Castle Harbour

Name: Castle Harbour
Address: Av. San Francisco, 12, 38650 Los Cristianos, Santa Cruz de Tenerife, Spanje, Arona, 38650, Spain, Arona, Canary Islands, 38650, Spain

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Fast facts

Check in from:	13:00
Check out before:	10:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Pool

Front desk 24 hour

Restaurant

Non-smoking

More about Castle Harbour

Castle Harbour

Offering a garden and mountain view, castle harbour is located in Los Cristianos, 1.3 km from Playa De Los Tarajales and 4.9 km from Aqualand.

Reviews from

Mentioned by travellers

Solo traveller

Comment: 7 Mar 2026

Stayed in: Feb 2026

Room 301

Good size clean appartment had everything I needed, good balcony overlooking the pool. Would certainly go again.

Group traveller

Comment: 6 Nov 2025

Stayed in: Nov 2025

DO NOT GO HERE, OF YOU HAVE STANDARDS

Where do I start. Absolute nightmare from start to finish, never ever have I experienced anything in my life this bad. The staff are absolute disgusting the way the speak to you and look down on you when you first arrived wouldn’t allow us in when I had requested early check in and was expected but got here at 12 pm and wouldn’t allow us in when one of us is pregnant and that was made very clear when booking we needed the early check in. We had to get dressed in the basement as it was 30 degrees and needed to change.
When we finally was allowed in the room, as you do you check everything, well there was poo marks on the towels.. Went straight down to the receptionist and I quote what she said “what do you want me to do?” Erm replace it? “No we can’t do that”. Hair all over the beds and there was nothing they could do about it. No toilet roll in the toilet and was told we have to buy it? Sorry this is a hotel shouldn’t you provide the toilet roll and the towels? I would not recommend staying here at all unless you want to stay in poo hole and that’s being nice.

Group traveller

Comment: 24 Apr 2026

Stayed in: Apr 2026

Great hotel apartments are very clean great location sadly the noise of building works are deafening 8am/6pm mon/Friday

The noise of building works over road is terrible

Family traveller

Comment: 27 Aug 2025

Stayed in: Aug 2025

Brilliant Stay

Just returned from a two week stay here. We stayed in apartment 731 which was absolutely stunning. The complex was very nice and very clean. The pool was a good size and never struggled to get a sunbed due to having to pay for them. People do still go down to the pool and reserve the best spots though and I did notice that quite a few of these had older or no children which was is quite frustrating when we had a 3 year old with us but unable to get a spot close to the small pool. Aside from this I have no complaints about the place.

Family traveller

Comment: 18 Aug 2025

Stayed in: Aug 2025

Best Value

What a great place, yes it's a little elevated but many places are in Los Cris. We aranged by a private let and it saved over £1,000 on similar 3 star accomodation (ie Agumar where we have stayed before) but I must say CH is better in my view. A large pool, plenty of space, no sunbed wars, yes you pay a couple of Euros each day for a bed but when you factor in the accomodation saving, that is nothing!
Bar/ restaurant is reasonably priced with attentive staff and service. El Mirador strip of bars and restaurants, Passarella Centre a 5 minute walk down hill, maybe an 8 minute 'hike' back, but you get used to it and it makes you fitter! Los Cris town and beach 15 to 20 min walk, bus station 10 mins.
Taxi back from beach if you're feeling you can't be bothered with the walk about 5 Euros. Some days we walked others we didn't, depends on your mood.
First time at CH for me, defo would go back.

Location

3.4

Av. San Francisco, 12, 38650 Los Cristianos, Santa Cruz de Tenerife, Spanje, Arona, 38650, Spain|5.53 km from city centre

Check in and check out

Check in from:

13:00

Check out before:

10:00

Good to know

Pets

Pets not allowed

Important information about the city

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.

Extra beds

Please contact the hotel for details about adding extra beds.