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Coco Village

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Fast facts

Check in from:		15:00
Check out before:		12:00
Pets		Pets not allowed
Children		Children are welcome at this hotel

More about Coco Village

Coco Village

Hotel Overview: Coco Village stands as a testament to luxury and sustainability, nestled in an eco-conscious environment that blends seamlessly with modern architectural elegance. The hotel is renowned for its commitment to green practices, including energy-efficient systems and eco-friendly amenities, making it an ideal choice for environmentally conscious travelers. Accommodations: Coco Village caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 50 elegantly appointed guestrooms. Each of the 50 rooms at Coco Village exudes sophistication with spacious layouts ranging from deluxe suites to exclusive penthouses. Guests can indulge in the luxury of premium bedding, marble bathrooms, and private balconies offering mesmerizing city or garden views. In-room amenities include high-speed Wi-Fi, flat-screen TVs, minibars, and exclusive toiletries designed to pamper. Amenities: Coco Village offers a range of top-tier amenities including concierge service, valet parking, private cabana rentals, and a fully equipped business center. For those seeking the ultimate in luxury, VIP services such as personal butler attendance and limousine rentals are available upon request. Dining Options: Coco Village hosts multiple dining venues including 'Le Jardin', which offers gourmet French cuisine prepared by Michelin-starred chefs in an elegant rooftop setting. The 'Aqua Ristorante' specializes in fresh seafood dishes with unique wine pairings available. Breakfast options range from continental to full American breakfasts with room service ensuring meals at any time. Nearby Location & Transportation: Located just 10 kilometers from the nearest international airport and 5 kilometers from the main train station, Coco Village offers convenient access for both business and leisure travelers. The hotel's prime location ensures easy accessibility to major transportation hubs. Nearby Attractions: Vibrant shopping centers located within 3 kilometers offer luxurious shopping experiences. The city’s convention hub is just 4 kilometers away catering to business professionals. Local entertainment venues within a radius of 5 kilometers provide cultural shows and live performances. Wellness And Activities: Our state-of-the-art wellness center includes a spa offering signature treatments like aromatherapy massages and hydrotherapy sessions. A modern fitness center is complemented by yoga classes that overlook our serene gardens while two expansive swimming pools provide relaxation under the sun. Policies & Check-In Instructions: Check-in begins at 3 PM on the day of arrival; guests must present ID upon check-in. Pets are welcome at Coco Village under specific conditions; please contact customer service for details. All guests must adhere to established safety norms within hotel premises during their stay. Summary: Nestled conveniently near major transportation hubs with exclusive features such as Michelin-starred dining options... Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Reviews from
Tripadvisor
Mentioned by travellers
Other

Comment: 31 Aug 2021

Stayed in: Aug 2021

Excellent value for money

The apartments are very spacious, comfortable and with everything you need - even for a longer stay. We stayed with 4 adults and one toddler and had an incredible stay at Coco Village. The pool area was very beautiful and relaxing. We loved the privacy there. The staff is so friendly and helpful. They even organized a grill for a birthday dinner! The location is good, close to downtown and restaurants but still in a quiet place. We would always come back!
Couple

Comment: 3 Feb 2022

Stayed in: Feb 2022

I don’t recommend a stay here!!!

I've never ever seen such a dirty and filthy place in my life, and probably won't in the future either... Our 1-night stay was also during the peak of Covid when the cleaning was supposed to be the number one thing, especially if the property promises that in the hotel info. Grease, dust, unwashed kitchen utilities, plates & glasses, dirty oven and micro wave, loaded laundry machine, full dryer, bird poop, cigarette ashes, left garbage, bacterias, dead insects, stained chairs, nasty toilet brushes, soap and tooth paste leftovers in both bathrooms... The list is so long and I took over 40 pictures as evidence. Just imagine dust balls and grease on the shelves in the fridge, then you might understand what I'm trying to explain. There is no reception so the management has given all the burden to the security guys to run the property. They neglect answering WhatsApp messages until it's too late to solve the problems. Unfortunately they don't accept complaints if you reserve your stay with agents, like hotels.com and they have zero tolerance whatsoever when it comes to settlement between the client and themselves. This is not a place that should be included in the Coco Family, their other hotels by the beach are totally lovely & great compared to this one up in Tulum City at the end of town.
Family traveller

Comment: 16 Apr 2022

Stayed in: Apr 2022

Dirty. Lazy staff

Room was not ready upon check in. Claims to be getting cleaned. However was not clean on check in. Bins half full, dust and finger marks all over the cupboards/glass doors. 4 in the apartment but only 2 towels provide. 1 loo roll to use but 2 bathrooms. Nothing to use to clean up with after using the cooking facilities. Lazy staff. Room not cleaned for 3 days. Even after speaking to the staff who said they would fix it. Shame could be a great hotel.
Family traveller

Comment: 4 Aug 2019

Stayed in: Aug 2019

Vacation—first time in tulum

Coco village is a great place! Vivi is fantastic!! She has great recommendation; super friendly and helpful!!! What a great place to stay!!!! She checked on us each day to make sure we were enjoying ourselves!!
Family traveller

Comment: 29 Apr 2019

Stayed in: Mar 2019

Nice option for a really good price

Our family stayed for 3 nights in this Condos, everything was very clean, spacious and comfortable, we really had a good time. The staff was always nice and they helped any time we needed tips and directions. We will make sure to come back for Christmas.

Very good location

4.4

Chichen Itza SN, Tulum, 77780, Mexico|1.62 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Accepted payment methods
This hotel accepts the following payment methods:
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Coco Village: FAQs

Coco Village is 1.6 km away from Tulum city centre.
Coco Village is in Tulum, Mexico and is 1.6 km away from Tulum city centre.
At Coco Village you can check in from 15:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Coco Village. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Coco Village, please check with them when booking.

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