Hotel Illi
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets allowed free of charge |
Children | Children are welcome at this hotel |
More about Hotel Illi
Hotel Illi
Hotel ILLI offers accommodation in Marina di Massa, 3 km from Forte dei Marmi. Guests can enjoy the on-site restaurant, and free use of WiFi throughout the property. All air conditioned, rooms come with a flat-screen TV and private bathroom.
Reviews from 
Anonymous traveller
Comment: 24 Jul 2025
Stayed in: Jul 2025
As expected for the price.
Everything worked: aircondition, breakfast, shower and so on.
Good with close location to the beach.
The bed seemed ok, but I prefer a bit more softer/cushioning bed.
There were some roadworks being done in the street, so not easy to pass with a suitcase and would be impossible with a car. Nothing that the hotel can do with that.
Everything worked: aircondition, breakfast, shower and so on.
Good with close location to the beach.
The bed seemed ok, but I prefer a bit more softer/cushioning bed.
There were some roadworks being done in the street, so not easy to pass with a suitcase and would be impossible with a car. Nothing that the hotel can do with that.
Group traveller
Comment: 4 May 2025
Stayed in: May 2025
A pleasant.... surprise!
Stay of 4 days x a football tournament in Viareggio, we were a group of 25 people including adults and teenagers.
We start from home a bit 'skeptical given the previous reviews, instead all in all we were happy.
The structure can 'definitely be improved in some respects a bit' dated, but it was clean and even the kitchen satisfied us: hearty and varied breakfast and dinners of honest quality.
Friendly staff, led by the friendly Caesar!
We start from home a bit 'skeptical given the previous reviews, instead all in all we were happy.
The structure can 'definitely be improved in some respects a bit' dated, but it was clean and even the kitchen satisfied us: hearty and varied breakfast and dinners of honest quality.
Friendly staff, led by the friendly Caesar!
Family traveller
Comment: 16 Sep 2024
Stayed in: Aug 2024
You lose all hope or you who enter
I was immediately puzzled because they make you leave the room keys on the table at the entrance UNATtended and you find them perhaps, absolutely unattended. HOTEL Difficult to find and reach in a narrow street. Hard to figure out where the entrance is. Upon arrival the receptionist was not there and after waiting 20 minutes ringing the bell every minute I had to phone to see an elderly gentleman pop out of a small door who put his shirt in his pants and who had lost my Reservation in a pile of scattered papers. A 3 star hotel that shows 1 poor, a little dirty and broken, stopped at the 90s. the poor breakfast, sweaty, sticky environments, dark and dusty room, bathroom in the same condition, you clean, but not too much, fixed everywhere. But the breakfast is really the top, thrown there on two tables, 4 low-quality cold cuts sweaty in the buffet than then a buffet without spit, without coolers, 4 discount tetrapacks with juices opened by who knows how long they were spinning, hard bread, two jam cakes that looked like those of the bags that children use, poorly cooked croissants, almost nothing that met the haccp standards . . I asked a cappuccino to a guy who was behind the counter in normal clothes without a uniform, who looked for someone who did, and in the end arrived, tasting like milk not fresh. and in the end I said nothing, I paid and went, during registration I had asked for the invoice but nothing, during payment I requested it, and they pulled down the data, but nothing, in dispute yet, but nothing. Then they wrote to me that they had issued the invoice but they even teased me, I had also pulled away the previous review because it seemed too harsh (then they wrote to me that they issued the invoice okay, then they also wrote to me that they were suing me, okay) but given the teasing here it is again recharged identical. (I don't like to be teased) and I hope it serves someone. the hotel was practically empty in mid-August and facing the sea, the prices to be August were right, if there had been a minimum of adequate quality both in the structure and in the service, A This same review done with other platforms have responded arrogantly, and I think it is the wrong way to respond, , , Never again but not even from afar.
Couple
Comment: 1 Aug 2024
Stayed in: Jul 2024
to be fixed
very welcoming place, Cesare fantastic, very tidy and clean room, great food.
Rebecca very nice but professional, kind and helpful. The only flaw the rooms, dirty and with so many things to fix...
great location, a stone's throw from the sea and the center
Rebecca very nice but professional, kind and helpful. The only flaw the rooms, dirty and with so many things to fix...
great location, a stone's throw from the sea and the center
Business traveller
Comment: 16 Jul 2026
Mai più
Totale mancanza di flessibilità e servizi base. Punti di forza: Parcheggio comodo e posizione strategica vicina al lungomare. Punti deboli: Assenza di servizi in camera, gestione del cliente inaccettabile e promesse non mantenute. Soggiorno di lavoro da dimenticare. Nota positiva solo per il parcheggio e la vicinanza al lungomare, ma i disservizi gestionali hanno reso il soggiorno un incubo.Con temperature esterne superiori ai 30 gradi, ho trovato una camera totalmente priva di frigobar. Come se non bastasse, lo staff mi ha espressamente vietato di lasciare una bottiglia d'acqua nel frigorifero del ristorante per la notte, costringendomi a rimanere senza acqua fresca. L'efficienza sul lavoro è stata compromessa anche la mattina successiva. La colazione apriva alle 8:00, orario in cui dovevo tassativamente iniziare a lavorare. Avendo chiesto un piccolo anticipo, lo staff mi aveva rassicurata garantendomi che almeno un caffè sarebbe stato disponibile prima del mio avvio. Risultato? Alle 7:45 la sala era completamente deserta, non c'era nessuno del personale e sono dovuta andare via a stomaco vuoto e senza caffè. Mancanza totale di orientamento al cliente, flessibilità zero e servizi base inesistenti. Struttura assolutamente sconsigliata per chi viaggia per affari. Odore di fumo stantio appena si varca la porta dell'entrata peraltro difficile da trovare perché nascosta da una scala laterale. Se non avessi già pagato prima dell'arrivo sarei andata via di corsa.
Location
Piazza Ronchi 27, Massa, 54100, Italy|5.04 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed free of charge
Breakfast available
Breakfast price
Please contact hotel for price information
Breakfast times
07:30 - 10:00 from Monday to Sunday
This hotel accepts the following payment methods:
Cash
Hotel Illi: FAQs
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