Riad Khouloud
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Fast facts
Check in from: | 10:00 |
|---|---|
Check out before: | 15:00 |
Pets | Pets allowed with an extra charge |
More about Riad Khouloud
Riad Khouloud
Authentic Moroccan ExperienceLocated in the heart of the Fez medina, Riad Khouloud offers a unique 12th-century restored Riad for an authentic Moroccan stay. Immerse yourself in the local culture by sampling traditional cuisine and easily arranging guided tours right from the Riad.Traditional Decor and Modern AmenitiesThe guest rooms at Riad Khouloud are beautifully adorned with traditional Moroccan colors and artwork, providing a charming and comfortable ambiance. Enjoy modern conveniences such as air conditioning, a mini bar, TV, and internet access during your stay.Scenic Terrace and Local CuisineStart your day with a delicious breakfast served on the Riad's terrace with stunning views of the medina. Indulge in flavorful local dishes for dinner and unwind in the cozy Moroccan lounges, creating unforgettable memories of your Moroccan getaway.To experience the enchanting allure of Riad Khouloud and explore Fez effortlessly, book your stay now!
Reviews from 
Couple
Comment: 31 Mar 2018
Stayed in: Mar 2018
Good first trip!
Staff was accommodating and they will go out of their way to make sure you have everything that you need. It is a little bit on the outside of the city but everything you can walk to pretty easily. If you don’t want to walk the staff is very helpful and will always call you a taxi which are very inexpensive. (2€-5€ max)
The breakfast that was included was very good and we loved having it on the terrace where Fatima was always taking care of us in the morning. Mehdi was the manager who also is kind and will go out of his way to make sure you have what you need. He was there to greet us when we arrived late at night and briefed us when we checked in on what he suggested for us to do as first time visitors. He scheduled a guide for us which was €25 for half of the day and I personally highly recommended this as well if you’ve never been to the city of Fes before.
Overall our first experience was definitely a memorable one and we were pleased to have stayed here.
We only had 2 small issues;
1.) was in our room with humidity- there was a small leak coming from our sink causing the room to become quite humid so we always left the window open as it was to cold for the AC this time of year.
2.) was there supposed to be somebody waiting for us at the airport with a sign which was arranged with the hotel but when we arrived there was nobody waiting for us. Luckily I’m able to speak French so I spoke with the security at the airport and they were very helpful and we got a taxi directly from the airport to our hotel for the same price - so it was an easy fix. (15€)
The breakfast that was included was very good and we loved having it on the terrace where Fatima was always taking care of us in the morning. Mehdi was the manager who also is kind and will go out of his way to make sure you have what you need. He was there to greet us when we arrived late at night and briefed us when we checked in on what he suggested for us to do as first time visitors. He scheduled a guide for us which was €25 for half of the day and I personally highly recommended this as well if you’ve never been to the city of Fes before.
Overall our first experience was definitely a memorable one and we were pleased to have stayed here.
We only had 2 small issues;
1.) was in our room with humidity- there was a small leak coming from our sink causing the room to become quite humid so we always left the window open as it was to cold for the AC this time of year.
2.) was there supposed to be somebody waiting for us at the airport with a sign which was arranged with the hotel but when we arrived there was nobody waiting for us. Luckily I’m able to speak French so I spoke with the security at the airport and they were very helpful and we got a taxi directly from the airport to our hotel for the same price - so it was an easy fix. (15€)
Couple
Comment: 8 May 2025
Stayed in: May 2025
BAD experience, you should report them
STEAL inside the room while you're out and about x fes. ABSURD. I read late about other similar reviews..... avoid it..... not counting bathroom and dirty towels.... shame, doing so help tourists to get away..... absurd
Other
CA
Comment: 6 May 2023
Stayed in: May 2023
Not recommended for women or anyone really.
Trip Advisor doesn’t offer my category of traveller. I traveled with my adult daughter (age 23).. so nit family with teens, Mother and daughter.
I picked this place based on reviews that said excellent location and it was not a good location for our needs. I am a world traveller, and have travelled independently with my daughter since she was born. She is now almost 23 years old. We have visited Morocco before, and much of Africa and the Middle East, and never felt this uncomfortable. We spent much of our two days/2 nights locked in our room.
The owner was very kind when we arrived, and offered tea. He also offered many ideas of what HE felt we should do in Fez, Chefchaouen and making our way back to Marrakech through the desert.
He was very insistent that we hire him for all of our side trips even though the prices were not good for me, and based on the fact that I already had stuff lined up through friends that we have in Marrakech. I had already booked a half day guide through trip advisor to get us around Fez as my daughter wanted to revisit some places that I had taken her in Fez before.
The area of this Riad is in the old Medina, so to try to navigate to the tannery or new Medina or Jewish Quarters (Mellah) was not safe, nor would it have been easy.
He was very insistent that because this was HIS city and we were HIS guests that we only use him for services as my friends are from Marrakech. Like I said, I have traveled Morocco extensively as an independent mother with my daughter and know the lay of the land and the prices. My good friends also would not steer me wrong as they are Moroccan.
He became every angry every time I would be outside the room and not commit to a tour with him. We ultimately locked ourselves in our room for the 48 hours that we were stuck there.
The only two times that I felt okay there weee when I asked him for help to find a place to get a meal… we have tried to find somewhere but this riad owner doesn’t have maps of his area or how to get to/from his riad. We tried to walk and find something but ended up by the old used clothing market, and two kind university aged young men spoke with us in broken English and suggested that we turn around and leave that area because it was not safe for us to continue on. I believed them as we already had a bad feeling about getting lost where we were.
We returned and literally hadn’t eaten in 24 hours, so I bravely asked the owner if there was something close that we could order some chicken or meal for my daughter. He worked up and said he would take us. And he seemed cheerful and chipper to do so.
We walked to a place that was indeed excellent, and cheap and a lot of food and a local food spot. Of course I offered to buy him dinner with us for his time and trouble. He said he would go to a coffee bar close by and come back for us and take something to go.
He came back 45 minutes later, and ordered a big dessert thing to go and we all walked back.
My daughter went into our room and I went back to thank him and offer him a $100 MAD tip (about $10 USD) on top of the $50MAD dinner and he got angry again saying “See, you should trust me and I will take you to the Desert, etc.”… I retreated and we locked in again for the night.
We tried to sneak out in the morning for our day tour. He saw us and challenged me because we weren’t coming up to the terrace for breakfast. I lied and said we don’t eat breakfast. The tour guide would not meet us at the road because he said the owner had a bad reputation and he didn’t want to get into a challenge with him.
There were a lot of red flags.
We left very early the morning that we were to leave and I was happy to be able to leave the key and not have any challenges. I paid for everything the night before when his cousin was there and of course in front of others he is picture perfect behaviour.
I’m left my backpack in our room and pulled the door to the road closed and it locked because no one was up. I realized and had to ring the bell to get back in for it.
It took three tries for him to finally come let me in and then he was rude when I apologized that I had left something. Our driver was going to come help me after trying to get in for almost 20 minutes, but he also didn’t want to approach this riad for the reputation of the owner.
We couldn’t get away fast enough from this place.
My Moroccan friends, the guide we had in Fez, and the driver that we hired to pick us up to take us to the Blue Gate to meet our taxi for the desert ll suggested that I make reviews for this place outlining our experience and absolute feelings of fear and being uncomfortable, but I opted to wait until we were actually out of Morocco because of his hot/cold behaviours and feeling concerns for personal safety.
Although this is a beautiful old Riad, I would not recommend this accommodation to ANY female travellers. I would also not recommend this location at all. I wonder if the reviews that I read were made by non-travellers to boost his scores. There was a Spanish couple staying when we weee there and they too were having a tough time navigating for food and basic needs as well.
I picked this place based on reviews that said excellent location and it was not a good location for our needs. I am a world traveller, and have travelled independently with my daughter since she was born. She is now almost 23 years old. We have visited Morocco before, and much of Africa and the Middle East, and never felt this uncomfortable. We spent much of our two days/2 nights locked in our room.
The owner was very kind when we arrived, and offered tea. He also offered many ideas of what HE felt we should do in Fez, Chefchaouen and making our way back to Marrakech through the desert.
He was very insistent that we hire him for all of our side trips even though the prices were not good for me, and based on the fact that I already had stuff lined up through friends that we have in Marrakech. I had already booked a half day guide through trip advisor to get us around Fez as my daughter wanted to revisit some places that I had taken her in Fez before.
The area of this Riad is in the old Medina, so to try to navigate to the tannery or new Medina or Jewish Quarters (Mellah) was not safe, nor would it have been easy.
He was very insistent that because this was HIS city and we were HIS guests that we only use him for services as my friends are from Marrakech. Like I said, I have traveled Morocco extensively as an independent mother with my daughter and know the lay of the land and the prices. My good friends also would not steer me wrong as they are Moroccan.
He became every angry every time I would be outside the room and not commit to a tour with him. We ultimately locked ourselves in our room for the 48 hours that we were stuck there.
The only two times that I felt okay there weee when I asked him for help to find a place to get a meal… we have tried to find somewhere but this riad owner doesn’t have maps of his area or how to get to/from his riad. We tried to walk and find something but ended up by the old used clothing market, and two kind university aged young men spoke with us in broken English and suggested that we turn around and leave that area because it was not safe for us to continue on. I believed them as we already had a bad feeling about getting lost where we were.
We returned and literally hadn’t eaten in 24 hours, so I bravely asked the owner if there was something close that we could order some chicken or meal for my daughter. He worked up and said he would take us. And he seemed cheerful and chipper to do so.
We walked to a place that was indeed excellent, and cheap and a lot of food and a local food spot. Of course I offered to buy him dinner with us for his time and trouble. He said he would go to a coffee bar close by and come back for us and take something to go.
He came back 45 minutes later, and ordered a big dessert thing to go and we all walked back.
My daughter went into our room and I went back to thank him and offer him a $100 MAD tip (about $10 USD) on top of the $50MAD dinner and he got angry again saying “See, you should trust me and I will take you to the Desert, etc.”… I retreated and we locked in again for the night.
We tried to sneak out in the morning for our day tour. He saw us and challenged me because we weren’t coming up to the terrace for breakfast. I lied and said we don’t eat breakfast. The tour guide would not meet us at the road because he said the owner had a bad reputation and he didn’t want to get into a challenge with him.
There were a lot of red flags.
We left very early the morning that we were to leave and I was happy to be able to leave the key and not have any challenges. I paid for everything the night before when his cousin was there and of course in front of others he is picture perfect behaviour.
I’m left my backpack in our room and pulled the door to the road closed and it locked because no one was up. I realized and had to ring the bell to get back in for it.
It took three tries for him to finally come let me in and then he was rude when I apologized that I had left something. Our driver was going to come help me after trying to get in for almost 20 minutes, but he also didn’t want to approach this riad for the reputation of the owner.
We couldn’t get away fast enough from this place.
My Moroccan friends, the guide we had in Fez, and the driver that we hired to pick us up to take us to the Blue Gate to meet our taxi for the desert ll suggested that I make reviews for this place outlining our experience and absolute feelings of fear and being uncomfortable, but I opted to wait until we were actually out of Morocco because of his hot/cold behaviours and feeling concerns for personal safety.
Although this is a beautiful old Riad, I would not recommend this accommodation to ANY female travellers. I would also not recommend this location at all. I wonder if the reviews that I read were made by non-travellers to boost his scores. There was a Spanish couple staying when we weee there and they too were having a tough time navigating for food and basic needs as well.
Family traveller
Comment: 17 Feb 2019
Stayed in: Feb 2019
Riad Experience
We were offered a better room than we booked as a kind gesture from the manager. The room was big and had two floors as a suite, but it felt not too cleaned but ok, no insects or anything like that. The bathroom needed a little of renovation but the hot water boiler was working and the sope was offered ;) Using Google Maps watch out finding this place, becouse it's not pionted at the right street, close but not where it accually is.
Group traveller
Comment: 13 Nov 2018
Stayed in: Nov 2018
AWFUL! Don’t go there!
I arrived with my friends and the manager seemed very friendly. The room and the whole Riad was nice, even if there was a lot of humidity and a bit cold. We spent the day at Fez and the next day we went to Rabat. What was my surprise? I found out that someone had stolen my money from my personal purse! We were the only guests at that moment in the riad, so it cannot be anyone else but the people of the riad. It completely destroyed my trip, I went with small budget and I found myself without any money! It’s very creepy to think that you are going to a hotel and you cannot feel safe because someone can easily steal your staff. Unacceptable. I am not gonna get my money back but i really hope this doesn’t happen to anyone else.
Location
Bab El Khoukha Hay Akesbi N°8, Fes El Bali, Fes, 30000, Morocco|4.71 km from city centre
Check in and check out
Check in from:
10:00
Check out before:
15:00
Good to know
Pets allowed with an extra charge
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
Please contact the hotel for details about adding extra beds.
Riad Khouloud: FAQs
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