Samran Residence
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
More about Samran Residence
Samran Residence
Convenient AmenitiesEnjoy complimentary wireless internet, a hair salon, and tour/ticket assistance at your fingertips. The front desk is available during limited hours for your convenience.Comfortable AccommodationsRelax in one of the 12 air-conditioned guestrooms with complimentary wireless internet access. Each room features a desk and daily housekeeping for a comfortable stay.Nearby AttractionsExplore the wonders of Krabi with Maharaj Food Market and Wat Kaew Korawaram just a short distance away. The hotel's prime location allows for easy access to various attractions and landmarks.With a stay at Samran Residence in Krabi (Downtown Krabi), you'll be in the heart of the action, minutes away from Krabi Town Weekend Night Market and other key spots. Book your stay now for a memorable experience.
MY
Comment: 26 May 2015
Stayed in: Jan 2015
good for family
Comment: 31 Mar 2014
Stayed in: Mar 2014
New owners?
AU
Comment: 18 Nov 2013
Stayed in: Dec 2012
Appalling experience being palmed off to other location after pre-booking months earlier!!
1. This place is extremely hard to find and the locals don't seem to know where the street was
2. If you get dropped off in the town centre (by the river), expect to have to hike up a hill past dodgy buildings and confusing signage - really annoying if you have heavy bags and you're tired/lost/feeling like crap
3. Don't expect the staff to understand ANY english
4. Worst of all was the service which was utter rudeness!!
When we FINALLY found the place and tried to check in, the girls behind the counter (who didn't seem to know what was going on) didn't take us to our rooms and told us to wait whilst sitting there smiling, even after we asked them what was going.
Then, with NO explanation, the owner rocks up on his bike and tells me (with my partner in-tow) to "hop on", with no explanations what so every as to WHY we were being asked to "hop on" the bike and leave the place we booked.
Firstly, I'm not hopping on a bike in a foreign country with a stranger and secondly with NO explanation as to why we couldn't stay in the place when there was CLEARLY vacancies! When we tried to ask the girls (again) behind the counter what happened to our booking, all they could do was smile! The guy on the bike was the same "come with me, come with me".
Turns out he was trying to palm us off to another residence around the corner instead. God knows why, we didn't receive any explanation. We figured he was trying to give his friend business or they had some deal going on but that is appalling behaviour. Then they had the nerve to try and charge us more!
Even thought I had a headache and we were exhausted, we were SO disgusted at the way we were treated that we found another place to stay for our couple of days there. I wish we could rate 0 on this place because that's what I would give it!
An utterly disgusting experience from this residence. They need to learn how to treat their customers better.
UK
Comment: 29 Mar 2012
Stayed in: Mar 2012
pretty good
Anyway, I think I will definitely visit there again, next time!
BR
Comment: 8 Mar 2009
Stayed in: Jan 2009
Very basic in a strange location
Location
127/13 Krabi Road, Krabi Town Municipality, Krabi, 81000, Thailand|0.83 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.