Radisson Collection Bilbao
+ 88
Find the best hotel in Santutxu for your dates, by price or preference
Compare deals for Radisson Collection Bilbao across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Radisson Collection Bilbao
Radisson Collection Bilbao
Radisson Collection Bilbao has a fitness centre, terrace, a restaurant and bar in Bilbao. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk.
Reviews from 
Family traveller
BE
Comment: 11 Aug 2026
Stayed in: Aug 2026
Beautiful hotel with extremely welcoming and friendly receptionists. Highly recommended!
Excellent location in the center just 20 minutes walk from the Guggenheim museum.
Beautifully decorated and very neat rooms. Very nicely maintained hotel.
Beautifully decorated and very neat rooms. Very nicely maintained hotel.
Couple
Comment: 4 Aug 2026
Stayed in: Aug 2026
Disappointing.
I chose the Radisson to celebrate our anniversary and enjoy a night as a couple again after becoming parents. What a disappointment.
I cannot understand how a relatively new 5-star hotel could have so many poor details: label stickers on furniture, masking tape left over from painting, broken glass…
But the most outrageous thing: being in Bilbao, arriving at breakfast, saying “Egun on,” and having the woman who greets you give you a blank stare and immediately start speaking English. She asks about the room, we respond in Spanish, and she doesn't know what we are saying; she hides behind the excuse that people in Spain speak too fast. Unbelievable. It is intolerable that the person in charge of receiving guests does not even know Spanish (let's overlook Basque, an official language).
To top it all off, the gluten-free “options.” The only thing they brought me was a mini croissant (they didn't even have bread) and the açai bowl…how to explain it: shredded coconut and ONE slice of banana.
The positive note: they gifted us two free drinks for the anniversary.
Conclusion: very bad option. Choose another hotel for your visit to Bilbao.
I cannot understand how a relatively new 5-star hotel could have so many poor details: label stickers on furniture, masking tape left over from painting, broken glass…
But the most outrageous thing: being in Bilbao, arriving at breakfast, saying “Egun on,” and having the woman who greets you give you a blank stare and immediately start speaking English. She asks about the room, we respond in Spanish, and she doesn't know what we are saying; she hides behind the excuse that people in Spain speak too fast. Unbelievable. It is intolerable that the person in charge of receiving guests does not even know Spanish (let's overlook Basque, an official language).
To top it all off, the gluten-free “options.” The only thing they brought me was a mini croissant (they didn't even have bread) and the açai bowl…how to explain it: shredded coconut and ONE slice of banana.
The positive note: they gifted us two free drinks for the anniversary.
Conclusion: very bad option. Choose another hotel for your visit to Bilbao.
Couple
Comment: 3 Sep 2026
Stayed in: Sep 2026
Great stay!
LOCATION: perfect, in the Gran Via, main shopping street, Abando metro entrance close by. Plenty of shops and nice restaurants In walking distance. You can also walk to the main tourist attractions (Guggenheim, Casco Viejo etc). Tourist info across the Plaza Circular. Corte Ingles (large shopping place) across the street.
WELCOME/SERVICE: friendly and fast check in/out. Special mention for Mr. Asier from Front Desk who gave good advice concerning nice restaurants and he made reservations for us (despite the restaurant being fully booked!).
ATMOSPHERE: luxurious, classic, dark&golden features.
ROOM: large, clean, well kept, modern&luxurious decoration, good amenities, aircon. worked fine.
BREAKFAST: Buffet with large choice on the 7th floor, à la carte orders included in the BF package.
ROOFTOP: very nice roof top on the 7th floor, nice terrace for a chill drink and a cool view.
Value for money was ok for us as we didn't have any discussions, everything was fine!
WELCOME/SERVICE: friendly and fast check in/out. Special mention for Mr. Asier from Front Desk who gave good advice concerning nice restaurants and he made reservations for us (despite the restaurant being fully booked!).
ATMOSPHERE: luxurious, classic, dark&golden features.
ROOM: large, clean, well kept, modern&luxurious decoration, good amenities, aircon. worked fine.
BREAKFAST: Buffet with large choice on the 7th floor, à la carte orders included in the BF package.
ROOFTOP: very nice roof top on the 7th floor, nice terrace for a chill drink and a cool view.
Value for money was ok for us as we didn't have any discussions, everything was fine!
Couple
Comment: 31 Aug 2026
Stayed in: Sep 2026
Bad experience. I would recommend you avoid.
Very disappointing experience at Radisson Collection Bilbao.
We spent 2 days without working air conditioning. What made it even worse was the terrible communication. We were repeatedly told that the issue had been fixed, only to return to the room and find that nothing had changed.
For a hotel positioning itself at this level and charging these prices, this is simply unacceptable. Problems can happen, but misleading guests and failing to properly communicate or resolve the issue is not what you expect from a supposedly premium hotel.
Overall, the hotel is significantly overpriced for the experience and level of service it provides. I would not recommend staying here. There are plenty of other hotels in Bilbao. Look elsewhere.
We spent 2 days without working air conditioning. What made it even worse was the terrible communication. We were repeatedly told that the issue had been fixed, only to return to the room and find that nothing had changed.
For a hotel positioning itself at this level and charging these prices, this is simply unacceptable. Problems can happen, but misleading guests and failing to properly communicate or resolve the issue is not what you expect from a supposedly premium hotel.
Overall, the hotel is significantly overpriced for the experience and level of service it provides. I would not recommend staying here. There are plenty of other hotels in Bilbao. Look elsewhere.
Anonymous traveller
Comment: 27 Aug 2026
Stayed in: Aug 2026
It was a really good stay because the hotel is amazing. The breakfast is really good with a big variety of options. The location is the best possible, near to shops and also to the city center where you can find the historical places.
We had an issue with the hot water at the shower which led to maintenance working at the toilet for a few hours. When we asked for a late checkout they said the hotel was fully booked which is very unfortunate given the issue we had. We had fruits and chocolates as an apology for the inconvenience - which was nice.
The room was big, quiet and clean. We would love to stay there again.
We had an issue with the hot water at the shower which led to maintenance working at the toilet for a few hours. When we asked for a late checkout they said the hotel was fully booked which is very unfortunate given the issue we had. We had fruits and chocolates as an apology for the inconvenience - which was nice.
The room was big, quiet and clean. We would love to stay there again.
Excellent location
Calle Gran Via 4, Abando, Santutxu, 48001, Spain|1.42 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Radisson Collection Bilbao: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights