Splendid Resort
+ 88
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Splendid Resort
Splendid Resort
Set just steps away from the beach in the area of Zlatne Stijene, Splendid Resort offers self-catering accommodation and free WiFi access in public areas. The resort offers an outdoor pool, a restaurant, table tennis facilities and a supermarket.
Reviews from 
Anonymous traveller
Comment: 2 Jul 2026
Stayed in: Jun 2026
Great location by the sea. Nice pool area and good snorkling. We got a lovely spatious spartment with an amazing sea view. Friendly staff and good communications if you want to go to Pula. Would love to come back!
Family traveller
Comment: 8 Jun 2026
Stayed in: Jun 2026
Complete disaster!
This resort is a complete disaster!
Upon arrival, we were assigned to the Lydia building, room 263. We were greeted by a colony of ants in the room and three huge bugs on the sofa, wall, and wardrobe. Everything was dirty, moldy, and outdated. The sofa was broken, the apartment smelled strongly of dampness, and I used an entire bottle of perfume trying to mask the odor just so we could get through the first night.
My mother-in-law and I swept the ants out ourselves, but they were back the next morning. The reservation was for four people, yet the sofa bed had neither been unfolded nor prepared, so we had to do that ourselves as well. At least we found the bedding in the wardrobe—full of bugs.
I complained that the room did not match the photos we had booked and paid for. During the reservation process, I had clearly stated that we had two disabled guests. According to the staff, this information had not been passed on to them. After a lengthy discussion, they moved us to what they described as “a room of a category twice as high.” I should point out that when making the reservation, there was no option to choose a room category, nor was it mentioned anywhere that the resort had different room categories.
The second room, located in the Anida building, was decent, clean, free of bugs, and actually matched the photos. I travel frequently for both business and leisure and regularly stay in hotels rated three stars and above. I have never encountered anything like this anywhere in the world. It certainly does not meet the standards expected of a hotel of this category in Europe.
Sun loungers and umbrellas by the pool cost an additional €12. The only fortunate thing was that we had booked just two nights because we were only passing through.
I consider this a form of deception because guests pay expecting to receive the rooms shown in the photos (which are exclusively from the yellow building), only to be placed, as we were, in one of the old, run-down buildings that are nowhere near the standard of the main building to which we were moved after complaining.
As part of this reservation, my personal data was also compromised due to the cybersecurity breach involving the Phobs platform. I will be discussing the potential consequences with my team and will then consider what legal action may be appropriate.
I do not know on what basis they decide who is accommodated in the main building and who is placed in the secondary buildings, but this should be clearly disclosed. The secondary buildings do not meet even the minimum standards expected of a one-star hotel, let alone a three-star property.
Upon arrival, we were assigned to the Lydia building, room 263. We were greeted by a colony of ants in the room and three huge bugs on the sofa, wall, and wardrobe. Everything was dirty, moldy, and outdated. The sofa was broken, the apartment smelled strongly of dampness, and I used an entire bottle of perfume trying to mask the odor just so we could get through the first night.
My mother-in-law and I swept the ants out ourselves, but they were back the next morning. The reservation was for four people, yet the sofa bed had neither been unfolded nor prepared, so we had to do that ourselves as well. At least we found the bedding in the wardrobe—full of bugs.
I complained that the room did not match the photos we had booked and paid for. During the reservation process, I had clearly stated that we had two disabled guests. According to the staff, this information had not been passed on to them. After a lengthy discussion, they moved us to what they described as “a room of a category twice as high.” I should point out that when making the reservation, there was no option to choose a room category, nor was it mentioned anywhere that the resort had different room categories.
The second room, located in the Anida building, was decent, clean, free of bugs, and actually matched the photos. I travel frequently for both business and leisure and regularly stay in hotels rated three stars and above. I have never encountered anything like this anywhere in the world. It certainly does not meet the standards expected of a hotel of this category in Europe.
Sun loungers and umbrellas by the pool cost an additional €12. The only fortunate thing was that we had booked just two nights because we were only passing through.
I consider this a form of deception because guests pay expecting to receive the rooms shown in the photos (which are exclusively from the yellow building), only to be placed, as we were, in one of the old, run-down buildings that are nowhere near the standard of the main building to which we were moved after complaining.
As part of this reservation, my personal data was also compromised due to the cybersecurity breach involving the Phobs platform. I will be discussing the potential consequences with my team and will then consider what legal action may be appropriate.
I do not know on what basis they decide who is accommodated in the main building and who is placed in the secondary buildings, but this should be clearly disclosed. The secondary buildings do not meet even the minimum standards expected of a one-star hotel, let alone a three-star property.
Anonymous traveller
Comment: 12 Sep 2025
Stayed in: Aug 2025
The resort is on the sea in a very quiet place
The rooms are big enough and comfortable
The kitchen and bathroom have everything is needed excluding body wash and shampoo
The reception is at the very entrance where the barrier is but they let you in with the car even if you didn’t check in so you might miss it and wonder around to look for it, so if you are tired from travelling might not be a great experience.
The room had the toilet sit broken, the bidet tap spraying water everywhere and the bin under the sink in the kitchen broken too, I told the reception about it and in a couple of hours was sorted, staff is very nice and quick at taking action. The only thing that was not usable was the safe as the instructions did not correspond to the safe characteristics.
The pool which by my understanding was included you need to pay for the lay downs so is a price to consider if you want to use it, plus they let children in with big inflatables so is not the best experience if you happen to go when there is more than one child around.
Overall a nice experience, the view is amazing and the place very quiet, not far from Pola city by car is 10 minutes
The rooms are big enough and comfortable
The kitchen and bathroom have everything is needed excluding body wash and shampoo
The reception is at the very entrance where the barrier is but they let you in with the car even if you didn’t check in so you might miss it and wonder around to look for it, so if you are tired from travelling might not be a great experience.
The room had the toilet sit broken, the bidet tap spraying water everywhere and the bin under the sink in the kitchen broken too, I told the reception about it and in a couple of hours was sorted, staff is very nice and quick at taking action. The only thing that was not usable was the safe as the instructions did not correspond to the safe characteristics.
The pool which by my understanding was included you need to pay for the lay downs so is a price to consider if you want to use it, plus they let children in with big inflatables so is not the best experience if you happen to go when there is more than one child around.
Overall a nice experience, the view is amazing and the place very quiet, not far from Pola city by car is 10 minutes
Anonymous traveller
Comment: 23 Aug 2025
Stayed in: Aug 2025
Horrible, poorly maintained, scary.
Dirty apartment, no microwave, horrible pillows. A lot of spiders inside the apartment.
Common áreas very dirty with a lot of trash and crystal bottles.
Not recommended.
Dirty apartment, no microwave, horrible pillows. A lot of spiders inside the apartment.
Common áreas very dirty with a lot of trash and crystal bottles.
Not recommended.
Family traveller
Comment: 1 Aug 2025
Stayed in: Jul 2025
Very bad
This hotel does not match the online description. It's unchanged, old and worn. The pool is not clean, the facilities as described on various booking pages are wrong, the staff and service are poor. Acid and very little helpful. I never go back here, but the city and beaches are very good, just don't stay at this resort.
Hotel response
Comment: 23 Sep 2025
Dear Guest,
Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. Your comments regarding the team and facilities are taken very seriously, and we will review them carefully to ensure improvements are made.
We are glad to hear that you enjoyed the city and beaches, and we regret that your experience at our resort detracted from your visit.
Warm regards,
Splendid Resort Team
Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. Your comments regarding the team and facilities are taken very seriously, and we will review them carefully to ensure improvements are made.
We are glad to hear that you enjoyed the city and beaches, and we regret that your experience at our resort detracted from your visit.
Warm regards,
Splendid Resort Team
Location
Verudela 6/b, Pula, 52100, Croatia|2.54 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast times
08:00 - 10:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool #1 is closed from Sun 20 Sept 2026 until Fri 30 Apr 2027 Please note that your credit card will be charged in EUR (Croatian currency). Your bank hereinafter converts this amount to the currency of your domestic account. Due to your bank's exchange rate this may result in a slightly different (higher) total charge than the amount stated in EUR on the hotel invoice. Please note that the credit card used for a non-refundable booking needs to be presented upon check in. The Hotel will check the validity of the credit card. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a valid credit card. Your reservation will be cancelled if you fail to provide a valid credit card within 24 hours. Clean bedding (every 7 days) and towels (every 3 days) are included in price. Please note that pets can be accommodated at an additional price of 12 EUR per pet per day.
This hotel accepts the following payment methods:
Cash
Splendid Resort: FAQs
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