Best Windows
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
More about Best Windows
Best Windows
Small and intimate, Best Windows offers exclusive suites set in Venice's 15-century Clock Tower, on St. Mark's Square. The Rialto Bridge is just a 10-minute walk away. Best Windows has large suites with LCD TV and en suite bathroom.
Comment: 15 Jul 2025
Stayed in: Apr 2025
A short and very pleasant stay in Venice
Well maintained huge room on the first floor looking out at St Marco’s Basilica. We were in the thick of things. Stayed 3 nights and enjoyed evenings sitting listening to the music wafting from the restraints around the square. I can’t think of a better place to stay in Venice. The name does not lie! I would go back in a heartbeat.
Comment: 15 Feb 2026
Stayed in: Feb 2026
No refund
Comment: 18 Jan 2026
Stayed in: Jan 2026
Find another place to stay .
On the evening we checked in, the room temperature was set to 21°C, which was uncomfortably cold. We immediately went to reception and were told that the hotel uses a central system that allows staff to adjust room temperatures remotely. We were assured the issue would be fixed, so we returned to the room and went out, assuming the matter was resolved.
When we came back a few hours later, the temperature was still unchanged. We then called the emergency number left on the door and were again told the issue would be taken care of. By the next morning, the temperature had only increased to 22°C, which was still not comfortable.
We returned to reception the following morning and raised the issue again. Two staff members were sent to the room, but they only looked at the air conditioning unit, did not speak English, and clearly did not know why they were there. Nothing was adjusted, and the problem continued.
It took four visits to reception and multiple phone calls within less than 24 hours before the room temperature was finally brought to a comfortable level.
What made the situation worse was the attitude of one staff member, Paolo, who made dismissive and inappropriate comments, stating that the temperature was “comfortable for everyone” and implying that we should not complain given the price paid and the view. This was unprofessional and unnecessary.
A simple issue took far too long to resolve and caused unnecessary discomfort during our first night. While the location is great, the lack of effective support and the way the situation was handled left us very disappointed.
Comment: 22 Sep 2025
Stayed in: Sep 2025
View of San Marco
Unfortunately 3 floors walk (no elevators) not convenient for anyone with knee problems
Also our room had the view of a building in a small alley
Comment: 24 Jan 2025
Stayed in: Jan 2025
Windows to the square
Excellent location
Piazza San Marco 144, San Marco, Venice, 30124, Italy|0.03 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.