Ibis Vilnius Centre
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about Ibis Vilnius Centre
Ibis Vilnius Centre
Hotel ibis Vilnius Centre is situated in Vilnius, a 10-minute walk from Gediminas' Tower. The hotel offers guests a shared lounge area and an on-site restaurant. Free WiFi is featured throughout the property.
Comment: 30 Aug 2026
Stayed in: Aug 2026
Very good
Hotel response
Comment: 1 Sep 2026
Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed your stay and found our hotel modern and clean. We are very happy that our team made a positive impression, and that our location suited your needs. We appreciate you trying us out and hope to welcome you back for another successful stay in the future!
Best regards,
Ibis Vilnius Centre
Comment: 6 Jul 2026
Stayed in: Jun 2026
Comment: 10 Jun 2026
Stayed in: May 2026
A rather creative interpretation of "hospitality" (and a lesson in how to un-welcome a guest)
I had booked a standard flexible rate under the impression, silly me, that a "pay on arrival" booking guaranteed by a card meant my room would actually be there when I arrived. Apparently, the team here has a more vibrant, free form interpretation of Accor’s global policies, which is particularly fascinating given my status as a Gold loyalty member.
While in a taxi directly from the airport, a cheeky automated email arrived to inform me that my booking had been summarily binned at noon. My subsequent attempts to call the hotel to clarify were met with the comforting sound of repeatedly failing phone lines.
Upon arrival, the front desk team explained with breathtaking nonchalance that they had attempted to charge or pre authorise my guarantee card prior to my arrival. Because it was a digital wallet card used for booking formalities (with the intention of paying in full at the desk, as permitted by the rate), they perhaps decided my guaranteed reservation had magically transformed into a non guaranteed one, expiring exactly at midday.
The peak comedy of the situation arrived when they effortlessly rebooked us on the spot, proving that room availability was never the actual issue. Instead of the apology one might expect for causing a travelling couple a minor cardiovascular event en route from the airport, I was casually reassured that they "do this from time to time."
If you enjoy the thrill of reservation roulette and a uniquely unapologetic approach to customer service, you will love it here. If you prefer an establishment that actually reflects the excellent standards and basic manners found throughout the rest of the Accor network, you might want to look elsewhere.
Hotel response
Comment: 9 Jul 2026
Thank you for sharing your feedback.
We understand that receiving a cancellation notification while travelling to the hotel was frustrating. However, as stated in the reservation conditions accepted at the time of booking, the flexible rate still requires a valid guarantee card. While payment may be made upon arrival, the hotel reserves the right to verify the card prior to arrival in order to guarantee the reservation.
When a guarantee card cannot be successfully verified or authorized, the reservation is considered non-guaranteed and may be cancelled in accordance with the booking conditions. This procedure applies regardless of loyalty status and is particularly important during periods of high occupancy.
We are pleased that accommodation was still available upon your arrival and that we were able to provide you with a room. The reservation was handled in line with the applicable rate conditions and established hotel procedures.
Kind regards,
Best regards,
Ibis Vilnius Centre
Comment: 7 Jun 2026
Stayed in: Jun 2026
The staff were friendly and welcoming, always happy to help. Breakfast was good, with enough variety to start the day right.
The location is a big plus — the Old Town is just a short walk away, which made it easy to explore the city.
I also liked that the bar is open 24 hours, so it’s always possible to grab a drink or coffee whenever you need one. The business lunch was tasty and reasonably priced as well.
Comment: 14 Sep 2026
Stayed in: Aug 2026
Very good location
Rinktinės g. 18, Vilnius, 9322, Lithuania|1.5 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.

