Hotel Loreto Palmar
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Children | Children are welcome at this hotel |
More about Hotel Loreto Palmar
Hotel Loreto Palmar
Set in Loreto, 1.3 km from Zaragoza Beach, Hotel Loreto Palmar offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.
Reviews from 
Family traveller
Comment: 24 Apr 2026
Stayed in: Apr 2026
Perfect stay in Loreto
Our stay here was excellent, the location is perfect and the staff couldn’t be more friendly and helpful. The breakfast is great, the courtyard is peaceful and my kids loved the little pool. The room was very clean, quiet, and cozy. They made us feel so at home during our stay in Loreto, we can’t wait to come back!
Couple
Comment: 23 Apr 2026
Stayed in: Apr 2026
OK Hotel - Staff not dog friendly
So I debated writing this review, as I know how challenging it can be to run a small business. However, after a recent vastly different experience (positive) at another hotel, I'm hoping this review helps guests that find themselves in a similar situation as us and provides the hotel an opportunity to do better for it's guests.
We are pet owners (2 dogs) and always call ahead to any hotel before booking to ensure that they are pet-friendly. Not a businesses welcome pets, and we fully respect their prerogative! So after calling and chatting on whatsapp, we made our booking - even changing our travel dates to align with the pet room availability.
Upon arrival we were greeted with hesitation, and could tell that the receptionist was not trilled with our two dogs. We were told there would be a daily pet fee per each dog (~300 pesos/dog/night) plus an additional damage deposit of $1000 pesos. This is totally normal, and we were happy to pay the fees/deposit.
During our stay there were some small issues (loud drilling early in the morning every day, no sound insulation between rooms), but the room itself was well appointed and otherwise perfectly fine. Things only went terribly wrong after we checked out. We were contacted by the hotel on our way home, with the staff claiming that they had found/smelled urine inside of the room by the bed, that there were numerous soiled towels, and that the room would require "specialized cleaning services" and therefore they would be keeping our damage deposit. Whoever we were talking to that day was very unpleasant, and sent us long essays on whatsapp refusing to acknowledge our responses. They were simply adamant about keeping our deposit.
Our dogs have been fully house-trained since they were puppies. As responsible pet owners/travellers, we fully inspected the room before we left. There was no urine, a single dirty face towel (I had used it to wipe off some dust on a shoe), and we had kept the dogs off the bed as requested - but with two dogs in a small room there is bound to be SOME hair transfer to white sheets.
Now this does end well - as the next day someone from the Management Team contacted us to apologize for the exchange and let us know that they would be returning our damage deposit. Clearly the day before was an employee going rogue. I'm hopeful that future visitors with pets to this hotel will be treated better, and hopefully the management team were able to take this as a training opportunity for their staff.
We are pet owners (2 dogs) and always call ahead to any hotel before booking to ensure that they are pet-friendly. Not a businesses welcome pets, and we fully respect their prerogative! So after calling and chatting on whatsapp, we made our booking - even changing our travel dates to align with the pet room availability.
Upon arrival we were greeted with hesitation, and could tell that the receptionist was not trilled with our two dogs. We were told there would be a daily pet fee per each dog (~300 pesos/dog/night) plus an additional damage deposit of $1000 pesos. This is totally normal, and we were happy to pay the fees/deposit.
During our stay there were some small issues (loud drilling early in the morning every day, no sound insulation between rooms), but the room itself was well appointed and otherwise perfectly fine. Things only went terribly wrong after we checked out. We were contacted by the hotel on our way home, with the staff claiming that they had found/smelled urine inside of the room by the bed, that there were numerous soiled towels, and that the room would require "specialized cleaning services" and therefore they would be keeping our damage deposit. Whoever we were talking to that day was very unpleasant, and sent us long essays on whatsapp refusing to acknowledge our responses. They were simply adamant about keeping our deposit.
Our dogs have been fully house-trained since they were puppies. As responsible pet owners/travellers, we fully inspected the room before we left. There was no urine, a single dirty face towel (I had used it to wipe off some dust on a shoe), and we had kept the dogs off the bed as requested - but with two dogs in a small room there is bound to be SOME hair transfer to white sheets.
Now this does end well - as the next day someone from the Management Team contacted us to apologize for the exchange and let us know that they would be returning our damage deposit. Clearly the day before was an employee going rogue. I'm hopeful that future visitors with pets to this hotel will be treated better, and hopefully the management team were able to take this as a training opportunity for their staff.
Family traveller
Comment: 23 Mar 2026
Stayed in: Mar 2026
Great Location, Comfortable Stay
My wife and I stayed here for 7 nights in a ground level room with two queen beds. The room is very nice but slightly small leaving no room for additional seating, which means sitting on the beds. Love the bathroom and shower, there was a small frig and a coffee maker. The hotel includes breakfast and has a very good variety of choices like eggs, bacon, chorizo, pancakes, fruit, toast, etc. The patio area is very clean with a small pool for cooling off, also features a nice waterfall. We were very comfortable staying here. The owner, Arturo is a very nice man, he also owns a sportfishing business, which I had the pleasure of fishing with. Arturo actually fished with me on one day and we had a great time and I learned some new tactics fishing out of Loreto, especially for the yellowtail! If you don't speak fluent spanish, ask for "Berna" she is very helpful and speaks great English. All the service was very friendly and the hotel is located in a great spot, close to the marine boardwalk, and the town plaza. We definitely would stay here again!
Solo traveller
Comment: 23 Mar 2026
Stayed in: Mar 2026
Excellent location, updated and clean!
Small quaint hotel, small clean pool, but too chilly for me to get in. Excellent location!! Clean updated rooms with lovely sheets and comfortable beds. Good a/c, lovely shower and bathroom area. No elevator but hotel staff took my luggage upstairs and brought it down for me as well. Great breakfast, although they were doing some construction right outside the breakfast room but that is temporary. I recommend and will def stay again.
Anonymous traveller
Comment: 16 Mar 2026
Stayed in: Mar 2026
New hotel, very clean, , very convient location and friendly staff. Delicious breakfast made to order , both ladies attending at breakfast were lovely. We enjoyed our stay very much 😊
Exceptional location
Av. Miguel Hidalgo 127, Loreto, 23880, Mexico|0.72 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Breakfast available
Breakfast options
English breakfast
This property will not accommodate hen, stag or similar parties. Please inform Hotel Loreto Palmar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of MXN 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Hotel Loreto Palmar: FAQs
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