Hotel Bystrička
+ 46
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Spa
Non-smoking
Laundry
Bar
More about Hotel Bystrička
Hotel Bystrička
Hotel Bystrička *** is situated in Bystrička, 2 km from the city of Martin and half-way between Zilina and Banská Bystrica, in the Mala Fatra mountains. Each of the newly furnished room offers free wireless internet access.
Reviews from 
Business traveller
Comment: 8 Jun 2019
Stayed in: Jun 2019
Finding Nemo
Recently, I had the opportunity to visit hotel Bystricka. I'd describe my stay there overall as comfy. Every part of the building was satisfyingly clean. The receptionist Jan Bugala gave us not only all the information needed, but even didn't fail to satisfy some of our strange wishes. He demonstrated extraordinary patience :)
P.S. Sitting in front of the fish tank was such a pleasure.
P.S. Sitting in front of the fish tank was such a pleasure.
Couple
US
Comment: 25 Feb 2024
Stayed in: Feb 2024
A disappointing visit.
We stayed at this hotel because I had a business meeting nearby. It was recommended by the meeting organizers. There are not many choices in the area.
First a few ok things. The room and bathroom were both large. It had been remodeled in the past few years so it was in good condition. The bed was ok. The restaurant overall was OK. The staff tried to be helpful.
Now to the other stuff.
I am older and my mobility is less than optimal, though I'm not really impaired. I was dismayed to find there was no elevator! I didn't think to check - I learned a lesson there. Like the other hotels I've stayed at in Slovakia, it had a big, deep bathtub with a shower wand. And this one didn't even have a grab bar. The bed was a low platform bed, so getting up from it was another challenge.
There were also some service challenges. One of the lamps was not plugged in. The little frig was not plugged in and the cord was behind a very heavy chest of drawers. We had to get the front desk to send someone to fish out the cord.
Nine of us had dinner there one night. Overall, the food was good and plentiful, but not something you would drive far for. They forgot to put in the order for two of us and we had to ask again and then wait quite a while.
Special mention goes to the "orange juice" at breakfast, which resembled orange juice in that it was indeed orange. Otherwise, there was no similarity to real orange juice. It resembled watered-down kool-aid.
Overall, I think the picture I posted of the wilted roses at our table the first day sums up the visit rather well.
First a few ok things. The room and bathroom were both large. It had been remodeled in the past few years so it was in good condition. The bed was ok. The restaurant overall was OK. The staff tried to be helpful.
Now to the other stuff.
I am older and my mobility is less than optimal, though I'm not really impaired. I was dismayed to find there was no elevator! I didn't think to check - I learned a lesson there. Like the other hotels I've stayed at in Slovakia, it had a big, deep bathtub with a shower wand. And this one didn't even have a grab bar. The bed was a low platform bed, so getting up from it was another challenge.
There were also some service challenges. One of the lamps was not plugged in. The little frig was not plugged in and the cord was behind a very heavy chest of drawers. We had to get the front desk to send someone to fish out the cord.
Nine of us had dinner there one night. Overall, the food was good and plentiful, but not something you would drive far for. They forgot to put in the order for two of us and we had to ask again and then wait quite a while.
Special mention goes to the "orange juice" at breakfast, which resembled orange juice in that it was indeed orange. Otherwise, there was no similarity to real orange juice. It resembled watered-down kool-aid.
Overall, I think the picture I posted of the wilted roses at our table the first day sums up the visit rather well.
Hotel response
Comment: 4 Mar 2024
Dear AoifeCuRua,
Thank you for taking the time to share your feedback with us. We appreciate your detailed review and would like to express our sincere apologies for the inconveniences you experienced during your stay.
We are pleased to hear that you found the room and bathroom spacious, and that our recent remodeling efforts were noticeable. Your positive comments about the restaurant and the efforts of our staff are also appreciated.
However, we regret to learn about the challenges you faced due to the absence of an elevator and the accessibility issues in your room. We apologize for any inconvenience caused by the low platform bed and the lack of a grab bar in the bathroom.
We do have a room that is suitable for guests with less than optimal mobility, however it was occupied during your stay.
Your feedback is crucial, and we will certainly take it into consideration as we continuously work to improve our facilities.
Regarding the service challenges you encountered, we apologize for the oversight with the unplugged lamp and fridge. We will address these issues with our housekeeping team to prevent such occurrences in the future. Additionally, we deeply regret the delayed service during dinner and the oversight with your order. Your comments regarding the breakfast orange juice have also been noted, and we will ensure to enhance the quality of our offerings.
We understand that your overall experience did not meet your expectations, and we sincerely apologize for any disappointment caused, particularly with the wilted roses at your table. Your feedback is invaluable to us, and we will use it to implement necessary improvements.
If your travels bring you back to the area, we would appreciate the opportunity to make amends and provide you with a more enjoyable experience. Thank you once again for sharing your thoughts, and we hope to welcome you back in the future.
Best regards,
Hotel Bystrička*** Team.
Thank you for taking the time to share your feedback with us. We appreciate your detailed review and would like to express our sincere apologies for the inconveniences you experienced during your stay.
We are pleased to hear that you found the room and bathroom spacious, and that our recent remodeling efforts were noticeable. Your positive comments about the restaurant and the efforts of our staff are also appreciated.
However, we regret to learn about the challenges you faced due to the absence of an elevator and the accessibility issues in your room. We apologize for any inconvenience caused by the low platform bed and the lack of a grab bar in the bathroom.
We do have a room that is suitable for guests with less than optimal mobility, however it was occupied during your stay.
Your feedback is crucial, and we will certainly take it into consideration as we continuously work to improve our facilities.
Regarding the service challenges you encountered, we apologize for the oversight with the unplugged lamp and fridge. We will address these issues with our housekeeping team to prevent such occurrences in the future. Additionally, we deeply regret the delayed service during dinner and the oversight with your order. Your comments regarding the breakfast orange juice have also been noted, and we will ensure to enhance the quality of our offerings.
We understand that your overall experience did not meet your expectations, and we sincerely apologize for any disappointment caused, particularly with the wilted roses at your table. Your feedback is invaluable to us, and we will use it to implement necessary improvements.
If your travels bring you back to the area, we would appreciate the opportunity to make amends and provide you with a more enjoyable experience. Thank you once again for sharing your thoughts, and we hope to welcome you back in the future.
Best regards,
Hotel Bystrička*** Team.
Business traveller
UK
Comment: 2 Sep 2021
Stayed in: Aug 2021
Nice, Clean Hotel with a Friendly and Helpful Team
Really friendly and helpful staff, a clean hotel room with a nice minimalist decoration style. The team did everything I asked of them, they were so helpful.
The only negative thing for me was the food, which I did not find particularly enjoyable, but it also was not bad in any way, but I'd eat out in Martin next time where there are many good options.
The only negative thing for me was the food, which I did not find particularly enjoyable, but it also was not bad in any way, but I'd eat out in Martin next time where there are many good options.
Family traveller
Comment: 24 Jul 2020
Stayed in: Jul 2020
Review
Great location while visiting city of Martin. Good food, quiet neighborhood, friendly staff except last night stay.
Room 203 has a problem with the bathroom faucet. The manual switch from faucet to hand shower is stuck and nearly impossible to operate. Complained to the front desk, upon check out and expected some kind of break or discount for the room price but that was declined. One would expect the hotel to compensate guests for this type of malfunction.
J. Goralik
Los Angeles, California.
Room 203 has a problem with the bathroom faucet. The manual switch from faucet to hand shower is stuck and nearly impossible to operate. Complained to the front desk, upon check out and expected some kind of break or discount for the room price but that was declined. One would expect the hotel to compensate guests for this type of malfunction.
J. Goralik
Los Angeles, California.
Group traveller
UK
Comment: 15 Apr 2019
Stayed in: Apr 2019
Perfect
What a lovely hotel clean & modern with friendly polite staff. Bedroom was clean & modern & very comfortable.
Restaurant was well priced for the lovely food & beer it served.
Breakfast was a choice from a menu and was superb & filling.
Restaurant was well priced for the lovely food & beer it served.
Breakfast was a choice from a menu and was superb & filling.
Very good location
Bystricka 152, Martin, 038 04, Slovakia|3.12 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hotel Bystrička: FAQs
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