GREFIS Hotel München-Gräfelfing
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
More about GREFIS Hotel München-Gräfelfing
GREFIS Hotel München-Gräfelfing
GREFIS Hotel München-Gräfelfing features an outdoor swimming pool, fitness centre, a terrace and restaurant in Munich. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can make use of a bar.
Comment: 17 Aug 2025
Stayed in: Aug 2025
Wonderful here...
Comment: 25 May 2026
Stayed in: May 2026
Never again! Only frustration and anger!
The superior room was tiny, dark, uncomfortable, without a minibar, and had a rattling window that could not be opened. Instead of a king-size bed, there were two single beds. The room is completely cluttered with two beds, an additional cot, and a table, leaving hardly any space to walk.
The rooftop terrace is not directly accessible from the room; first, you must take the elevator down to the reception, then a second elevator from there up to the third floor. And then many stairs to the fourth floor. The rooftop terrace is filled with loungers, tables, benches, and chairs, and there is insufficient sun protection. It is totally overcrowded, as the hotel was fully booked on Pentecost Sunday and also allowed a large number of day guests for the spa. Therefore, despite early check-in (with an additional cost of €50), we could not find a place. The pool is very small and not suitable for swimming; is it hygienic for so many people? The food must be ordered, and you have to pick it up yourself downstairs, on the same level as the reception, and that at completely overpriced prices. In our opinion, the menu selection is one-sided and meager! Service is practically non-existent. The staff member at the bar has two roles: serving all guests and being a lifeguard... We did not want to be on the completely overcrowded rooftop terrace in case the escape routes needed to be used... Absolutely not recommended; profit over guest satisfaction, the hotel manager unfortunately cannot handle complaints and reacted very unfriendly.
Conclusion: Therefore, we wasted €160 (due to our early departure after 4 hours), as no refund was granted despite all the complaints. But at least we received a verbal apology for all the bad experiences, as that costs €0! 4/5
Comment: 7 Sep 2025
Stayed in: Sep 2025
The beautiful weather and the roof terrace have conveyed an Urlsubsfeeling
The highlight at Grefis Hotel Munich is definitely the rooftop pool – really nice and a great experience. The rooms I found quite dark, however, which takes away some of the coziness. Unfortunately, there was no room service at all – not even fresh towels, although we asked for them several times at reception. For the price I would have expected much more here. Overall it was okay, but with compromises and therefore somewhat disappointing.
Comment: 13 Feb 2026
Stayed in: Feb 2026
A top-tier choice for business or leisure
I really enjoyed using the gym and the outdoor heated pool. The breakfast buffet offers a great variety of options to choose from. But what impressed me the most was the quality and freshness of every single ingredient. Highly recommended!
Comment: 23 Jan 2026
Stayed in: Jan 2026
Not normal for the Grefis.
Location
Lohenstraße 5, Gräfelfing, 82166, Germany|0.98 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.