Hotelito Azul - A Michelin Key Winner

Name: Hotelito Azul - A Michelin Key Winner
Address: Carretera Tulum-Boca Paila, Km. 5.8, Tulum, 77780, Mexico, Tulum, Quintana Roo, 77780, Mexico

+ 122

Find the best hotel in Tulum for your dates, by price or preference

Compare deals for Hotelito Azul - A Michelin Key Winner across hundreds of sites, all in one place

Look out for a deal with free cancellation or excellent ratings

Compare rooms and prices

We compare 100s of sites to get you the best deal

We compare 100s of sites to get you the best deal

Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Fitness centre

Spa

More about Hotelito Azul - A Michelin Key Winner

Hotelito Azul - A Michelin Key Winner

Located in Zona Hotelera, a neighborhood in Tulum, Hotelito Azul - A Michelin Key Winner is near the airport and on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and cave exploring. At Hotelito Azul - A Michelin Key Winner, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants. Hotelito Azul - A Michelin Key Winner offers 35 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily. 2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club. The recreational activities listed below are available either on site or nearby; fees may apply.

Reviews from

Mentioned by travellers

Couple

Comment: 13 Mar 2026

Stayed in: Mar 2026

Fantastic stay at Hotelito Azul with incredible rooftop views

We had a great time at Hotelito Azul! Communication on WhatsApp even before arriving was super convenient and made everything super easy. Thanks to digital check-in, once there it was a moment and zero stress, the maximum after the trip.
The view from the rooftop? That's crazy! It is the perfect place to unwind and enjoy the view. There is no free tea in the room, but there is room service (for a fee) which is a great alternative if you want to have a drink in total relaxation.
In general, a huge thank you to all the staff for the welcome. We had a really good time and can't wait to come back!

Hotel response

Comment: 14 Mar 2026

Thank you so much for sharing such a wonderful review of your stay at Hotelito Azul. We are truly delighted to know that you had a fantastic experience with us.
It is great to hear that our WhatsApp communication prior to arrival and the digital check-in process helped make your arrival smooth and stress-free. We designed this system specifically to make the experience as easy and comfortable as possible for our guests after their journey.
We are also very happy that you enjoyed the rooftop views. The rooftop is indeed one of the most special spots on the property, and it is wonderful to know you were able to relax there and take in the beautiful surroundings.
Thank you as well for your comment regarding the tea service. While complimentary tea is not currently available in the rooms, we are glad that our room service option provided a comfortable alternative for enjoying a drink while relaxing in your space.
Most importantly, your kind words about our team mean a lot to us. Providing warm and attentive hospitality is at the heart of what we do, and your recognition truly motivates the entire staff.
We sincerely appreciate your visit and look forward to welcoming you back to Hotelito Azul for another memorable stay in Tulum.
Warmest regards,
Hotelito Azul Management

Couple

Comment: 2 Jun 2026

Stayed in: Mar 2026

Disappointed, misleading photos, solar panels under installation since January 26 and no information about it.

Small pool covered with solar panels, thus in the shade. Large pool under construction with solar panels. If the hotel had indicated this, we would not have chosen this hotel. No possibility of negotiation to leave earlier despite all the photos taken. The room on the ground floor does not match the photos on their site. The garden view is actually a view of a shed. We were forced to keep the curtains closed because it is a passage area, and the noise... the generators are just next door.
It is the first time we have left a hotel before the end of our stay. No refund is possible. They only offered us other more expensive rooms, which would incur additional charges. They consider that the installation of solar panels (workers at the edge of the pool, no lounge chairs) does not qualify as construction work.
No commercial gesture. We went through hotel.com, and they also did not have any success despite all our photos.
Fortunately, the rest of our stay at another hotel was wonderful.

Hotel response

Comment: 10 Aug 2026

Dear Bernadette,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We would like to clarify that the room category assigned to your reservation was the category originally booked.
Regarding the solar panel installations, these are part of our ongoing commitment to reducing our environmental impact and operating the property in a more sustainable and environmentally responsible way.
Our team remained available throughout your stay to address your concerns and explore possible alternatives within the conditions of your reservation. While we regret that we were unable to reach a solution that fully met your expectations, we sincerely appreciate your comments, as they help us identify areas where communication and the guest experience can be improved.
Warm regards,
Hotelito Azul Management

Couple

Comment: 28 May 2026

Stayed in: May 2026

Sad to Write This

I Hate to write this as we stayed at this same hotel 2 years ago and had an Amazing time, BUT ALOT has changed in two years and it felt a bit Misleading that they have not Updated their property photos! Like if I could request a refund in someway, I would but pretty sure since we are already back from our vaycay that would be pretty tough. The Main issue was the Pool and Rooftop. We booked this hotel know that even if the saragasso (ocean seaweed) was bad which it was VERY BAD, at least we weouñd have a beautiful rooftop with a pool and jacuzzi…. To our Surprise, they have TOTALLY COVERED Their Entire Rooftop and Pools with SOLAR PANELS! All of it. The design is Ungodly. We still swam one day but it truly felt like we were swimming in a garage parking lot. It’s so sad. I will add before and after pictures of this property. Our room and staff were nice but honestly, but felt like a skeleton crew as check in and checkout were all digital and 1 guy had 5 jobs on the property. The price for this property as it is should definitely be a lot lower. Especially during times when you can’t even use the beach.

Hotel response

Comment: 4 Jun 2026

Thank you for returning to Hotelito Azul and for sharing your feedback. We are sorry to hear that your recent experience did not meet the expectations set by your previous stay.
We understand your disappointment regarding the rooftop changes. The solar panel installations are part of our ongoing commitment to reducing our environmental impact and operating more sustainably. While our photos are intended to illustrate the overall experience and amenities of the property, we appreciate your feedback.
We recognize the impact that seasonal sargassum can have on beach conditions and understand your frustration. While this natural phenomenon is beyond our control, we strive to provide a comfortable and enjoyable stay through our facilities and service.
We are grateful for your kind words about our accommodations and team members, and we truly appreciate your feedback as it helps us continue improving.
Warm regards,

Anonymous traveller

Comment: 20 May 2026

Stayed in: May 2026

The staff were some of the the most helpful and friendly people I have ever dealt with when traveling. This says a lot as I travel half the year. The food and drinks at the restaurants was wonderful. The one thing I will point out is that the hotel owners need to work on updating broken patio furniture and the hotel as a whole. For what they charge it really was sad to see the hotel looking worn out. Note: we had 4 villas (not really a villa more like room with deck) for 7 days and the air con did not work well in one of the villas. Power was out several times for long periods which meant no water either but we understand this can be typical in the area. The highlight besides the beauty of the area was the staff.

Anonymous traveller

Comment: 15 May 2026

Stayed in: May 2026

I was here in the off season so it was very quite but ended up having a wonderful time relaxing and enjoying the hotel amenities. The gym is great and the roof top pool was very refreshing. The entire staff was accommodating and friendly. The food was great!! Ate 50% of my meals at the hotel and really enjoyed it. if you are looking for a cozy hotel nestled in the jungle this is the place!