14:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Kaiyang Hotel. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Kaiyang Hotel, please check with them when booking.