Pullman Munich
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Pullman Munich
Pullman Munich
This hotel offers modern accommodation with free WiFi near the English Garden in Schwabing, Munich's Bohemian district. It features an outdoor terrace, a peaceful beer garden and modern spa & sauna facilities.
Comment: 7 Mar 2026
Stayed in: Mar 2026
Good business/city hotel
The gym is well equipped - e.g. with free weights up to 20 kg, multi-tower/multi-gym... - and thus a maintenance training is well possible.
Hotel response
Comment: 10 Mar 2026
vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt im Pullman München. Wir freuen uns, dass Ihnen die Lage, die Zimmer und die Fitnessmöglichkeiten gefallen haben. Ihr Lob motiviert unser Team, weiterhin hervorragenden Service zu bieten.
Herzliche Grüße aus München,
Ihr Pullman München Team (JC)
Comment: 2 Jan 2026
Stayed in: Dec 2025
Good first impression.
The spa is also nice with its quiet room. We appreciate the two saunas and the hammam.
Reception and lobbies are also pleasant. Mini marketing is absolutely overpriced for what it offers, it’s shameful to have to pay around 15 euros for a vacuum pasta dish (go to the supermarket downstairs you will gain in rates and quality).
Room service is only done on request, the only time we asked, at 5pm it was still not done, we had to ask and the service was more than summary which is not normal in a Pullman. It would seem that there was only one woman asking for cleaning... For so many rooms... She had nothing to do with it and probably did what she could with the small means she is given.
The bar ask cleaning the hotel is nice, do not consider dining there one night. It is important to note that you have to make arrangements because there is nothing close to the hotel and without a car it is complicated. It’s the hotel’s mini market or supermarket. We wanted to dine there, the kitchen was closed (it was 20:00). We gave the menu of snacks (there are 5 and that evening it was pizza or soup because we could not expect anything more), it is a shame the menu was appetizing, but we will not be able to say if it was good.
In summary, we are mixed, the first impression was the right one, but we are very far from a pullman hotel and the services that can be found in others.
Hotel response
Comment: 9 Jan 2026
Thank you for sharing your thoughts about your recent stay with us. We're glad to hear that you had a positive first impression with a smooth check-in and found your suite comfortable and spacious. We appreciate your feedback regarding the absence of a bathtub and the lack of certain amenities in the room. We're always looking to improve our guest experience, and your comments will be taken into account.
It's great that you enjoyed the spa facilities and the ambiance of our lobby. However, we understand your concerns about the pricing in our mini-market and the room service delays. We aim to offer quality at fair prices, and we’re sorry to hear we missed the mark during your stay. Regarding the dining options, we do strive to provide a variety of meals, and we regret that you couldn’t enjoy a full dinner.
We value your honest feedback and will use it to enhance our services and offerings.
Best wishes,
Your Pullman Munich Team
Comment: 8 May 2026
Stayed in: Apr 2026
Each room from our group had dirty carpets and other furnishings with large spots left uncleaned. Breakfast price is ridiculous as is the hotels dynamic pricing structure surrounding events in the city.
Hotel is situated near the UBahn which was a good option to use during our stay.
Comment: 7 May 2026
Stayed in: Apr 2026
Comment: 2 May 2026
Stayed in: May 2026
“Decent rooms but serious shortcomings in service”
Positive first: The room itself was fine, and basically the value for money is right – at least at first glance.
Unfortunately, it also stops there.
The check-in was bumpy. Although it was expressly agreed that we would be informed as soon as the room was ready, we did not receive a call. Instead, the information only came after we had already moved into the room ourselves – completely uncoordinated and unnecessary.
The next point is more serious: The hair dryer in the room was defective and started smoking when it was switched on – a clear safety deficiency. During the phone complaint, we were first seriously asked if we knew how to turn on the hairdryer. After a two-time follow-up and a total waiting time of about 25 minutes – we had wet hair and an appointment – a technician appeared. However, he came without a replacement device and wanted to check the obviously defective hair dryer again first. Only after a total of about 35 minutes was a working hairdryer finally brought. This approach is unacceptable.
The parking situation is also problematic: For 28 euros per night, the underground car park is not only expensive, but also overbooked. We had to switch to an external parking lot not belonging to the hotel. This is simply unprofessional for a hotel of this category.
The biggest criticism, however, comes to a conclusion: Room cleaning is not automatic. Instead, this must be actively requested via a QR code. To do this, you should provide personal data such as your own e-mail address and fill out a form. Afterwards, you will receive a confirmation of receipt, and at some point later the notification whether the cleaning will be carried out. This system is not only unnecessarily complicated, but also seems at least questionable under data protection law and is absolutely unworthy of a hotel of this class.
Conclusion: The Pullman Munich offers decent rooms, but fails in several basic service areas. Organisation, communication and procedures are not up to the standard you can expect here.
Hotel response
Comment: 3 Jun 2026
vielen Dank für Ihr Feedback und die Zeit, die Sie sich genommen haben, um Ihre Erfahrungen im Pullman München zu teilen. Es freut uns, dass Ihnen das Zimmer und das Preis-Leistungs-Verhältnis positiv aufgefallen sind.
Wir bedauern die Unannehmlichkeiten, die Sie während Ihres Aufenthalts hinsichtlich des Check-ins und des defekten Föhns erlebt haben. Es entspricht nicht unserem Standard, dass solche Probleme auftreten, und wir nehmen Ihre Anmerkungen zur Kenntnis. Ihre Sicherheit und Zufriedenheit sind uns äußerst wichtig.
Vielen Dank für Ihren Hinweis bezüglich der Parkgebühren; wir beobachten diese und haben nach ausgiebiger Analyse festgestellt, dass die Gebühren in Höhe von 28 EUR pro Tag für unser Haus im Herzen von Schwabing angemessen sind. Da wir über 198 Hotelparkplätze, verteilt auf 2 Ebenen, verfügen ist es äußerst unwahrscheinlich, dass wir kein Parkplatz für Sie frei hatten.
Wir schätzen auch Ihre Rückmeldung zum Reinigungssystem. Es ist unser Ziel, den Gästen einen transparenten und effizienten Service zu bieten, und Ihr Input ist wertvoll, um unsere Abläufe zu verbessern.
Wir danken Ihnen nochmals für Ihre Anmerkungen und hoffen, dass Sie uns in Zukunft eine weitere Chance geben, um einen besseren Eindruck zu hinterlassen.
Mit freundlichen Grüßen,
Ihr Pullman Munich Team (OS)
Very good location
Theodor-Dombart-Straße 4, Schwabing-Freimann, Munich, 80805, Germany|4.2 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
All ages
€45 per person per night
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast options
Continental breakfast, English breakfast, Gluten free breakfast, Vegan breakfast, Vegetarian breakfast
Breakfast price
€29/person
Breakfast times
06:30 - 10:30 from Monday to Friday, 07:00 - 11:00 from Saturday to Sunday
Cash

