Radisson Collection Bilbao
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Radisson Collection Bilbao
Radisson Collection Bilbao
Radisson Collection Bilbao has a fitness centre, terrace, a restaurant and bar in Bilbao. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk.
Reviews from 
Family traveller
BE
Comment: 11 Aug 2026
Beautiful hotel with extremely welcoming and friendly receptionists. Highly recommended!
Excellent location in the center just 20 minutes walk from the Guggenheim museum.
Beautifully decorated and very neat rooms. Very nicely maintained hotel.
Beautifully decorated and very neat rooms. Very nicely maintained hotel.
Couple
Comment: 4 Aug 2026
Disappointing.
I chose the Radisson to celebrate our anniversary and enjoy a night as a couple again after becoming parents. What a disappointment.
I cannot understand how a relatively new 5-star hotel could have so many poor details: label stickers on furniture, masking tape left over from painting, broken glass…
But the most outrageous thing: being in Bilbao, arriving at breakfast, saying “Egun on,” and having the woman who greets you give you a blank stare and immediately start speaking English. She asks about the room, we respond in Spanish, and she doesn't know what we are saying; she hides behind the excuse that people in Spain speak too fast. Unbelievable. It is intolerable that the person in charge of receiving guests does not even know Spanish (let's overlook Basque, an official language).
To top it all off, the gluten-free “options.” The only thing they brought me was a mini croissant (they didn't even have bread) and the açai bowl…how to explain it: shredded coconut and ONE slice of banana.
The positive note: they gifted us two free drinks for the anniversary.
Conclusion: very bad option. Choose another hotel for your visit to Bilbao.
I cannot understand how a relatively new 5-star hotel could have so many poor details: label stickers on furniture, masking tape left over from painting, broken glass…
But the most outrageous thing: being in Bilbao, arriving at breakfast, saying “Egun on,” and having the woman who greets you give you a blank stare and immediately start speaking English. She asks about the room, we respond in Spanish, and she doesn't know what we are saying; she hides behind the excuse that people in Spain speak too fast. Unbelievable. It is intolerable that the person in charge of receiving guests does not even know Spanish (let's overlook Basque, an official language).
To top it all off, the gluten-free “options.” The only thing they brought me was a mini croissant (they didn't even have bread) and the açai bowl…how to explain it: shredded coconut and ONE slice of banana.
The positive note: they gifted us two free drinks for the anniversary.
Conclusion: very bad option. Choose another hotel for your visit to Bilbao.
Anonymous traveller
Comment: 27 Aug 2026
Stayed in: Aug 2026
It was a really good stay because the hotel is amazing. The breakfast is really good with a big variety of options. The location is the best possible, near to shops and also to the city center where you can find the historical places.
We had an issue with the hot water at the shower which led to maintenance working at the toilet for a few hours. When we asked for a late checkout they said the hotel was fully booked which is very unfortunate given the issue we had. We had fruits and chocolates as an apology for the inconvenience - which was nice.
The room was big, quiet and clean. We would love to stay there again.
We had an issue with the hot water at the shower which led to maintenance working at the toilet for a few hours. When we asked for a late checkout they said the hotel was fully booked which is very unfortunate given the issue we had. We had fruits and chocolates as an apology for the inconvenience - which was nice.
The room was big, quiet and clean. We would love to stay there again.
Anonymous traveller
Comment: 18 Aug 2026
Stayed in: Aug 2026
A very good option for a 4-star hotel in Bilbao right near old town. The room was spacious and very comfortable. Highlights include the enormous shower and his and her sinks in the bathroom.
The front desk staff was great. We were in town for the eclipse, and they provided great tips on where to go to see the event, and details about the local weather and what to expect. Checking in and out was smooth, once we figured out where to park; there is a single spot out front that is okay for hotel guests to park short-term in an otherwise restricted area.
There is a Michelin-star restaurant on the top floor where we dined on the second night. The service was excellent and the price fix menu was very good; I thought the starters were much better than the entrees though.
The only real disappointment was the breakfast buffet, which we paid for in advance. The selection was not great, especially with the fruit. The scrambled eggs were incredibly dry the first day, and only slightly better the next. You can special order a few items; I ordered the eggs Benedict on day two and it never came, so I just left instead of trying to order it again. Also, I tried to change the time of our dinner reservation on the second night due to the eclipse. The buffet manager said she made the change, but when we came back for dinner, our name was not even on the reservation list. Fortunately, we were able to be seated anyway.
Overall, very good stay but skip the buffet.
The front desk staff was great. We were in town for the eclipse, and they provided great tips on where to go to see the event, and details about the local weather and what to expect. Checking in and out was smooth, once we figured out where to park; there is a single spot out front that is okay for hotel guests to park short-term in an otherwise restricted area.
There is a Michelin-star restaurant on the top floor where we dined on the second night. The service was excellent and the price fix menu was very good; I thought the starters were much better than the entrees though.
The only real disappointment was the breakfast buffet, which we paid for in advance. The selection was not great, especially with the fruit. The scrambled eggs were incredibly dry the first day, and only slightly better the next. You can special order a few items; I ordered the eggs Benedict on day two and it never came, so I just left instead of trying to order it again. Also, I tried to change the time of our dinner reservation on the second night due to the eclipse. The buffet manager said she made the change, but when we came back for dinner, our name was not even on the reservation list. Fortunately, we were able to be seated anyway.
Overall, very good stay but skip the buffet.
Anonymous traveller
Comment: 13 Aug 2026
Stayed in: Aug 2026
Lovely room, great location. The swimming pool situation is a bit random - you have to book a 50 min slot in advance for a share of a tiny pool - and the spa attendants are very stroppy and unhelpful.
Excellent location
Calle Gran Via 4, Abando, Santutxu, 48001, Spain|1.42 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Radisson Collection Bilbao: FAQs
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