Hotel Sur
+ 73
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Pool
Fitness centre
Front desk 24 hour
More about Hotel Sur
Hotel Sur
Facing the beachfront, Hotel Sur offers 2-star accommodation in Cala Bona and has a seasonal outdoor swimming pool, fitness centre and shared lounge. Boasting a 24-hour front desk, this property also welcomes guests with a restaurant and a terrace.
Reviews from 
Couple
Comment: 4 Aug 2026
Stayed in: Jul 2026
Couples holiday
After coming to Mallorca for years previously, I have always wondered what it would be like to stay in the Hotel Sur as it was always busy when walking past.
Booked for end of July for a 5 day break with my partner and we were a bit sceptical with it being only 2 star, but we gave it a go.
I couldn't fault it, it definitely should be at least a 3 star, the food was lovely, we had B&B, breakfast was hot, I am coeliac so I was absolutely thrilled to see there was an actual Gluten Free ONLY toaster. The rooms were very clean, bathroom was spotless. There is also a lift, it's a bit on the small side however I personally don't like lifts anyway.
It is located in the middle of Cala Bona with plenty of bars and restaurants very close by.
The staff are so friendly and very accommodating.
Would definitely book again.
Booked for end of July for a 5 day break with my partner and we were a bit sceptical with it being only 2 star, but we gave it a go.
I couldn't fault it, it definitely should be at least a 3 star, the food was lovely, we had B&B, breakfast was hot, I am coeliac so I was absolutely thrilled to see there was an actual Gluten Free ONLY toaster. The rooms were very clean, bathroom was spotless. There is also a lift, it's a bit on the small side however I personally don't like lifts anyway.
It is located in the middle of Cala Bona with plenty of bars and restaurants very close by.
The staff are so friendly and very accommodating.
Would definitely book again.
Couple
Comment: 30 Jul 2026
Stayed in: Jul 2026
A cheap and cheerful little gem.
What a little gem of a hotel. It was our first visit to Cala Bona and we loved it. The hotel is a bit basic as it’s one of the original hotels and could do with a refresh but it’s very clean and met all our needs. Rooms are cleaned and towels changed every day except Sunday.
The staff are all lovely and friendly particularly Pedro and Joan who are so much fun. There’s brilliant entertainment every night and the food is fresh and wholesome. Mostly families and couples from northern England staying while we were there and we had the best fun as they are all so friendly and just chatted away to us which we loved being Irish. It’s worth noting these families have been coming for years which says a lot about the hotel. The food choices reflect the clientele from a great fry with proper sausages or continental for breakfast to Sunday roast with Yorkshires, lasagne and roast chicken all beautifully cooked. Plenty of salad and nice desserts and ice cream too. Toasties, burgers and pizzas are available in the bar cooked to order. There’s brilliant entertainment every night with a full selection of beers, spirits cocktails and soft drinks. All reasonably priced. Supermarket next door sells all your essentials including your shampoos and shower gels and sunscreen. The bar is open to the street and regularly had people dancing in the street as well as in the bar. Fun and friendliness is the vibe. The pool area is compact but we had no issues getting a sun lounger any day. You do need to provide your own pool towels which you can either bring from home or buy for a few quid in the local supermarket. Other restaurants are located in the nearby marina, Smithys and Janet and Johns are two we tried and were great and Cala Millor is only a 15 min stroll where there is a large beach, shops and restaurants. I would have no hesitation in recommending Hotel Sur and like a lot of the guests I met I will be returning.
The staff are all lovely and friendly particularly Pedro and Joan who are so much fun. There’s brilliant entertainment every night and the food is fresh and wholesome. Mostly families and couples from northern England staying while we were there and we had the best fun as they are all so friendly and just chatted away to us which we loved being Irish. It’s worth noting these families have been coming for years which says a lot about the hotel. The food choices reflect the clientele from a great fry with proper sausages or continental for breakfast to Sunday roast with Yorkshires, lasagne and roast chicken all beautifully cooked. Plenty of salad and nice desserts and ice cream too. Toasties, burgers and pizzas are available in the bar cooked to order. There’s brilliant entertainment every night with a full selection of beers, spirits cocktails and soft drinks. All reasonably priced. Supermarket next door sells all your essentials including your shampoos and shower gels and sunscreen. The bar is open to the street and regularly had people dancing in the street as well as in the bar. Fun and friendliness is the vibe. The pool area is compact but we had no issues getting a sun lounger any day. You do need to provide your own pool towels which you can either bring from home or buy for a few quid in the local supermarket. Other restaurants are located in the nearby marina, Smithys and Janet and Johns are two we tried and were great and Cala Millor is only a 15 min stroll where there is a large beach, shops and restaurants. I would have no hesitation in recommending Hotel Sur and like a lot of the guests I met I will be returning.
Family traveller
Comment: 22 Jul 2026
Stayed in: Jul 2026
Lovely
Staff – were all efficient, friendly and hard-working
Pool – Small but big enough. There were plenty of sunbeds available and an umbrella to every two sun loungers. The pool bar was small but refreshments and snacked were available by order and reasonable priced.
Rooms. The room and balcony was large and the room spotless. The room had a good sized fridge, great air-conditioning and a hairdryer. The cleaning service was faultless.
Reception and Lounge. Again the staffs could not do enough. The check-in was easy and efficient.
Front Bar. Large, spacious with good service and reasonable priced. Multi-screen sky sports and evening entertainment.
Location. Escellent. Opposite beach. A very sort walf from the harbour.
Pool – Small but big enough. There were plenty of sunbeds available and an umbrella to every two sun loungers. The pool bar was small but refreshments and snacked were available by order and reasonable priced.
Rooms. The room and balcony was large and the room spotless. The room had a good sized fridge, great air-conditioning and a hairdryer. The cleaning service was faultless.
Reception and Lounge. Again the staffs could not do enough. The check-in was easy and efficient.
Front Bar. Large, spacious with good service and reasonable priced. Multi-screen sky sports and evening entertainment.
Location. Escellent. Opposite beach. A very sort walf from the harbour.
Family traveller
Comment: 21 Jul 2026
Stayed in: Jul 2026
A lovely friendly clean hotel
Another fantastoc holiday hwre ar Hotel sur. Lovely family run accomidation. All the staff here are lovely and friendly. Greets you when you go though reception to entering the bar and when younleave they say goodnight. We will deffo be back to this hotel again. If you looking for room only to habing either lunch or breakdast here i say you shpuld come here. Entertainment evwry night. The rooms are kept clean and fresh every day exept sunday. Or if you dont want cleaners in there a sighn you can place on door. Cleaners are lobely polote staff knocks on door before entering and says who they are. They clean the room to profection. Come see for yourself.. rexeprion staff feiwndly and smilws at you the recwtion area clean and tidy. This also has a gym thiugh not used so cant comme t o. Thua but looks clean and good equipment highly recomebded thia hotel
Group traveller
Comment: 13 Jul 2026
Stayed in: Jul 2026
TERRIBLE
We chose full board and it turns out that the dinner schedule was adapted to foreigners when we are in SPAIN. They did not give us any flexibility to be able to modify anything, the schedule was from 7:00 PM to 8:30 PM what kind of joke is this??? They also did not tell us that drinks were not included with dinner, a disgrace.
On the other hand, the photos do not do justice to what the hotel is actually like.
The girls at the front desk were lovely and very kind, but we would not repeat the experience.
On the other hand, the photos do not do justice to what the hotel is actually like.
The girls at the front desk were lovely and very kind, but we would not repeat the experience.
Excellent location
Paseo Marítimo, 25, Cala Bona, 07559, Spain|0.16 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Hotel Sur: FAQs
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