White 1921
+ 59
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
More about White 1921
White 1921
White 1921 is located at Place des Lices in Saint-Tropez. The white and elegant hotel features a terrace, and rooms including a flat-screen TV with satellite channels.
Reviews from 
Anonymous traveller
Comment: 29 Jun 2026
Stayed in: Jun 2026
Very cute little room! Instagramable! We booked the junior suite and we had a massive patio!
Everything in the bar except alcohol was included and free refill. Lots of stairs but luckily they have strong staff to bring up the luggage. The location is convinent but wow its loud at night Its across the street from the fun restaurants and night clubs (Le Cafe and Pablos) Its bumpin' at night haha but thankfully the hotel has earplugs for you.
No blackout curtains so bring eye masks :)
Everything in the bar except alcohol was included and free refill. Lots of stairs but luckily they have strong staff to bring up the luggage. The location is convinent but wow its loud at night Its across the street from the fun restaurants and night clubs (Le Cafe and Pablos) Its bumpin' at night haha but thankfully the hotel has earplugs for you.
No blackout curtains so bring eye masks :)
Family traveller
Comment: 11 Aug 2026
Stayed in: Jun 2026
SHOCKING, UNSANITARY AND UNSAFE — WE COULD NOT STAY HERE AND HAVE STILL NOT BEEN REFUNDED
SHOCKING, UNSANITARY AND UNSAFE — WE COULD NOT STAY HERE AND HAVE STILL NOT BEEN REFUNDED
WE DID NOT STAY. WE LEFT IMMEDIATELY DUE TO THE UNSANITARY CONDITIONS AND SAFETY CONCERNS — AND THE HOTEL HAS STILL NOT REFUNDED OUR MONEY.
After travelling from overseas for almost two days, I arrived at White 1921 Saint-Tropez with my two daughters expecting the luxury accommodation depicted in the hotel’s photographs and advertising.
What we actually found was completely different.
We photographed hair on the bed and sheets (well Im hoping it was hair and not bugs), hair on a bathrobe that clearly did not belong to us as we all have blonde hair, filthy and stained bathroom slippers that appeared to have been reused, stained sisal carpeting, badly scuffed, dirty and grimy floors, disgusting amounts of dust and dirt, and a telephone that was sticky, dusty and filthy.
Most concerning were what appeared to us to be insects or evidence potentially consistent with bed bugs. I have photographs documenting exactly what we found.
This was not simply a room that was a little tired or a housekeeping oversight. I considered the conditions so unsanitary that I would not allow my children to sleep there.
I was also deeply concerned about security. We were provided with only one room key and were expected to leave it at reception. As a mother travelling with two daughters, I was extremely uncomfortable with an arrangement whereby my daughters could potentially be asleep in the room while the only key was left downstairs and hotel staff had access to it.
There was also an incident involving a drunk and disorderly person requiring police involvement, which further heightened my concerns about remaining at the property with my children. Imagine coming back at night gate locked and hotel staff not on hand to open quick enough.
We therefore left. We did not stay a single night.
After travelling for almost two days to reach Saint-Tropez, I was left outside in the scorching heat with two children and our luggage, having to urgently find somewhere else for us to stay.
What I find extraordinary is that despite the fact that we did not stay because of the condition in which we found the accommodation, the hotel has retained our money. I have subsequently contacted the hotel seeking a refund and resolution and my emails have not been properly addressed.
The disparity between the immaculate luxury accommodation presented online and what we physically encountered was, in my experience, extraordinary. Had the accommodation been represented to us in the condition in which we found it, I would never have booked it.
I have extensive photographic evidence of the condition of the accommodation and strongly encourage prospective guests to look carefully at independent guest photographs and reviews rather than relying solely upon promotional images.
This review is an accurate account of what we personally experienced and observed. If the hotel provides the refund we have requested, I will update this review to reflect that the matter was ultimately resolved.
SO BAD!
We walked away from accommodation we had already paid for because I did not consider it sufficiently sanitary or secure for myself and my two daughters to sleep there.
An appalling and distressing experience from beginning to end.
WE DID NOT STAY. WE LEFT IMMEDIATELY DUE TO THE UNSANITARY CONDITIONS AND SAFETY CONCERNS — AND THE HOTEL HAS STILL NOT REFUNDED OUR MONEY.
After travelling from overseas for almost two days, I arrived at White 1921 Saint-Tropez with my two daughters expecting the luxury accommodation depicted in the hotel’s photographs and advertising.
What we actually found was completely different.
We photographed hair on the bed and sheets (well Im hoping it was hair and not bugs), hair on a bathrobe that clearly did not belong to us as we all have blonde hair, filthy and stained bathroom slippers that appeared to have been reused, stained sisal carpeting, badly scuffed, dirty and grimy floors, disgusting amounts of dust and dirt, and a telephone that was sticky, dusty and filthy.
Most concerning were what appeared to us to be insects or evidence potentially consistent with bed bugs. I have photographs documenting exactly what we found.
This was not simply a room that was a little tired or a housekeeping oversight. I considered the conditions so unsanitary that I would not allow my children to sleep there.
I was also deeply concerned about security. We were provided with only one room key and were expected to leave it at reception. As a mother travelling with two daughters, I was extremely uncomfortable with an arrangement whereby my daughters could potentially be asleep in the room while the only key was left downstairs and hotel staff had access to it.
There was also an incident involving a drunk and disorderly person requiring police involvement, which further heightened my concerns about remaining at the property with my children. Imagine coming back at night gate locked and hotel staff not on hand to open quick enough.
We therefore left. We did not stay a single night.
After travelling for almost two days to reach Saint-Tropez, I was left outside in the scorching heat with two children and our luggage, having to urgently find somewhere else for us to stay.
What I find extraordinary is that despite the fact that we did not stay because of the condition in which we found the accommodation, the hotel has retained our money. I have subsequently contacted the hotel seeking a refund and resolution and my emails have not been properly addressed.
The disparity between the immaculate luxury accommodation presented online and what we physically encountered was, in my experience, extraordinary. Had the accommodation been represented to us in the condition in which we found it, I would never have booked it.
I have extensive photographic evidence of the condition of the accommodation and strongly encourage prospective guests to look carefully at independent guest photographs and reviews rather than relying solely upon promotional images.
This review is an accurate account of what we personally experienced and observed. If the hotel provides the refund we have requested, I will update this review to reflect that the matter was ultimately resolved.
SO BAD!
We walked away from accommodation we had already paid for because I did not consider it sufficiently sanitary or secure for myself and my two daughters to sleep there.
An appalling and distressing experience from beginning to end.
Hotel response
Comment: 17 Aug 2026
Dear Ms Barbara Coombes,
We are particularly surprised by the way you have presented your experience, as several important facts have been omitted and your account does not correspond to facts that occurred.
Your reservation was for six nights, from June 28 to July 4, in our Junior Suite. After requesting to change your arrival date, which was not possible, you informed us that another guest would stay in the room for the first nights. This guest duly checked in on June 28 at approximately 11:30 p.m.
Your room was then appointed and prepared to the highest standard. The following morning, despite our housekeeping team preparing the room, your guest remained in the room for several hours. During this time, he used the room's facilities, including the sink and towels provided, and had access to all the amenities. You arrived at approximately 5:00 p.m. and completed your check-in. You then remained in the room for approximately twenty minutes, without unpacking your luggage, before leaving the property.
In these circumstances, the pictures published cannot reasonably be presented as an objective representation of the condition of the room at the time of your arrival. They were taken after the room had already been occupied and used for several hours by your accompanying guest.
We also categorically dispute the statement that you were required to leave the room key at reception. Guests are offered this option when they find it convenient, particularly when several people are sharing a room, but it is not mandatory.
Regarding the incident you mention in the Place des Lices area, our property has a secured entrance gate and a receptionist present on site. Under no circumstances does our hotel present the security risks described in your review, and we adhere to the highest standards of safety and security.
Finally, contrary to what your publication may suggest, your refund request was not refused arbitrarily. Your reservation was subject to specific cancellation terms, which were applied in accordance with the conditions accepted at the time of booking.
We also wish to address the communications we received prior to the publication of this review. On several occasions, we were explicitly threatened with negative online publicity and the publication of information we considered false or misleading if we did not agree to issue a refund. We firmly rejected this pressure and maintained our position in accordance with the terms of the reservation you accepted. As a matter of fact it was decided to file a claim for defamatory online review.
We naturally regret that you chose not to continue your stay. However, we cannot accept the publication of statements or photographs as established facts when, they provide what we consider to be a misleading portrayal of the room and of the experience at our property.
We remain committed to transparency and to providing accurate information to our future guests. We therefore felt important to provide these clarifications.
Olivier Raveyre,
General Manager
We are particularly surprised by the way you have presented your experience, as several important facts have been omitted and your account does not correspond to facts that occurred.
Your reservation was for six nights, from June 28 to July 4, in our Junior Suite. After requesting to change your arrival date, which was not possible, you informed us that another guest would stay in the room for the first nights. This guest duly checked in on June 28 at approximately 11:30 p.m.
Your room was then appointed and prepared to the highest standard. The following morning, despite our housekeeping team preparing the room, your guest remained in the room for several hours. During this time, he used the room's facilities, including the sink and towels provided, and had access to all the amenities. You arrived at approximately 5:00 p.m. and completed your check-in. You then remained in the room for approximately twenty minutes, without unpacking your luggage, before leaving the property.
In these circumstances, the pictures published cannot reasonably be presented as an objective representation of the condition of the room at the time of your arrival. They were taken after the room had already been occupied and used for several hours by your accompanying guest.
We also categorically dispute the statement that you were required to leave the room key at reception. Guests are offered this option when they find it convenient, particularly when several people are sharing a room, but it is not mandatory.
Regarding the incident you mention in the Place des Lices area, our property has a secured entrance gate and a receptionist present on site. Under no circumstances does our hotel present the security risks described in your review, and we adhere to the highest standards of safety and security.
Finally, contrary to what your publication may suggest, your refund request was not refused arbitrarily. Your reservation was subject to specific cancellation terms, which were applied in accordance with the conditions accepted at the time of booking.
We also wish to address the communications we received prior to the publication of this review. On several occasions, we were explicitly threatened with negative online publicity and the publication of information we considered false or misleading if we did not agree to issue a refund. We firmly rejected this pressure and maintained our position in accordance with the terms of the reservation you accepted. As a matter of fact it was decided to file a claim for defamatory online review.
We naturally regret that you chose not to continue your stay. However, we cannot accept the publication of statements or photographs as established facts when, they provide what we consider to be a misleading portrayal of the room and of the experience at our property.
We remain committed to transparency and to providing accurate information to our future guests. We therefore felt important to provide these clarifications.
Olivier Raveyre,
General Manager
Anonymous traveller
Comment: 5 Jun 2026
Stayed in: May 2026
If you decide to stay here, insist on not having the room on the ground floor. It should not be allowed to be booked. It is literally in a restaurant. Three sides are next to a dining area, a prep station, and a kitchen. The other wall is the lobby. It is unthinkable that they would charge what they charge for a room surrounded by so much activity/noise. After we complained and spent one unpleasant evening, they moved us to a room on the top floor...which was much better. There are only seven rooms in the entire hotel, so be sure to book and confirm any other room. It is a great location and the staff did their best to make it up to us, but the first night left a very bad impression on us.
Couple
Comment: 9 Aug 2025
Stayed in: Aug 2025
Disappointing.
The only good thing was the staff's care, the rest was just disappointment. Starting from the entrance, you pass with your bags through the middle of the Louis Vuitton restaurant, there is no breakfast, there is no parking you have to leave in another place his partners and come on foot, at night you are hearing the kitchen staff beating dishes, cutlery and etc, there is the wooden staircase that leads to the rooms and of course you listen to every step, guests who arrive in the morning talking loudly, and all this is heard from the room. Daily very expensive and the hotel does not deliver what is expected.
Family traveller
Comment: 20 Jan 2025
Stayed in: Sep 2024
Fabolous
Lovely hotel in Saint-Tropez ! In the center of the village just on the place des lices, easy to walk around and visit St-Tropez and boutiques.. You could find restaurant Louis Vuitton inside also staff is friendly ! One of the best Hotel in saint-Tropez
Hotel response
Comment: 10 Mar 2025
Chère Madame,
We are absolutely delighted to read your tremendous review following your stay at White 1921 Saint-Tropez.
It is an honour to be entrusted to create your memorable and unforgettable Tropezian memories. Our hôtes’ satisfaction is our most cherished reward and we are very pleased to read about your appreciation of our location and our Louis Vuitton Restaurant by Chefs Arnaud Donckele & Maxime Frédéric.
Our passionate team of Ambassadeurs are looking forward to welcoming you back next summer.
With kind regards,
Stefania Garino
Hotel Manager
We are absolutely delighted to read your tremendous review following your stay at White 1921 Saint-Tropez.
It is an honour to be entrusted to create your memorable and unforgettable Tropezian memories. Our hôtes’ satisfaction is our most cherished reward and we are very pleased to read about your appreciation of our location and our Louis Vuitton Restaurant by Chefs Arnaud Donckele & Maxime Frédéric.
Our passionate team of Ambassadeurs are looking forward to welcoming you back next summer.
With kind regards,
Stefania Garino
Hotel Manager
Excellent location
Place des Lices, Saint Tropez, 83990, France|0.12 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
White 1921: FAQs
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