Sunprime Waterfront
+ 71
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Fast facts
Check in from: | 13:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Children | Children are not allowed at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Sunprime Waterfront
Sunprime Waterfront
Located opposite Cala Estancia Bay, Sunprime Waterfront Adults Only hotel features an outdoor pool with sun terrace. There is also a snack bar and a restaurant. Free Wi-Fi is available throughout.
Reviews from 
Family traveller
Comment: 23 May 2026
Stayed in: May 2026
Good hotel
We had a wonderful holiday at this hotel. Super friendly staff, plus a Danish and Swedish receptionist who is super service minded and will help in all ways.
Entertainment almost every night.
Good drinks and great breakfast. We had purchased all inclusive, but thought that lunch and dinner was not as good. The food was not wrong, but it was not so interesting.
Nice room(No 15) though with a lot of noise from the street. The hotel is perfectly located, inside the city and not far from the beach.
The bed was good, good pillows and dynes. Enough solar carriages. They must only be occupied from 9:30 a.m. and that was virtually respected. We would love to return to this hotel.
Entertainment almost every night.
Good drinks and great breakfast. We had purchased all inclusive, but thought that lunch and dinner was not as good. The food was not wrong, but it was not so interesting.
Nice room(No 15) though with a lot of noise from the street. The hotel is perfectly located, inside the city and not far from the beach.
The bed was good, good pillows and dynes. Enough solar carriages. They must only be occupied from 9:30 a.m. and that was virtually respected. We would love to return to this hotel.
Hotel response
Comment: 8 Jun 2026
Kære Charlotte, thank you for your lovely review and for sharing your photos!
We're glad you had such a nice stay with us. It is great to know that our Danish and Swedish receptionists helped make your holiday even more enjoyable. We will be sure to pass on your kind words to them.
Thank you as well for your comments about the food. We're happy you enjoyed the breakfast and drinks, and we appreciate your honest feedback regarding lunch and dinner.
Although our location is one of the things many guests enjoy most, we are sorry that the street noise affected your stay in room 15.
It was a pleasure having you as our guest, and we hope to welcome you back again in the future.
Sunrprime Waterfront, Diego
We're glad you had such a nice stay with us. It is great to know that our Danish and Swedish receptionists helped make your holiday even more enjoyable. We will be sure to pass on your kind words to them.
Thank you as well for your comments about the food. We're happy you enjoyed the breakfast and drinks, and we appreciate your honest feedback regarding lunch and dinner.
Although our location is one of the things many guests enjoy most, we are sorry that the street noise affected your stay in room 15.
It was a pleasure having you as our guest, and we hope to welcome you back again in the future.
Sunrprime Waterfront, Diego
Couple
Comment: 20 May 2026
Stayed in: May 2026
Really good location
The hotel is very well located. Beautiful view and central location. The weather was relatively bad while we were there. But we had a perfect starting point for long walks, among other things we walked along the water to Palma. A nice trip of about 7-8 kilometers. We had a room that was actually under the pool, down in a basement. We got a little skeptical on the way down there, but the room was super nice. With a nice view. Lots of closet space and a nice large bathroom. Since we had a lot of rain we wanted to watch a little TV. However, there were flanges in the screen and the TV was very small and of older date. Not of great importance but worse than usual at Sunprime. Generally sweet staff everywhere who made their efforts to keep the area neat and provide good service. Lots of chairs, but again we only had a few days of sun. However, we experienced a good culture around reservation of solar wagons. All inclusive was really bad. Good breakfast and fine drinks (do not drink them myself but they looked good and people seemed satisfied), but lunch and dinner were not worth the money. Would like to visit the place again, but definitely only chooses breakfast. However, you get plenty of other fine things if you visit the place.
Hotel response
Comment: 8 Jun 2026
Kære Helene, thank you for your review and for sharing your photos of the hotel and the surrounding area!
We're happy you enjoyed our location, despite the mixed weather during your stay you could enjoy the walks.
We're also pleased that you liked your room and found our team friendly and helpful throughout your stay.
Thank you for your comments regarding the TV and our all inclusive offering. We appreciate your honest feedback and will take it into account as we continue to improve our guests' experience.
It was a pleasure having you with us, and we're delighted to hear that you would consider visiting us again!
Sunprime Waterfront, Diego
We're happy you enjoyed our location, despite the mixed weather during your stay you could enjoy the walks.
We're also pleased that you liked your room and found our team friendly and helpful throughout your stay.
Thank you for your comments regarding the TV and our all inclusive offering. We appreciate your honest feedback and will take it into account as we continue to improve our guests' experience.
It was a pleasure having you with us, and we're delighted to hear that you would consider visiting us again!
Sunprime Waterfront, Diego
Family traveller
Comment: 25 Jul 2026
Nice vacation
Visited the hotel 1 week in July with our 2 children of 21 and 16 years old.
Before the time was a little worried about the airplane noise and noise from the street, but both proved unproblematic for us. First, there was absolutely no noise from the street and second, yes, there were often flights both day and night, so if you want total tranquility you should not choose this hotel, but for us the flights were not a problem at all.
Lovely with the option of water aerobic and div workout options.
A/C worked fine and impeccable. Easy access to many restaurants and tourist shops.
Before the time was a little worried about the airplane noise and noise from the street, but both proved unproblematic for us. First, there was absolutely no noise from the street and second, yes, there were often flights both day and night, so if you want total tranquility you should not choose this hotel, but for us the flights were not a problem at all.
Lovely with the option of water aerobic and div workout options.
A/C worked fine and impeccable. Easy access to many restaurants and tourist shops.
Hotel response
Comment: 15 Aug 2026
Thank you so much Malene! for sharing so happy to hear you had a lovely stay and that the noise from planes were not a problem for you. And thank you to say you liked our water aerobics and the fitness activities, it comes with a Sunprime concept ;)
We truly appreciate your kind words and hope to have the pleasure of welcoming you and your family back again soon. ❤️
Warmest regards!
Sunprime Waterfront, Diego
We truly appreciate your kind words and hope to have the pleasure of welcoming you and your family back again soon. ❤️
Warmest regards!
Sunprime Waterfront, Diego
Couple
Comment: 11 Jun 2026
Stayed in: Jun 2026
Don't go here.
Would like to review this hotel and the food is terribly bad. Have buffe all including package. Buffen is beneath contempt. There are no shellfish . Food cold and tasteless, looks like the worst school canteen. Been a guest for many years and can compare with it. If nothing changes, the hotel will lose guests. Choose another hotel and enjoy the food.
Hotel response
Comment: 19 Jun 2026
Stort tack för att du tog dig tid att dela med dig av din feedback, Helene
We are sorry to hear that your experience with our all-inclusive buffet did not meet your expectations. We understand your disappointment, especially as you have been a guest with us for many years and have seen the hotel at its best.
Your comments regarding the selection, food temperaturehave been discussed during our weekly meeting last monday and shared with both our kitchen team and the company's F&B department. We continuously review our buffet offerings and service standards. While issues such as food temperature can be addressed immediately, menu planning is reviewed at a broader company level. Most importantly, please be assured that your feedback has been taken seriously and will be considered moving forward.
We truly value your loyalty over the years and regret that this stay left you disappointed. We hope to have the opportunity to welcome you back and provide a much better experience on your next visit.
Sunprime Waterfront, Diego
We are sorry to hear that your experience with our all-inclusive buffet did not meet your expectations. We understand your disappointment, especially as you have been a guest with us for many years and have seen the hotel at its best.
Your comments regarding the selection, food temperaturehave been discussed during our weekly meeting last monday and shared with both our kitchen team and the company's F&B department. We continuously review our buffet offerings and service standards. While issues such as food temperature can be addressed immediately, menu planning is reviewed at a broader company level. Most importantly, please be assured that your feedback has been taken seriously and will be considered moving forward.
We truly value your loyalty over the years and regret that this stay left you disappointed. We hope to have the opportunity to welcome you back and provide a much better experience on your next visit.
Sunprime Waterfront, Diego
Family traveller
Comment: 4 May 2026
Stayed in: May 2026
Nice hotel
Good and clean hotel near the beach,with magical views from the balcony. Nice staff and good selection everything from food / drink and various activities such as fine spa facility.
Hotel response
Comment: 9 May 2026
Vad fantastiskt roligt att läsa er recension från ert besök hos oss nu i maj 2026 familjen Nilsson!!
It’s fantastic that you enjoyed the "magical view" from the balcony and found the hotel both fresh and well-located near the beach. We’re also very happy to know that our staff made a good impression and that you enjoyed the variety of food, drinks, and activities like our spa.
Knowing that you had a perfect stay with us—from the sleep quality to the overall service—is the best feedback we could ask for. We hope to welcome you back again very soon!
Sunprime Waterfront, Diego
It’s fantastic that you enjoyed the "magical view" from the balcony and found the hotel both fresh and well-located near the beach. We’re also very happy to know that our staff made a good impression and that you enjoyed the variety of food, drinks, and activities like our spa.
Knowing that you had a perfect stay with us—from the sleep quality to the overall service—is the best feedback we could ask for. We hope to welcome you back again very soon!
Sunprime Waterfront, Diego
Very good location
Carrer dels Pins, 15, 07610 Can Pastilla, Can Pastilla, Palma, 07610, Spain|6.66 km from city centre
Check in and check out
Check in from:
13:00
Check out before:
11:00
Good to know
Children are not allowed at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Breakfast available
Breakfast price
€16/person
Breakfast times
07:30 - 10:30 from Monday to Sunday
Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. Please note that Half Board Dinner includes only one drink.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Sunprime Waterfront: FAQs
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