Barceló Emperatriz
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about Barceló Emperatriz
Barceló Emperatriz
Located in the heart of the Salamanca district, next to Paseo de la Castellana and Calle Serrano, this hotel is perfect for business and leisure trips.
Comment: 18 Jul 2026
Thank you Barcelò
In my opinion what could be improved - are just a couple of things:
- I could hear very distinctly how adjacent rooms doors were slamming when people were going in and out. Sound insulation is key, but I have never heard a conversation from other rooms and stuff like that.
- Bathrooms are the most suffering from water and other impact, sometimes ceiling paint was shedding, not critical, but could be improved.
- check-in, I have left the message during the booking process that we arrive at 9-10 o'clock in the morning and it would be great to get us accommodated around that hours. I understand it depends on hotel rooms availability factor and stuff cannot affect it much, but IF something could be improved- is that people flying for 4-5 hours could be accommodated around 12:00, not 14:00-15:00.
Apart from that our stay was wonderful, thank you once again!
Comment: 17 Jul 2026
Stay in the Barcelo hotel for business
Comment: 15 Jul 2026
Great stay in Madrid
Hotel response
Comment: 17 Jul 2026
Thank you for choosing our hotel.
We are delighted to hear your family enjoyed our prime location in the heart of Salamanca, known for its vibrant culture and accessibility to Madrid’s highlights. Our team takes pride in maintaining a sophisticated atmosphere and ensuring every guest feels valued throughout their stay.
Your recognition of our staff’s dedication means a great deal to us. Their commitment to personalized service is at the core of what we strive to offer. We’re also thrilled you appreciated the refined ambiance that complements our historic connection to Eugenia de Montijo’s legacy.
We would be delighted to welcome you back on another occasion.
All the best,
Comment: 14 Jul 2026
Amazing Hotel and Location
The breakfast was delicious, the bar was fantastic, and the location couldn’t have been more convenient for exploring the city. Every member of the team was warm, friendly, and genuinely helpful throughout my stay.
My only regret is that I wasn’t able to stay longer! I highly recommend this hotel, and if I’m lucky enough to return to Madrid, I won’t stay anywhere else.
Hotel response
Comment: 17 Jul 2026
We appreciate your thoughtful review.
We are delighted our team could make your arrival memorable with a thoughtful room upgrade. Our staff takes pride in creating special moments that elevate stays into unique experiences.
Your appreciation for the breakfast selection and bar offerings brings us joy. The Eugenie Bar’s city views pair perfectly with crafted cocktails, while Mutis Restaurant’s healthy gourmet options aim to energize mornings.
Being steps from Madrid’s cultural landmarks in Salamanca allows guests to immerse themselves in the city effortlessly. We are thrilled this convenience enhanced your exploration.
We hope you will return for another memorable stay.
Best wishes,
Equipo Barceló Emperatriz
Comment: 24 Jun 2026
Stayed in: Jun 2026
Not sure why, but we did have to ask 4 different times before any milk was left in our room, not a big issue I know but a little frustrating and not expected for a 5 star hotel
Room was very dark, however many lights were turned on
Excellent location
C. de López de Hoyos, 4, Salamanca, Madrid, 28006, Spain|2.41 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
€25/person

