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Socialtel Cuenca - Formerly Selina Cuenca

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Fast facts

Check in from:		15:00
Check out before:		11:00
Pets		Pets allowed with an extra charge

Amenities

View all
Business centre

More about Socialtel Cuenca - Formerly Selina Cuenca

Socialtel Cuenca - Formerly Selina Cuenca

Discover the charm and comfort of Socialtel Cuenca, where modern amenities meet a prime location in the heart of Cuenca.Rooftop RelaxationUnwind on our stunning rooftop terrace and soak in breathtaking views of the city while enjoying the fresh air.Delicious DiningSavor delectable meals at our on-site restaurant or kick back in our bar/lounge with a refreshing drink, all while experiencing the best of local culinary delights.Guest-Centric ServicesWith complimentary wireless internet access, a 24-hour front desk, and attentive multilingual staff, we ensure every need is met for a seamless stay.Book your stay at Socialtel Cuenca today and immerse yourself in the vibrant culture and hospitality of this enchanting city!

Reviews from
TripadvisorTrip.com
Mentioned by travellers
Couple

Comment: 9 Jun 2023

Exelente place with lots of activities and thing to do very close to the center of the city the service is very good and one characteristic of this place I like the most is the common kitchen where you can prepare your own food
Couple

Comment: 30 Oct 2023

Stayed in: Oct 2023

Small room, no TV, no hot shower, a lot of noise, dirty carpet

It was a shared bathroom but it did not have a hot shower, the room was very small and there was a television, there was loud music, you could not rest until 3 am... Also the carpet in the room was disgusting, too dirty... My experience was very bad

Hotel response

Comment: 1 Nov 2023

Dear Guest,
On behalf of the entire Selina team, we would like to express our sincerest apologies for the negative experience you had during your recent stay at our hotel. We greatly value your feedback, as it helps us to improve our services and provide a more enjoyable experience for our guests.
It is unfortunate to hear that you found the shared bathroom lacked hot water. The comfort of our guests is a priority, and your feedback will help us address this issue to ensure that future guests do not face the same difficulties.
Thanks & Regards,
Couple

Comment: 13 Aug 2023

Stayed in: Oct 2022

Our accommodation in Cuenca

We stayed in Cuenca for 2 nights at this hotel. We traveled as 2 couples, each one took a private room with a bathroom. Both rooms were excellent. Breakfast was very good too. The hotel is located on Calle Larga, this street is quite busy at night and is close to the historic center. The breakfast staff was very friendly and always had a smile on their face.
The only thing I didn't like was that the hair dryer in my room was damaged and the reception didn't offer me a solution. It was quite uncomfortable sleeping with wet hair. Other than that, the experience was very good.
I would stay again.

Hotel response

Comment: 15 Aug 2023

Estimado huésped,
En Selina, nos esforzamos incansablemente para asegurar que su estancia sea una experiencia agradable y memorable. Nos llena de satisfacción saber que disfrutó de la atención de nuestro atento personal. Valoramos mucho su opinión y nos complace que esté considerando volver a visitarnos en un futuro cercano.
Queremos pedir disculpas por los inconvenientes que pudo haber experimentado con respecto a la condición de las secadoras. Siempre estamos trabajando en mejoras para garantizar que su estancia sea lo más cómoda y placentera posible. Tomamos sus comentarios en serio y haremos todo lo necesario para ofrecerle un ambiente confortable en su próxima visita ya hemos adquirido secadoras las cuales puedes solicitar en recepción la próxima que necesites.
Group traveller

Comment: 1 Aug 2023

Stayed in: Sep 2022

Love the vibe!

The vibe is truly unique, and there is enough to explore inside and outside of the property. You can enjoy a wonderful meal on the outside roof terrace, and you are within a minutes' walk of the city centre. I would definitely come here again when visiting Cuenca!

Hotel response

Comment: 6 Aug 2023

Dear Viyella, at the Selina we work hard to make your stay enjoyable, we are very glad you liked it, we hope you visit us again soon.
Solo traveller

Comment: 6 Jul 2023

Stayed in: Jul 2023

Overall Great Hostel - but noisy on the weekends

Overall, this was a really great, affordable, and centrally located hostel. However, there were a few downsides. To start with the pros, the location of this hostel is excellent. It is walking distance to the main Plaza De San Francisco, and on a centrally located Main Street. The location is very safe, and I never felt unsafe despite traveling solo. There are also many wonderful facilities, like yoga, breakfast, great wifi, a coworking space, and a masseuse that they can bring in. The wifi was fast and worked throughout the hostel without a hitch. The main con of this hostel is that it is extremely loud on the weekends. Expect to hear loud club music from around 9:30pm-4:00am on the weekends. Luckily I had noise cancelling headphones, but even with that it was difficult to sleep. So if you like partying and don’t mind club music with loud bass clearly in your room late at night, then staying here on the weekends might be for you. Otherwise, I would highly recommend this hotel only for weeknight stays, because it was difficult to sleep with the noise. The showers also didn’t seem to get hot water. Other than that, it’s a really nice hostel, and all of the pros outweighed the cons for me.

Excellent location

4.5

Calle Larga 7-93 y, Cuenca, 010150, Ecuador|2.37 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Pets

Pets allowed with an extra charge

Extra beds

Please contact the hotel for details about adding extra beds.

Socialtel Cuenca - Formerly Selina Cuenca: FAQs

Socialtel Cuenca - Formerly Selina Cuenca is 2.4 km away from Cuenca city centre.
Socialtel Cuenca - Formerly Selina Cuenca is in Cuenca, Ecuador and is 2.4 km away from Cuenca city centre.
At Socialtel Cuenca - Formerly Selina Cuenca you can check in from 15:00, and you'll need to check out before 11:00.
No, there isn't any parking available at Socialtel Cuenca - Formerly Selina Cuenca. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Socialtel Cuenca - Formerly Selina Cuenca, please check with them when booking.