Boat House
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Front desk 24 hour
Internet access
More about Boat House
Boat House
Located within 10 km of University of Kent and 11 km of Canterbury West Train Station, Boat House offers rooms in Whitstable. The property is set 12 km from Canterbury East Train Station, 13 km from Canterbury Cathedral and 11 km from Westgate.
Reviews from 
Other
UK
Comment: 24 May 2022
Stayed in: Sep 2021
WONDERFUL HOTEL! GREAT BREAKFAST, NICE STAFF.
Loved the rooms and views.....we enjoyed the proximity to the sea wall and all the great oyster beds/shacks! Terrific location and close to town, but fr enough out to be quiet. Greta breakfast! The seacoast feel of the place is terrific and most enjoyable
Couple
Comment: 31 May 2025
Stayed in: May 2025
Very loud.
We stayed at the boat house and although the room was clean and as expected. The noise was far too loud from the other rooms, I would suggest if you want any sleep not to book this hotel room. Unfortunately you can hear every conversation from the rooms next door to you. I would not be going back if I want a restful night.
Couple
Comment: 28 Dec 2021
Stayed in: Dec 2021
Very disappointed
Although all the pictures on their website are amazing, these are of room 3 - we were allocated room 1 which basically is nothing like room 3! Small (tiny in fact) and not sea facing - we looked out onto another building 3 metres away in addition no allocated parking so it’s a 10 min walk from the hotels overflow car park (basically waste land) to the room
The only positive is the location right in the centre of Whitstable.
For the same price you can book the Premier Inn a mile away for 2 or even 3 nights, yes you need to drive in but the rooms there would be much better!
Will not be booking this again sadly.
The only positive is the location right in the centre of Whitstable.
For the same price you can book the Premier Inn a mile away for 2 or even 3 nights, yes you need to drive in but the rooms there would be much better!
Will not be booking this again sadly.
Family traveller
Comment: 3 Aug 2020
Stayed in: Jul 2020
Beautiful boathouse : staff let down experience
I originally booked three adults to stay through booking.com which after I made the booking the hotel emailed to say we had to cancel it as the room booked was for two adults and a child not three adults. I called them to explain I definitely put three adults in and did they have any other availability and the chap on the phone said the boathouse was available. This was more money but I had already told my parents we were staying in whitstable so I decided to go with it.
We stayed at the Boat House for a night which was a lovely apartment and we thoroughly enjoyed our overnight stay here. The boathouse doesn’t have parking but the reception let us park at the hotel which is a short walk from the location. When I checked in I was 15 minutes early for the check in time and the receptionist scolded me for asking for a Parking permit earlier than check in time.
As we are operating in covid arrangements and this was a present for my older parents, I was keen to make sure that meals were not too much hassle and booked dinner and breakfast at the hotel.
I specifically asked by email after booking that breakfast would be included as I didn’t remember that being discussed on the rebooking call and had email confirmation that we’d have three breakfasts. On the day we checked in and I asked where we should come for breakfast and was told oh no we aren’t doing breakfast. It was fine in the end as there is a lovely beach front cafe by the boathouse, but no alternative was offered and no attempt made to proactively tell me.
Dinner at the hotel was lovely but there was a similar confusion going on about whether the hotel was actually open for dinner or not.
I could have put the above down to a lack of clarity about covid arrangements but there was one incident when we went to pick up the car from the hotel. My Mum wanted to use the bathroom before we left and we Both went in to use it and unknowingly my mum walked past the small two person queue for the bar : the bar waitress knocked on the window and sternly scolded my mother assuming she was cutting the bar queue to go sit down. Given we were paying customers of the hotel and my mother is older this was unnecessary- she used the sanitizer spray and wasn’t given a chance to explain she was going to use the toilets.
So: I do appreciate that Covid is an unusual situation for everyone involved and it must be tough for all involved but I did leave my stay feeling like the staff didn’t really appreciate having customers and they weren’t ready yet to think about customer experience.
We stayed at the Boat House for a night which was a lovely apartment and we thoroughly enjoyed our overnight stay here. The boathouse doesn’t have parking but the reception let us park at the hotel which is a short walk from the location. When I checked in I was 15 minutes early for the check in time and the receptionist scolded me for asking for a Parking permit earlier than check in time.
As we are operating in covid arrangements and this was a present for my older parents, I was keen to make sure that meals were not too much hassle and booked dinner and breakfast at the hotel.
I specifically asked by email after booking that breakfast would be included as I didn’t remember that being discussed on the rebooking call and had email confirmation that we’d have three breakfasts. On the day we checked in and I asked where we should come for breakfast and was told oh no we aren’t doing breakfast. It was fine in the end as there is a lovely beach front cafe by the boathouse, but no alternative was offered and no attempt made to proactively tell me.
Dinner at the hotel was lovely but there was a similar confusion going on about whether the hotel was actually open for dinner or not.
I could have put the above down to a lack of clarity about covid arrangements but there was one incident when we went to pick up the car from the hotel. My Mum wanted to use the bathroom before we left and we Both went in to use it and unknowingly my mum walked past the small two person queue for the bar : the bar waitress knocked on the window and sternly scolded my mother assuming she was cutting the bar queue to go sit down. Given we were paying customers of the hotel and my mother is older this was unnecessary- she used the sanitizer spray and wasn’t given a chance to explain she was going to use the toilets.
So: I do appreciate that Covid is an unusual situation for everyone involved and it must be tough for all involved but I did leave my stay feeling like the staff didn’t really appreciate having customers and they weren’t ready yet to think about customer experience.
Family traveller
Comment: 21 Jul 2020
Stayed in: Jul 2020
The boathouse - beautiful
We decided to stay at the boathouse for our first anniversary and it was beautiful!
Decorated to a high standard, plenty of space and was very clean and tidy.
Location is also right on the beach front which was just perfect.
The boathouse is part of the hotel continental which is around 10 min walk away. The only down side is that there isn’t any allocated parking for the boathouse, only for the fisherman’s huts and the hotel itself. Other local car parks don’t offer long stay (not that we found anyway) so this was a bit of a pain. Especially on a busy sunny day.
But the nice lady at reception managed to secure us a space at the hotel free of charge! But this did mean we had a walk back with bags to the room.(Well my husband did!! Haha)
This wouldn’t be ideal in poor weather or if you couldn’t walk far or had a lot of baggage. But the room itself we couldn’t fault.
Decorated to a high standard, plenty of space and was very clean and tidy.
Location is also right on the beach front which was just perfect.
The boathouse is part of the hotel continental which is around 10 min walk away. The only down side is that there isn’t any allocated parking for the boathouse, only for the fisherman’s huts and the hotel itself. Other local car parks don’t offer long stay (not that we found anyway) so this was a bit of a pain. Especially on a busy sunny day.
But the nice lady at reception managed to secure us a space at the hotel free of charge! But this did mean we had a walk back with bags to the room.(Well my husband did!! Haha)
This wouldn’t be ideal in poor weather or if you couldn’t walk far or had a lot of baggage. But the room itself we couldn’t fault.
Location
Sea Wall, Whitstable, CT5 1BX, United Kingdom|0.07 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Boat House: FAQs
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