Das Lamm Heidelberg
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about Das Lamm Heidelberg
Das Lamm Heidelberg
Das Lamm Heidelberg has a garden, terrace, a restaurant and bar in Heidelberg. Located around 3.6 km from Central Station Heidelberg, the hotel with free WiFi is also 3.9 km away from Castle Heidelberg. The property is non-smoking and is situated 3.
Comment: 19 Aug 2026
Stayed in: Aug 2026
Will not return
Comment: 30 Dec 2025
Stayed in: Dec 2025
Terrible Experience, Disrespectful, Rude, BE WARNED!
We booked and paid for 2 Deluxe rooms via Trip.com. When we arrived, they gave us one Deluxe room and another thing they call an "apartment" – a stuffy, mould-smelling room in a separate annex, without a bathroom or toilet (see photos).
When we questioned this, it got worse:
First, one staff member claimed the hotel doesn't have 2 Deluxe rooms. When I pointed out there are photos of multiple Deluxe rooms online, he changed his story and said I hadn't booked 2 Deluxe rooms.
Then the "manager" came. He accused me of lying. I showed him my Trip.com receipt and he refused to accept it because it was in English, not German – claiming it wasn't a valid document.
He then said:
They "hate dealing with Trip.com guests"
Trip.com charges them high fees, so he wouldn't help
I should contact Trip.com myself (their support on that Sunday evening was just a chatbot)
If I had booked directly, they might have helped – but since I used Trip.com, it was my problem
I even offered to pay extra for a proper room. They refused.
In the end, the three of us had to squeeze into one Deluxe room because the "apartment" was unhealthy to sleep in. We asked for an extra mattress – they refused that too.
If you're considering staying here: be warned.
Comment: 3 Nov 2025
Stayed in: Nov 2025
Hotel all idyllic - breakfast a disaster!
Absolutely underground is the paltry breakfast: DIscount rolls and sliced white bread slices - that's it. No orange juice, no cereal, cold hard eggs, non-functioning coffee machine, no fruit!
We have never experienced such a poor breakfast in a hotel - for this a proud 15 euros were collected!
Comment: 4 Oct 2025
Stayed in: Sep 2025
Not being able to get the booked room, no solution arranged! Bad!
Comment: 28 Sep 2025
Stayed in: Sep 2025
Parking is only on the street, so there is NO Parking if you show up late. Had to park 15 minutes away walking.
No water in the room.
We had a shared bathroom with other people on the floor.
Our room had a sloped ceiling that was awkward for a small guy and painful for a big guy. The lamps are all on the floor because they can't be on a table with the slope.
Walked stairs to 3rd floor with bags. Very old school.
Summary...
OK to sleep there... Safe and staff are nice but not going out of the way to solve problems or requests.
Check out guy didn't want to be bothered... having personal calls. Left key on the counter.
So...
Lots of expected amenities aren't there so don't be surprised by "No" when you ask about the amenities listed above.
Location
Pfarrgasse 3, Heidleberg, 69121, Germany|3.27 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Extra beds are available for an additional charge, depending on the size of the room.