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Hotel El Capitan

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Fast facts

Check in from:		15:00
Check out before:		12:00
Pets		Pets not allowed

Amenities

View all
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Front desk 24 hour

More about Hotel El Capitan

Hotel El Capitan

Set in Tulum, 3.2 km from Tulum Archeological Site, Hotel El Capitan offers accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant.

Reviews from
ExpediaTripadvisorHotels.com
Mentioned by travellers
Anonymous traveller

Comment: 15 Mar 2026

Stayed in: Mar 2026

Yes
Anonymous traveller

Comment: 23 Jan 2025

Stayed in: Jan 2025

Hard beds and got disturbed by loud music all night. Just got quiet early in the morning. Ordered breakfast and took almost an hour to be served. Restaurant is nice and food is really tasty genuine Mexican dishes.
Anonymous traveller

Comment: 23 Jan 2025

Stayed in: Jan 2025

We stayed here a number of years ago and enjoyed it. Since we were familiar with the location , we booked it again. The hotel could use some upgrades now, but was still a good place to stay.
Anonymous traveller

Comment: 23 Oct 2024

Good value for price,basic and a little outdated but staff was extremely nice and accommodating.
About 20 min walk from main bus station ,10 min bike ride to the ruins and 15 min bike ride to the beach.
The free breakfast was great,large portions and delicous.
The area around the hotel is safe and clean.
Close to the center but quiet.
Anonymous traveller

Comment: 7 Oct 2024

Stayed in: Sep 2024

I made this reservation to visit our local family, expecting to have a great experience, but this was ruined by staying at this place - EL CAPITAN. Upon checking in, the owner saw my family that lives in the area and approached us aggressively looking down on my family. We told her we had a reservation, and she sent us to the check in desk.
After checking in, we felt being watched, this lady was following us and when we went to the pool she discriminated against us because my 60yr old mom did not have swimming suit and got into the pool with regular shorts and shirt, the owner said that my mom's clothes will damage the moldy pool. (I have pictures of the moldy pool of concern). This behavior was only done to us, the owner acted very politely with other guests that were tourists. During our stay we were treated differently for being locals while tourists were treated better, me and my wife were treated really nice while my local family were looked down on, extremely unacceptable.
I would definitely not recommend this place. The owner should learn some manners and treat people better.

Location

Av. Coba entre Calle Asteroide, Tulum Centro, Col Huracanes, Tulum, 77780, Mexico|0.83 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Extra beds

Please contact the hotel for details about adding extra beds.

Hotel El Capitan: FAQs

Hotel El Capitan is 0.8 km away from Tulum city centre.
Hotel El Capitan is in Tulum, Mexico and is 0.8 km away from Tulum city centre.
At Hotel El Capitan you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hotel El Capitan.
Yes, Hotel El Capitan does have a restaurant.