BelleVue Aquarius
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about BelleVue Aquarius
BelleVue Aquarius
BelleVue Apartamentos Aquarius is located 100 metres from the port in Lanzarote’s Puerto del Carmen resort. The complex has an outdoor pool and apartments with a private terrace or balcony.
Comment: 21 Aug 2026
Stayed in: Aug 2026
I enjoyed myself , all depends on the person and there individual needs
Staff - all lovely , greated at reception on arrival and given everything we needed to know which was a big help , there was no limit for us for how many cocktails we could have in a day ( unlike some reviews say) when you sit down in the restaurant you almost instantly get asked if you would like a drink, and when you go back up for more food they clear your table pretty much instantly again.
Food - the food for me was nice , I am not picky and eat a lot of things so I didn’t have much problem with this, some food may of been undercooked or left out for too long, if I was to change anything they need more variety upon the dishes as there was meat in basically everything and if your vegan or veggie it isn’t a great choice other than salad and pudding.
Entertainment - big shout out to Claudio the entertainment man there, he was absolutely lovely and great at his job, putting together great pool side activities and karaoke at night times which were very funny
Location - absolutely great, the town itself has a 3-4 story shopping centre around a 10-15 min walk away which is nice and has shops like Zara, foot asalyum, river island, cafes and more
There is also a beach called playa chica which you eked to visit as it is amazing , loads fish swimming in the sea which you can clearly see and even better with goggles or snorkels , only downside is it is very busy, but worth it!!
Bugs - didn’t get bit once by a mosquito or see any cockroaches but they may of been because we were on the top floor and kept the drain plugs on the whole stay overnight , but we had friends who had 4-5 cockroaches who stayed on the bottom floor .
Gym - there’s a gym called powerhouse gym owned my Roberto who’s very nice and welcoming , the gym isn’t part of the hotel but it’s at the front entrance called powerhouse gym , very vintage gym and hot inside but cool
Hotel response
Comment: 23 Aug 2026
We are delighted to hear that you had such an enjoyable holiday and that you were happy with our reception, restaurant service and the variety of activities available. A special thank you for your kind words about Claudio — we will be very happy to share your comments with him.
We are also pleased that you enjoyed our location and discovered some of the great attractions and beaches nearby.
Thank you again for your positive review. We hope to welcome you and your girlfriend back to BV Aquarius in the future!
Kind regards,
The BV Aquarius Team
Comment: 6 Apr 2026
Stayed in: Aug 2025
ROBBED DURING OUR STAY – DO NOT GO!
My boyfriend and I stayed three nights at Hotel Bellevue, and during that time, our room was broken into and we were robbed. A laptop, a phone, and several personal belongings were stolen. We had our suitcases packed and nearly prepared for departure that day—but when we returned to the room, everything was completely torn apart. Our belongings were thrown all over the room, suitcases left open, exactly like in the photos I’m attaching. Im even posting a police record to believe.
And the response from the hotel? They told us there are no cameras. Supposedly there was security—but of course, they “didn’t see anything.” Right… so I guess a fairy came in and robbed us.
The condition of the hotel itself is unacceptable. The rooms are dirty, there are cockroaches literally everywhere, and the pool is broken. There are also stairs everywhere, so you have to carry heavy luggage up and down with no assistance. The hotel is open toward the harbor, right next to a nightclub, and there is absolutely no real control over who comes in and out. Anyone can just walk in.
To make things even more absurd? Even my raspberries disappeared from the fridge. Apparently, the thief was hungry too.
We strongly suspect it may have been the cleaning staff. I repeatedly told them I did not want housekeeping, yet they kept entering the room anyway. The cleaner saw exactly where my backpack and valuables were every single day, and we later found many reviews from other guests suggesting similar experiences.
I am writing this again so people are aware. Please, be cautious and do not stay here. It is not safe, and the hotel clearly does not take any responsibility for what happens to its guests.
Hotel response
Comment: 8 Apr 2026
Comment: 24 Aug 2026
Stayed in: Aug 2026
Mediocre at a push
Hotel response
Comment: 25 Aug 2026
Comment: 21 Aug 2026
Stayed in: Aug 2026
Not all bad, but there's a lot to improve
We spent a week here and came away with mixed feelings about the hotel. For the most part, the staff were pleasant when interacting with us. However, it was apparent that some members of staff simply couldn’t be bothered and seemed like they just wanted to collect their wage and go home. We all have days like that, but you shouldn’t make it obvious to guests.
We spent our Saturday night at the hotel thinking there would be some sort of entertainment, but unfortunately there was nothing on.
My wife and I ordered cocktails — a Piña Colada and a Sex on the Beach. The bartender poured additional spirits into both drinks, which we hadn’t asked for. Initially, I wasn’t sure whether he had poured vodka into the Piña Colada, as it should contain rum and the premixed cocktail already contained alcohol. After tasting it, it was clear vodka had been added.
When I went back to the bar and ordered another, I watched the bartender pour vodka into the Piña Colada again. I pointed out that it should contain rum rather than vodka, but he seemed confused, and I eventually had to point to the ingredients shown on the cocktail menu. He then put the drinks to the side and walked into the back, appearing unhappy, leaving another bartender to serve me.
Shortly afterwards, the same bartender — who had short black hair, wore a black shirt and seemed to work mainly in the evenings — walked around offering free food to other guests while completely bypassing my wife and me. Given what had just happened at the bar, this came across as deliberate. We didn’t react to it and simply carried on with our evening.
The amount of additional alcohol being poured into already premixed cocktails was also excessive and, in my opinion, unnecessary.
The food was a bit of a mixed bag. I’m the type of person who will usually eat whatever is put in front of me, but even I struggled at times to find something I wanted to eat.
One evening, there was what appeared to be rice pudding for dessert. When we went to try some, it looked like basmati rice sitting in a bath of milk with a vanilla pod in it. The rice appeared completely uncooked and was simply floating in the milk.
The pasta was also generally very plain and lacked flavour. Most evenings, we ended up heading into the Old Town to get something to eat instead. I’m not expecting gourmet food from an all-inclusive hotel, but I don’t think expecting food to have some flavour and be properly cooked is unreasonable. The black pudding was also sitting in garlic oil, which made it completely soggy and, for me, inedible.
The entertainer we saw also seemed to approach only certain guests about activities. Despite spending plenty of time around the pool, we were never approached or asked if we wanted to take part in anything.
There were positives. The hotel makes it clear that housekeeping isn't provided on certain days, but if you need fresh towels, reception will provide them. The reception staff were always helpful and pleasant. They quickly arranged a taxi for us to Rancho Texas, and whenever we had questions, they were happy to help.
Unfortunately, the hotel and rooms look tired, and the whole place could really do with some love and investment. I hope the staff who are doing a good job are recognised, while those who appear to have given up are either given the support they need or moved on.
We also had a few cockroaches in our room during the week and saw some around the pool area.
One thing I found interesting was that staff uniforms had BlueSea branding, while the hotel’s website shows O7 Hotels branding. This made me wonder whether the hotel is currently going through some sort of change in management or ownership.
If that is the case, I genuinely hope O7 Hotels invests in the Aquarius and brings it back to life, because the hotel does have potential. With investment, improvements to the food and entertainment, and more consistency from staff, it could be a great hotel again.
At the moment, though, it feels like a time capsule from the 2000s — the sort of hotel I probably would have been brought to as a kid and had an absolute ball in. There’s definitely something worth saving here; it just needs some much-needed attention.
Hotel response
Comment: 23 Aug 2026
We are pleased to hear that you found our reception team helpful and that you appreciated their assistance during your stay. We also value your recognition of the hotel’s potential and your positive comments about the service provided by some members of our team.
We have taken note of your comments regarding the bar service, food and entertainment. Our aim is always to provide a pleasant experience, and feedback such as yours helps us identify areas where we can continue to improve.
We also appreciate your understanding of our housekeeping schedule and the fact that fresh towels are available from reception when required.
Thank you once again for your visit and for highlighting both the positive aspects and areas for improvement.
Kind regards,
The BV Aquarius Team
Comment: 17 Aug 2026
Stayed in: Aug 2026
Don’t knock it, til you’ve tried it
Hotel response
Comment: 19 Aug 2026
o7 Bv Aquarius
Very good location
Teide, 6, Tías, 35510, Spain|3.9 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
