Pullman Kinshasa Grand Hotel
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
More about Pullman Kinshasa Grand Hotel
Pullman Kinshasa Grand Hotel
Offering magnificent views over the Congo River., the 5-star Pullman Kinshasa Grand Hotel is located in the Gombe area of the city of Kinshasa. It offers an outdoor pool and fitness centre.
Comment: 9 Nov 2025
Stayed in: Nov 2025
The pearl of Kinshasa
Hotel response
Comment: 10 Nov 2025
hank you so much for your positive feedback. We appreciate your kind words and are so glad that you enjoyed your stay at Pullman Kinshasa Grand Hôtel. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again.
Sincerly,
Jenny E.
Guest Experience Manager
Comment: 20 Mar 2026
Stayed in: Mar 2026
Very bad experience not to be repeated
They consumed the first night without booking my room...I was forgotten to wait 1 hour before preparing my room
Hotel response
Comment: 23 Mar 2026
Nous vous remercions d’avoir partagé votre expérience et nous présentons nos sincères excuses pour le désagrément rencontré lors de votre arrivée.
Nous comprenons parfaitement votre frustration et regrettons que votre chambre n’ait pas été prête à votre arrivée, malgré votre réservation à l’avance. Cet incident ne reflète pas les standards de qualité et de service que nous nous efforçons de maintenir.
Des mesures nécessaires sont en train d'être prise afin que ce type de situation ne se reproduise plus. Nous serions ravis d’avoir l’opportunité de vous accueillir à nouveau et de vous offrir une expérience conforme à vos attentes.
Cordialement,
Jenny E.
Guest Experience Manager
Comment: 20 Mar 2026
Stayed in: Mar 2026
Good memories in the diplomatic suite in the years 1999 and 2000
Hats off to Madame Pierrette Kahambu!
Elie Malet
Hotel response
Comment: 23 Mar 2026
Merci pour vos compliments ! Nous sommes ravis que notre nouvelle tour rénovée et l’accueil de Madame Emmanuelle aient rendu votre séjour mémorable. Un grand bravo également à Madame Pierrette Kahambu pour son engagement.
Au plaisir de vous accueillir à nouveau très bientôt !
Cordialement,
Jenny E.
Guest Experience Manager
Comment: 31 May 2026
Stayed in: Jun 2025
Best hotel destinations in town ( Kinshasa)
Hotel response
Comment: 1 Jun 2026
Thank you very much for your wonderful feedback!
We are truly honored to be considered one of the best hotels in town. Your satisfaction and appreciation are the greatest rewards for our teams.
We look forward to welcoming you again very soon at Pullman Kinshasa.
Kind regards,
Jenny Ezaty
Guest Experience Manager
Comment: 19 Jan 2026
Stayed in: Jan 2026
Great place and good value for money
Hotel response
Comment: 20 Jan 2026
Thank you so much for your kind words. We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon at Pullman Kinshasa Grand Hôtel.
Sincerly,
Jenny E.
Guest Experience Manager
Very good location
4 Av. des Batetela, Kinshasa, 9535, DR Congo|3.81 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.