Homaris Boxi Studios
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Children | Children are welcome at this hotel |
More about Homaris Boxi Studios
Homaris Boxi Studios
Located in Berlin, 1.7 km from East Side Gallery, Homaris Boxi Studios features rooms with inner courtyard views and free WiFi. It is situated 3.2 km from Alexanderplatz Underground Station and provides a lift. The aparthotel features family rooms.
Reviews from 
Anonymous traveller
Comment: 11 May 2026
Stayed in: May 2026
Clean and comfortable. Great spot in a cozy neighbourhood. Will probably stay here again.
Anonymous traveller
Comment: 23 Mar 2026
Stayed in: Mar 2026
Room is nice, everything was clean and the kitchen sufficiently supplied, also great location, which is the primary reason we chose it.
However if I had known there would be absolutely no staff on site, like ever, I would not have stayed here. I am not interested in soliciting a business that has forgone employing actual local humans in favor of AI. Whatever they are "saving" by doing this, they are losing via poor customer service. There was general confusion every afternoon in the "lobby" (hallway really) at check-in, as new guests tried to figure out what room they had and how to get in.
During our stay, other guests did thoughtful things like run through the hallways at night, pounding on doors (!!!) and just generally being loud. The robot I reported this to said a reminder about noise restrictions would go out to guests, but this did not happen. Then the front door lock stopped working, so all sorts of street randos could just walk on in; the robots told me they were trying to locate a needed part to fix it, but again I saw no humans on site whatsoever so had no confidence anything was actually being done to make the hotel secure for guests.
Last irritant - there was no indication there'd be housekeeping services, which is fine, but then someone came on unexpectedly and made the bed while we were out. If I had known someone was coming I'd have put up a DoNotDisturb sign ... if there was one.
Overall a thumbs down! PLEASE EMPLOY ACTUAL PEOPLE to staff your hotel.
However if I had known there would be absolutely no staff on site, like ever, I would not have stayed here. I am not interested in soliciting a business that has forgone employing actual local humans in favor of AI. Whatever they are "saving" by doing this, they are losing via poor customer service. There was general confusion every afternoon in the "lobby" (hallway really) at check-in, as new guests tried to figure out what room they had and how to get in.
During our stay, other guests did thoughtful things like run through the hallways at night, pounding on doors (!!!) and just generally being loud. The robot I reported this to said a reminder about noise restrictions would go out to guests, but this did not happen. Then the front door lock stopped working, so all sorts of street randos could just walk on in; the robots told me they were trying to locate a needed part to fix it, but again I saw no humans on site whatsoever so had no confidence anything was actually being done to make the hotel secure for guests.
Last irritant - there was no indication there'd be housekeeping services, which is fine, but then someone came on unexpectedly and made the bed while we were out. If I had known someone was coming I'd have put up a DoNotDisturb sign ... if there was one.
Overall a thumbs down! PLEASE EMPLOY ACTUAL PEOPLE to staff your hotel.
Anonymous traveller
Comment: 17 Mar 2026
Stayed in: Mar 2026
Great location, lovely apartment. Location was perfect. Will definitely stay there again on our next trip.
Anonymous traveller
Comment: 17 Mar 2026
Stayed in: Mar 2026
Location was good station 5min walk away. Room was clean and spacious. Kitchen was fully equipped with everything you would need.
Anonymous traveller
Comment: 30 Jan 2026
Stayed in: Jan 2026
Horrible customer service. When I got to the hotel, there was no way I could check in. They claimed to have sent me an email but I did not receive anything. The link that was put up required a booking id proprietary to the hotel - if we can call it that - which had not been provided to me. I had to call and lost 45 mins with checkin
The room was big but messy, the cuttlery and plates were on the floor.
I had left my luggage upon checkout in the luggage room. At 1830 I could no longer upon the door with my code, prompting another 30 mins with their telephone support. The whatsapp support is a joke
Worst of all, I left my iO toothbrush and expensive perfume in the room. I wrote them 5 times as they simply must have found it. Even when I get pass the AI bot, they always promise me to enquire and get back to me, which they never do. If you then contact them again you have to explain everything again only leading to the same result.
Shameful
The room was big but messy, the cuttlery and plates were on the floor.
I had left my luggage upon checkout in the luggage room. At 1830 I could no longer upon the door with my code, prompting another 30 mins with their telephone support. The whatsapp support is a joke
Worst of all, I left my iO toothbrush and expensive perfume in the room. I wrote them 5 times as they simply must have found it. Even when I get pass the AI bot, they always promise me to enquire and get back to me, which they never do. If you then contact them again you have to explain everything again only leading to the same result.
Shameful
Very good location
17 Boxhagener Straße Building C, Friedrichshain-Kreuzberg, Berlin, 10245, Germany|2.99 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Check-in is only possible via our digital check-in system. The link for this will be sent by e-mail, SMS or WhatsApp shortly before arrival. Once the registration form has been filled and an ID card or passport has been uploaded, access to the Guest Area with all the details of your stay will be granted. Our support team is available around the clock by phone and chat. This home is equipped with a device that monitors the environment inside the property (including noise levels, temperature, and motion) to ensure guests have a pleasant stay and our neighbors are not disturbed. This property will not accommodate hen, stag or similar parties. Please note that all Special Requests are subject to availability and additional charges may apply.
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