Banyan Tree Cabo Marques
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
More about Banyan Tree Cabo Marques
Banyan Tree Cabo Marques
Situated on a cliff overlooking the Pacific Ocean, this 5-star Acapulco hotel boasts a full-service spa, 3 restaurants and luxury villas with private pools. Acapulco International Airport is 20 minutes away.
Reviews from 
Family traveller
Comment: 23 Jun 2026
Stayed in: Jun 2026
Amazing hotel and stunning views - private pool!
Where to start... stunning vacation. It's an amazing 22+ acre property with villas that all have their own food.
Staff:
They are all amazing, but some stand outs are Alvaro (Los Rocas). What a personality. Helpful, knowledgeable, and always has a smile and willing to help. Gabrial (Cello at breakfast) - has great stories and very friendly. Abusir (Los Rocas) - amazing chef at Los Rocas.
Villas:
Stunning views, comfy beds good pillows. Have bug sprays and bug plugs to help with the bugs (great thing to have). AC does struggle with all the windows. It's necessary to use the sunshades, but they are all automated so it's great.
Restaurants:
Cello and Saffron are both amazing. Los Rocas was best and has lots of seafood and the best ceviche.
Suggestions for improvements:
- Clarity on what is / is not included in breakfast. For the price point what is included is very sparse (no protein available unless you pay more)
- Perhaps some local cuisine
Staff:
They are all amazing, but some stand outs are Alvaro (Los Rocas). What a personality. Helpful, knowledgeable, and always has a smile and willing to help. Gabrial (Cello at breakfast) - has great stories and very friendly. Abusir (Los Rocas) - amazing chef at Los Rocas.
Villas:
Stunning views, comfy beds good pillows. Have bug sprays and bug plugs to help with the bugs (great thing to have). AC does struggle with all the windows. It's necessary to use the sunshades, but they are all automated so it's great.
Restaurants:
Cello and Saffron are both amazing. Los Rocas was best and has lots of seafood and the best ceviche.
Suggestions for improvements:
- Clarity on what is / is not included in breakfast. For the price point what is included is very sparse (no protein available unless you pay more)
- Perhaps some local cuisine
Hotel response
Comment: 6 Jul 2026
Dear VacaJunki,
It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was a memorable one. We wish to thank you for sharing your experience with others. Your remarks are very much appreciated as they help us improve both our service and our product.
We look forward to welcoming you back to Banyan Tree Cabo Marques soon.
Banyan Tree Cabo Marqués
It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was a memorable one. We wish to thank you for sharing your experience with others. Your remarks are very much appreciated as they help us improve both our service and our product.
We look forward to welcoming you back to Banyan Tree Cabo Marques soon.
Banyan Tree Cabo Marqués
Family traveller
IE
Comment: 9 Jun 2026
Stayed in: Jun 2026
Fantastic service, views, and experience
Adan, the Banyan Tree Team and the Chef were incredibly helpful, thoughtful and generous during our visit for a family dinner.
The venue s spectacular and service is fabulous.
Would highly recommend this place for anyone looking for a unique experience.
The venue s spectacular and service is fabulous.
Would highly recommend this place for anyone looking for a unique experience.
Hotel response
Comment: 22 Jun 2026
Dear rachel_hoolahan We sincerely thank you for taking the time to share your experience with us and other travelers. We are delighted to know that you enjoyed your stay. We all look forward to the privilege of welcoming you back to Banyan Tree Cabo Marques shortly. Warm regards, Banyan Tree Cabo Marqués
Anonymous traveller
Comment: 9 Jun 2026
Stayed in: May 2026
remembering sitting across the bay in a different hotel asking my self what placed was that i looked into it i a did a reservation, not knowing much about it
when we got there we were amazed and fall in love instantly with this placed
its like you let yourself go into it and forget about everything
the staff amazing !!!!
can't wait to go back
when we got there we were amazed and fall in love instantly with this placed
its like you let yourself go into it and forget about everything
the staff amazing !!!!
can't wait to go back
Anonymous traveller
Comment: 29 May 2026
Stayed in: May 2026
The quality isn’t worth the price. The furniture needs upgrades, stained couches. Amenities are boring. The best of this hotel is the people working there, they are very friendly and efficient.
Couple
Comment: 25 May 2026
Stayed in: May 2026
Unpleasant
The place is beautiful but there’re raccoons that get in your villas and eat anything that you have there. We couldn’t enjoy our time outside the villa or the private pool because raccoons will be there every single day. I don’t feel the resort does much to prevent it.
Hotel response
Comment: 15 Jun 2026
Dear Valued Guest,
On behalf of the management and staff of The Banyan Tree Cabo Marques, I would like to offer you our most sincere apologies for the inconveniences experienced during your stay.
Thank you for taking the time to inform us of your experience. Your comments are extremely valuable as they help us monitor our operations. We will personally follow up and make sure that the following training sessions for our staff are focused on your comments in order to prevent the said situations from happening again to our future guests.
Please accept our most sincere apologies and we all look forward to having the opportunity to better serve you during your next visit to Mexico.
With warm regards,
Banyan Tree Cabo Marqués
On behalf of the management and staff of The Banyan Tree Cabo Marques, I would like to offer you our most sincere apologies for the inconveniences experienced during your stay.
Thank you for taking the time to inform us of your experience. Your comments are extremely valuable as they help us monitor our operations. We will personally follow up and make sure that the following training sessions for our staff are focused on your comments in order to prevent the said situations from happening again to our future guests.
Please accept our most sincere apologies and we all look forward to having the opportunity to better serve you during your next visit to Mexico.
With warm regards,
Banyan Tree Cabo Marqués
Excellent location
Boulevard Cabo Marques, Acapulco, 39907, Mexico|8.23 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast options
American breakfast, Continental breakfast
Breakfast times
07:30 - 11:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Banyan Tree Cabo Marques in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
This hotel accepts the following payment methods:
Banyan Tree Cabo Marques: FAQs
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