Nixe Palace
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about Nixe Palace
Nixe Palace
The luxury Nixe Palace is situated next to Cala Major Beach and the Marivent Palace. It offers an outdoor pool, a free spa and air-conditioned rooms with free WiFi access. Rooms at the Nixe Palace are modern, newly renovated in 2024.
Reviews from 
Couple
Comment: 1 Jul 2026
Stayed in: Jul 2026
Stunning hotel with stunning outlook
Lovely hotel on a stunning beach. Staff are lovely and very helpful and the food is high quality. Beds are very comfortable and i recommend a sea view room if you can. I am already looking to rebook for august.
Hotel response
Comment: 2 Jul 2026
Dear Guest,
Thank you sincerely for choosing Nixe Palace Hotel for your stay in Mallorca and for taking the time to write such a wonderful review.
We are especially touched to know that you are already planning your return in August. There is no greater compliment than welcoming guests who choose to come back, and we feel incredibly fortunate to have earned your trust.
When the time comes, please do not hesitate to contact us directly to arrange your reservation. It will be our genuine pleasure to assist you personally and to ensure that your next stay is even more memorable than the last.
Thank you once again for your generous words and for allowing us to be part of your holiday. We cannot wait to welcome you back to your home by the Mediterranean and create many more special memories together.
With our warmest regards,
Guest Service Team Nixe Palace
Thank you sincerely for choosing Nixe Palace Hotel for your stay in Mallorca and for taking the time to write such a wonderful review.
We are especially touched to know that you are already planning your return in August. There is no greater compliment than welcoming guests who choose to come back, and we feel incredibly fortunate to have earned your trust.
When the time comes, please do not hesitate to contact us directly to arrange your reservation. It will be our genuine pleasure to assist you personally and to ensure that your next stay is even more memorable than the last.
Thank you once again for your generous words and for allowing us to be part of your holiday. We cannot wait to welcome you back to your home by the Mediterranean and create many more special memories together.
With our warmest regards,
Guest Service Team Nixe Palace
Couple
Comment: 28 Jun 2026
Stayed in: Jun 2026
Disappointing visit.
We are astonished that this hotel has 5 stars. It is located in the middle of a run down town with very little to offer. There wasn’t too much of an atmosphere to the hotel. The staff seemed to show little interest in some of the issues that went on. The rooms were nothing special and seemed like a Premier Inn in size and very expensive. We didn’t believe they were value for money. On the whole, we felt the cleanliness was dealt with round the pool when people were out there. It would seem more sense to have it cleaned the night before. One morning there was vomit around the pool and cigarette butts all over the floor. The noise level was unbearable on a couple of days when a large group descended for a wedding. They crammed the very small pool and were drinking and smoking giving no consideration to others. Management were informed but the bar staff seemed to show little interest. The sun beds around the pool were extremely crammed in which was not acceptable in my view. Smoking was taking place all round the outside spaces of the hotel which I think should be flagged up. The access to the beach was not fully explained before our arrival and was 49 steps down and 49 back. All it mentioned was that access was an issue with no more explanation. The breakfast was very disappointing with warm milk and juices. Some of the staff seemed totally disinterested with the problems and some food was served cold.
Hotel response
Comment: 11 Jul 2026
Dear Guest,
First and foremost, we would like to sincerely thank you for choosing Nixe Palace Hotel for your stay and for taking the time to share your feedback. We truly value all guest reviews, as they help us continuously enhance the experience we strive to provide.
We are sorry to learn that certain aspects of your stay did not fully meet your expectations.
Regarding the increased activity around the pool during your visit, we would like to clarify that your stay unfortunately coincided with a small group of guests who had booked independently online and were attending a wedding celebration held outside the hotel. This was an exceptional circumstance and not representative of the peaceful atmosphere that our guests normally enjoy. Our General Manager, together with other members of the management team, repeatedly reminded the group to respect the comfort of other guests, and our staff did everything within their power to manage the situation as best as possible. In addition, the cleaning of the outside areas was carried out several times during the group's visit, in line with our regular schedule. We sincerely regret that, despite these efforts, your experience was affected by these circumstances.
Concerning access to the beach, we would like to clarify that the 42 steps are located outside the hotel and form part of the public access to the beach. Nixe Palace Hotel enjoys a unique beachfront location in Cala Major, one of the hotel's most appreciated features. Our in-house guests have access to the beach from the second floor inside the hotel. This information is explained at check-in and is also clearly signposted in the elevator. In addition, for guests who prefer to avoid stairs, we offer an alternative step-free route through the spa area.
We were particularly surprised by your comments regarding breakfast, as our team continuously supervises the buffet throughout the service to ensure both the quality and the correct temperature of all food and beverages, including milk and juices. While isolated incidents can occasionally occur, they certainly do not reflect our usual standards. Nevertheless, we have shared your observations with the relevant department for further review.
We were equally disappointed to read your comments regarding our staff. Providing attentive, professional and personalized service is one of our core values, and the positive feedback we receive from the vast majority of our guests reflects this commitment. While we respect your perception, we do not believe it accurately represents the dedication of our team. Nonetheless, we have shared your comments internally as part of our ongoing commitment to continuous improvement.
Once again, thank you for sharing your experience. We genuinely regret that your stay did not fully reflect the level of service and hospitality for which Nixe Palace Hotel is known, and we hope to have the opportunity to welcome you back in the future and provide you with the experience that so many of our guests value and enjoy.
Kind regards,
Guest Service & Concierge Nixe Palace
First and foremost, we would like to sincerely thank you for choosing Nixe Palace Hotel for your stay and for taking the time to share your feedback. We truly value all guest reviews, as they help us continuously enhance the experience we strive to provide.
We are sorry to learn that certain aspects of your stay did not fully meet your expectations.
Regarding the increased activity around the pool during your visit, we would like to clarify that your stay unfortunately coincided with a small group of guests who had booked independently online and were attending a wedding celebration held outside the hotel. This was an exceptional circumstance and not representative of the peaceful atmosphere that our guests normally enjoy. Our General Manager, together with other members of the management team, repeatedly reminded the group to respect the comfort of other guests, and our staff did everything within their power to manage the situation as best as possible. In addition, the cleaning of the outside areas was carried out several times during the group's visit, in line with our regular schedule. We sincerely regret that, despite these efforts, your experience was affected by these circumstances.
Concerning access to the beach, we would like to clarify that the 42 steps are located outside the hotel and form part of the public access to the beach. Nixe Palace Hotel enjoys a unique beachfront location in Cala Major, one of the hotel's most appreciated features. Our in-house guests have access to the beach from the second floor inside the hotel. This information is explained at check-in and is also clearly signposted in the elevator. In addition, for guests who prefer to avoid stairs, we offer an alternative step-free route through the spa area.
We were particularly surprised by your comments regarding breakfast, as our team continuously supervises the buffet throughout the service to ensure both the quality and the correct temperature of all food and beverages, including milk and juices. While isolated incidents can occasionally occur, they certainly do not reflect our usual standards. Nevertheless, we have shared your observations with the relevant department for further review.
We were equally disappointed to read your comments regarding our staff. Providing attentive, professional and personalized service is one of our core values, and the positive feedback we receive from the vast majority of our guests reflects this commitment. While we respect your perception, we do not believe it accurately represents the dedication of our team. Nonetheless, we have shared your comments internally as part of our ongoing commitment to continuous improvement.
Once again, thank you for sharing your experience. We genuinely regret that your stay did not fully reflect the level of service and hospitality for which Nixe Palace Hotel is known, and we hope to have the opportunity to welcome you back in the future and provide you with the experience that so many of our guests value and enjoy.
Kind regards,
Guest Service & Concierge Nixe Palace
Family traveller
Comment: 5 Jun 2026
Stayed in: May 2026
very nice hotel with excellent customer service
We regularly stay at Nixe Palace, and this time it was brilliant as always.
In this review I’d like to mention the help I received with a lost item.
I had a delayed parcel that arrived at the hotel after we had left. I thought it would be a nightmare to organise forwarding it to England, but it was surprisingly straightforward and easy using the system the hotel works with - Forgate by Asven. (I entered my address online, paid the postage and service fee, and UPS collected the parcel directly from the hotel).
Although there were some custom-related delays along the way, Forgate dealt with everything promptly and efficiently.
As a result the parcel arrived fairly quickly and without any issues. Excellent service throughout.
In this review I’d like to mention the help I received with a lost item.
I had a delayed parcel that arrived at the hotel after we had left. I thought it would be a nightmare to organise forwarding it to England, but it was surprisingly straightforward and easy using the system the hotel works with - Forgate by Asven. (I entered my address online, paid the postage and service fee, and UPS collected the parcel directly from the hotel).
Although there were some custom-related delays along the way, Forgate dealt with everything promptly and efficiently.
As a result the parcel arrived fairly quickly and without any issues. Excellent service throughout.
Hotel response
Comment: 5 Jun 2026
Dear Guest,
Thank you very much for your continued trust in Nixe Palace and for sharing such a wonderful review.
We are delighted to know that your stay was brilliant, as always, and that you continue to enjoy our hotel and customer service.
We are especially pleased to hear that the process of recovering and forwarding your delayed parcel was smooth and straightforward. Our goal is always to make things as easy as possible for our guests, even after their departure, and it is gratifying to know that the service provided through Forgate by Asven met your expectations and helped resolve the situation efficiently.
Your kind words regarding the support you received and the successful delivery of your parcel mean a great deal to us. We will be happy to share your comments with the teams involved.
Thank you once again for choosing Nixe Palace. We look forward to welcoming you back for another memorable stay in the near future.
Warm regards,
Guest Service Team Nixe Palace
Thank you very much for your continued trust in Nixe Palace and for sharing such a wonderful review.
We are delighted to know that your stay was brilliant, as always, and that you continue to enjoy our hotel and customer service.
We are especially pleased to hear that the process of recovering and forwarding your delayed parcel was smooth and straightforward. Our goal is always to make things as easy as possible for our guests, even after their departure, and it is gratifying to know that the service provided through Forgate by Asven met your expectations and helped resolve the situation efficiently.
Your kind words regarding the support you received and the successful delivery of your parcel mean a great deal to us. We will be happy to share your comments with the teams involved.
Thank you once again for choosing Nixe Palace. We look forward to welcoming you back for another memorable stay in the near future.
Warm regards,
Guest Service Team Nixe Palace
Group traveller
Comment: 27 May 2026
Stayed in: May 2026
A lovely place which had a good choice of bars and food
We had a brilliant time here. We stayed for three night and the hotel was beautiful. The location is itself wasn’t in a lively area which could be good for those who want a relaxing holiday. For those who want more entertainment it’s about 15 mins away from most good places and Ubers were cheap.
We paid for breakfast which worked out cheaper to buy for all days and the choice of food was delicious.
The pool is small but was perfect for us who just needed an occasional dip when the weather was too hot.
Great sunlounfers and free beach towels to use. Good choice of bars and restaurants to visit too. Would go again
We paid for breakfast which worked out cheaper to buy for all days and the choice of food was delicious.
The pool is small but was perfect for us who just needed an occasional dip when the weather was too hot.
Great sunlounfers and free beach towels to use. Good choice of bars and restaurants to visit too. Would go again
Hotel response
Comment: 28 May 2026
Dear Guests,
Thank you very much for sharing your experience and for your lovely recommendation. We are delighted to know you enjoyed your stay, our breakfast selection, and the relaxing atmosphere of the hotel.
It is also wonderful to hear that you appreciated the pool area, the beach amenities, and the nearby dining options. Your kind comments mean a lot to us, and we would be very happy to welcome you back again in the future.
Kind regards,
Guest Service Nixe Palace
Thank you very much for sharing your experience and for your lovely recommendation. We are delighted to know you enjoyed your stay, our breakfast selection, and the relaxing atmosphere of the hotel.
It is also wonderful to hear that you appreciated the pool area, the beach amenities, and the nearby dining options. Your kind comments mean a lot to us, and we would be very happy to welcome you back again in the future.
Kind regards,
Guest Service Nixe Palace
Couple
UK
Comment: 7 May 2026
Stayed in: Apr 2026
Not Enough Words
We had eaten lunch here a few years ago and loved the location and the food and the staff. It was therefore a ‘no brainer’ to come back to stay. Well we were not disappointed!
We were delayed a day for arrival due to a fatality on the road in U.K. to the airport. We managed to rebook for the following day from Bristol as Exeter had no flights until 3 days later. We spoke to reception to let them know and were so impressed when we arrived to find the woman we had spoken to the day before was on reception and she immediately remembered our name. The bell boy who helped with our bags was excellent, insisting that he explain everything in the room to us. So after a traumatic start the day before we had a truly impressive welcome.
We chose a street view room which was really comfortable with a pod coffee machine with water provided. The TV has all main U.K. TV channels, the WIFI is very good. The only negative in our room was that we had two single beds put together but one was on wheels which drove my husband mad as he had to find things to wedge under the wheels to stop it moving.
We always travel with ear plugs so had no issue with street noise at night but accept we were early/ pre season.
The hotel is situated right on the beach with its own access. The bar/ terrace area is lovely with a fabulous view over the bay. The pool area is great too with plenty of loungers for when we were here in April.
For breakfast there is a wide choice from the buffet as well as a table service menu for freshly cooked breakfast.
The lounge/ bar area is really comfortable and most evenings a live pianist.
Every member of staff we met were delightful, charming, professional and always cheerful.
We have travelled extensively world wide and have been telling everyone we know that this is probably the most comfortable hotel we have stayed in. Despite the moving bed we still believe this merits top marks.
Some reviewers have been negative about the area but to us it is fine. Its like many Spanish coastal areas, it clearly focusses on tourists but there is a bus stop across the road to take you into town, but we were visiting friends do didn’t use it. Plentiful places to eat if you want a change from the hotel and small supermarket a few doors down.
Hotel booked us an early morning taxi to the airport and it was already waiting for us 5 minutes before the booked time. Again we were impressed.
Would definitely come back, can’t think of a reason not to.
We were delayed a day for arrival due to a fatality on the road in U.K. to the airport. We managed to rebook for the following day from Bristol as Exeter had no flights until 3 days later. We spoke to reception to let them know and were so impressed when we arrived to find the woman we had spoken to the day before was on reception and she immediately remembered our name. The bell boy who helped with our bags was excellent, insisting that he explain everything in the room to us. So after a traumatic start the day before we had a truly impressive welcome.
We chose a street view room which was really comfortable with a pod coffee machine with water provided. The TV has all main U.K. TV channels, the WIFI is very good. The only negative in our room was that we had two single beds put together but one was on wheels which drove my husband mad as he had to find things to wedge under the wheels to stop it moving.
We always travel with ear plugs so had no issue with street noise at night but accept we were early/ pre season.
The hotel is situated right on the beach with its own access. The bar/ terrace area is lovely with a fabulous view over the bay. The pool area is great too with plenty of loungers for when we were here in April.
For breakfast there is a wide choice from the buffet as well as a table service menu for freshly cooked breakfast.
The lounge/ bar area is really comfortable and most evenings a live pianist.
Every member of staff we met were delightful, charming, professional and always cheerful.
We have travelled extensively world wide and have been telling everyone we know that this is probably the most comfortable hotel we have stayed in. Despite the moving bed we still believe this merits top marks.
Some reviewers have been negative about the area but to us it is fine. Its like many Spanish coastal areas, it clearly focusses on tourists but there is a bus stop across the road to take you into town, but we were visiting friends do didn’t use it. Plentiful places to eat if you want a change from the hotel and small supermarket a few doors down.
Hotel booked us an early morning taxi to the airport and it was already waiting for us 5 minutes before the booked time. Again we were impressed.
Would definitely come back, can’t think of a reason not to.
Hotel response
Comment: 8 May 2026
Dear Guest,
We truly do not have enough words to thank you for choosing Hotel Nixe Palace for your stay in Mallorca and, above all, for taking the time to share such a beautiful and heartfelt review with us.
Reading your kind words has brought immense joy to our entire team. Knowing that your experience was so special and that you felt welcomed, cared for, and embraced by the warmth and essence of our hotel means more to us than we can express.
For us, hospitality is so much more than simply offering a place to stay. Our greatest wish is for every guest to feel at home, surrounded by comfort, thoughtful details, genuine care, and unforgettable moments by the sea. To know that we were able to become part of such cherished memories is truly the most rewarding feeling for all of us.
Your lovely comments about our team fill us with pride and happiness. Every smile, every gesture, and every small detail is shared with genuine passion and affection, and messages like yours inspire us every single day to continue creating meaningful and memorable experiences for our guests.
We are sincerely grateful not only for your trust, but also for the time and kindness you have dedicated to sharing your experience. Please know that we deeply value every comment and observation, as they help us continue learning, improving, and growing day after day.
It has been an absolute privilege to welcome you to Hotel Nixe Palace, and we truly hope to have the pleasure of welcoming you back very soon for many more magical and unforgettable moments by the Mediterranean.
With all our gratitude, warmest regards, and heartfelt thanks,
Guest Service Team Nixe Palace Hotel
We truly do not have enough words to thank you for choosing Hotel Nixe Palace for your stay in Mallorca and, above all, for taking the time to share such a beautiful and heartfelt review with us.
Reading your kind words has brought immense joy to our entire team. Knowing that your experience was so special and that you felt welcomed, cared for, and embraced by the warmth and essence of our hotel means more to us than we can express.
For us, hospitality is so much more than simply offering a place to stay. Our greatest wish is for every guest to feel at home, surrounded by comfort, thoughtful details, genuine care, and unforgettable moments by the sea. To know that we were able to become part of such cherished memories is truly the most rewarding feeling for all of us.
Your lovely comments about our team fill us with pride and happiness. Every smile, every gesture, and every small detail is shared with genuine passion and affection, and messages like yours inspire us every single day to continue creating meaningful and memorable experiences for our guests.
We are sincerely grateful not only for your trust, but also for the time and kindness you have dedicated to sharing your experience. Please know that we deeply value every comment and observation, as they help us continue learning, improving, and growing day after day.
It has been an absolute privilege to welcome you to Hotel Nixe Palace, and we truly hope to have the pleasure of welcoming you back very soon for many more magical and unforgettable moments by the Mediterranean.
With all our gratitude, warmest regards, and heartfelt thanks,
Guest Service Team Nixe Palace Hotel
Very good location
Avenida Joan Miro, 269, Cala Major, Palma, 07015, Spain|4.34 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
1 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
€26/person
Breakfast times
07:00 - 10:30 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Nixe Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Please note children under 14 years of age are not allowed to access the spa. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note, when booking more than 6 rooms, different policies and additional charges may apply.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Cash
Nixe Palace: FAQs
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