Please inform Frank's House & Happy DOWNTOWN in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. If you cause damage to the property during your stay, you could be asked to pay up to EUR 1000 after check-out, according to this property's Damage Policy. HOUSE RULES --------------------------------------------------------------------------------------------- READ CAREFULLY: MANDATORY: SCHEDULE CHECKIN CHECK-IN WITH LIMITED HOURS: 3 pm to 7 pm (Personally) SELF CHECK-IN: 7 PM TO 12 AM . IMPORTANT: If be necessary assistance personally after 7 pm, a deslocation fee €15, will be charged. After 00:30 there are no check-ins permited and no refunds. *In exceptional cases, self check-in could be available before 7 pm. --------------------------------------------------------------------------------------------- FOR LEAVE YOUR LUGGAGE BEFORE CHECK-IN: FROM 12PM, SUBJECT TO AVAILABILITY FOR LEAVE LUGGAGE AFTER CHECK-OUT - CONSULT AVAILABILITY. WE DO NOT HAVE LATE CHECK-OUT OR EARLY CHECK-IN SERVICE. --------------------------------------------------------------------------------------------- IMPORTANT: We do not have a luggage rack, so the luggage left in common areas, according guests requests, are from own responsibility. SMOKING IS PROHIBITED, under penalty of €125 fine for non-compliance, according to anti-smoking law no. 37/2007 We don´t provide Soap for bath and Shampoo. Don’t lost the keys (30€ extra fee must be paid in this situation).