Hotel Arrey Alella
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
More about Hotel Arrey Alella
Hotel Arrey Alella
Set in Alella, 15 km from Barcelona, Hotel Arrey Alella features free WiFi access. The hotel has a seasonal outdoor pool and sun terrace, and guests can enjoy a drink at the bar.
Reviews from 
Anonymous traveller
Comment: 13 May 2026
Stayed in: May 2026
Clean room, good restaurant, friendly staff
Couple
PT
Comment: 11 Jul 2026
Stayed in: Jul 2026
Treated with Disrespect and Prejudice
Very disappointing experience.
We arrived around 1:30 AM after another hotel kindly helped us find a room here due to an honest reservation mistake. They had already explained our situation before we arrived.
From the moment we walked in, the receptionist was rude, dismissive, and unprofessional. When our cards were declined (despite having sufficient funds on three different cards from different banks), instead of checking whether there was an issue with the payment terminal, he immediately assumed we had no money and repeatedly told us, “If you don’t have the funds, you can’t stay here.”
We even offered to show him our bank accounts to prove we had the funds, but he refused to listen. We then offered to pay in cash, but after my husband complained about the way we were being treated, the receptionist gave the cash back and refused to rent us the room. My husband had to ask him to please accept the payment because it was the middle of the night and we had nowhere else to go.
The way we were treated was humiliating. As Latinos, we genuinely felt that we were judged and treated differently because of our accent and background. Whether intentional or not, the experience felt discriminatory and completely lacked basic respect and hospitality.
This was one of the worst hotel check-in experiences we’ve ever had.
We arrived around 1:30 AM after another hotel kindly helped us find a room here due to an honest reservation mistake. They had already explained our situation before we arrived.
From the moment we walked in, the receptionist was rude, dismissive, and unprofessional. When our cards were declined (despite having sufficient funds on three different cards from different banks), instead of checking whether there was an issue with the payment terminal, he immediately assumed we had no money and repeatedly told us, “If you don’t have the funds, you can’t stay here.”
We even offered to show him our bank accounts to prove we had the funds, but he refused to listen. We then offered to pay in cash, but after my husband complained about the way we were being treated, the receptionist gave the cash back and refused to rent us the room. My husband had to ask him to please accept the payment because it was the middle of the night and we had nowhere else to go.
The way we were treated was humiliating. As Latinos, we genuinely felt that we were judged and treated differently because of our accent and background. Whether intentional or not, the experience felt discriminatory and completely lacked basic respect and hospitality.
This was one of the worst hotel check-in experiences we’ve ever had.
Anonymous traveller
Comment: 10 Jul 2026
Stayed in: Jun 2026
Very nice place, pleasant stay, nice little city
restaurant is great for lunch and dinner. Breakfast was ok, but relatively limited.
Liked the pool
Wifi was very bad, and no matter how many times we complained nothing changed
restaurant is great for lunch and dinner. Breakfast was ok, but relatively limited.
Liked the pool
Wifi was very bad, and no matter how many times we complained nothing changed
Couple
Comment: 26 Apr 2026
Stayed in: Apr 2026
Neglected hotel
The hotel is beautiful. And it has a garden.
But it's sloppy.
The pool is out of order.
The dining room has a hole in the ceiling of a leak. And a lot of dried herbs hanging out.
The reception was unkind. They charge you on arrival.
Parking is for a fee and is a sandy plot.
The rooms have stains on the wall. Mold in the bathroom. And the doors swollen.
You hear the noise of the highway.
The views were ugly. To a shed.
He doesn't deserve all four stars.
Breakfast was very simple. They didn't have wholemeal bread. No fried eggs. No digging. No wine.
They don't put courtesy water in the room.
No amenities.
Reception in the main house, where the restaurant is.
Rooms in separate building.
The building is open and can be accessed from the restaurant car park, which is open to the public. Poor security.
Its location is close to the highway in a housing estate. (it is not between vineyards as they say on their website )
In short, I didn't like it.
They lack maintenance and take care of the details.
But it's sloppy.
The pool is out of order.
The dining room has a hole in the ceiling of a leak. And a lot of dried herbs hanging out.
The reception was unkind. They charge you on arrival.
Parking is for a fee and is a sandy plot.
The rooms have stains on the wall. Mold in the bathroom. And the doors swollen.
You hear the noise of the highway.
The views were ugly. To a shed.
He doesn't deserve all four stars.
Breakfast was very simple. They didn't have wholemeal bread. No fried eggs. No digging. No wine.
They don't put courtesy water in the room.
No amenities.
Reception in the main house, where the restaurant is.
Rooms in separate building.
The building is open and can be accessed from the restaurant car park, which is open to the public. Poor security.
Its location is close to the highway in a housing estate. (it is not between vineyards as they say on their website )
In short, I didn't like it.
They lack maintenance and take care of the details.
Anonymous traveller
Comment: 29 Mar 2026
Stayed in: Mar 2026
There’s a small garden and a pool in the courtyard, where our one-year-old daughter really enjoyed her little walks. The room features high ceilings and large windows, making it feel incredibly clean, bright, and comfortable.
Very good location
Calle Charles Rivel 6-8, Alella, 08328, Spain|0.64 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Extra beds are available for an additional charge, depending on the size of the room.
Hotel Arrey Alella: FAQs
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