Riad Nasreen

Name: Riad Nasreen
Address: 44 - 45 Derb Zemrane Bab Doukala, Medina, Marrakech, 40000, Morocco, Marrakech, 40000, Morocco

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Fast facts

Check in from:	13:30
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Spa

More about Riad Nasreen

Riad Nasreen

Riad Nasreen is located in the heart of Marrakech’s Medina near the Dar El Bacha Palace. It offers en suite accommodation, a restaurant, patio and hammam. Free Wi-Fi is available.

Reviews from

Mentioned by travellers

Family traveller

Comment: 3 Jun 2026

Stayed in: Jun 2026

Amazing Riad

Amazing place staff were so helpful had amazing food will recommend to all.

Family traveller

Comment: 26 Mar 2026

Stayed in: Mar 2026

Disappointing Stay – Would Not Recommend

We were very disappointed with our stay at Riad Nasreen, as it fell far below expectations.
On arrival, we were downgraded because the riad could not provide the double bed we had booked. Despite receiving a lower standard room, no refund or adjustment was offered, which was frustrating.
Unfortunately, noise was a major issue throughout our stay. The owner played loud music late into the night, and on one occasion around 11:30pm, furniture was being dragged around on the rooftop, making it very difficult to sleep. There was also drilling and hammering during the day due to ongoing works.
The atmosphere also didn’t feel guest-focused. Staff and the owner frequently used the common areas, including the rooftop, for their own meetings, which made it uncomfortable to relax in shared spaces.
In terms of facilities, the pool was dirty and not usable, and the shower temperature was very inconsistent, switching between too hot and too cold.
To make matters worse, I emailed the riad several times regarding these issues and received no response.
Overall, this was not the peaceful or welcoming stay we had hoped for, and we would not return.

Anonymous traveller

Comment: 24 May 2026

Stayed in: May 2026

The breakfast included was just jam, 2 apples, egg, bread, orange juice and coffee it wasn’t very filling. The swimming pool is very small, you would not be able to swim in it. The staff however were always amazing and helpful. They were very welcoming.

Solo traveller

Comment: 20 May 2026

Stayed in: May 2026

Terrible experience!

Although the hotel confirmed my airport pickup, no taxi was waiting on arrival. The biggest issue, however, was the payment process. I repeatedly asked to settle my bill during my stay, but the staff kept delaying it. On my last night, my card was finally charged successfully and the amount was debited from my account.
As I was leaving the next morning at 3:30 am, the night staff refused to let me go, claiming I had not paid. Even after showing proof of payment, the owner/manager, Mr. Nasreen, insisted over the phone that I pay again. After 15 stressful minutes, I left carrying my luggage on my own while staff followed and pressured me, even telling the taxi driver that I had not paid.
To this day, there has been no apology, despite the payment clearly going through.
It’s a real shame, because aside from this incident, I had an otherwise great stay.

Anonymous traveller

Comment: 12 Apr 2026

Stayed in: Apr 2026

The Riad is in a convenient location. The staff are friendly, the two ladies serving breakfast are awesome, and the main person (Habib) is very polite and helpful. There is a fair bit of noise at night and hard to sleep if you are a light sleeper. Some guests coming back late at night are quite loud and noise travels to all the rooms easily.

Excellent location

4.6

44 - 45 Derb Zemrane Bab Doukala, Medina, Marrakech, 40000, Morocco|0.48 km from city centre

Check in and check out

Check in from:

13:30

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

from 6 to 12 years old

€31 (MAD323.12) per person per night

Cots

5 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

English breakfast

Breakfast times

08:00 - 11:30 from Monday to Sunday

Important information from the hotel

Please inform Riad Nasreen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Important information about the city

For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in. According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.

Accepted payment methods

This hotel accepts the following payment methods:

Transfer

Transfer from/to airport available. Cost: 25.00 EUR one way.