Riad El Kennaria
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about Riad El Kennaria
Riad El Kennaria
Hotel Elkennaria offers riad style accommodation in the Kennaria district of central Marrakesh, a short walk from Jamaâ El Fna Square.
Reviews from 
Group traveller
Comment: 23 Sep 2025
Stayed in: Sep 2025
The best staff
Wow! The staff is Amazing, very helpfull and nice. The breakfast was delicious, fresh Orange juice, ice cofce, water.. The guy-waiter from Photo was The best, he told us what to do in Marocco and recommended Places. Hassan gave us best iced cofee. Room was very clean and they cleaned it every day. The restaurant with terrace with beutiful view. I highly recommend it.
Family traveller
Comment: 14 Apr 2026
Stayed in: Apr 2026
terrible
The experience was really terrible. I went with my family for dinner and a few drinks on the rooftop. The staff were friendly with us because we spoke French, but at the table next to us there were some young people and they were very rude to them. They seemed very uncomfortable because of their behavior, and one of them even left the scene for a while crying.
I spoke to one of them to understand what had happened, and he explained that the staff had made offensive remarks. I felt there was some discrimination. Even the service to them was very unpleasant.
The food price was extremely high for a place with such poor service. I wouldn’t recommend it to people who come with friends because they might make you uncomfortable. There is no privacy to chat, as the waiters kept talking and bothering us.
I spoke to one of them to understand what had happened, and he explained that the staff had made offensive remarks. I felt there was some discrimination. Even the service to them was very unpleasant.
The food price was extremely high for a place with such poor service. I wouldn’t recommend it to people who come with friends because they might make you uncomfortable. There is no privacy to chat, as the waiters kept talking and bothering us.
Hotel response
Comment: 16 Apr 2026
Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Nous vous remercions d’avoir pris le temps de partager votre ressenti, car il est essentiel pour nous améliorer.
Nous sommes particulièrement préoccupés par les remarques concernant le comportement du personnel envers d’autres clients. Ce type de situation ne reflète en aucun cas les valeurs que nous souhaitons défendre. Nous prenons ces retours très au sérieux et allons faire le nécessaire pour comprendre ce qui s’est passé.
Concernant le service et l’ambiance, nous regrettons également que vous ayez ressenti un manque de confort et d’intimité. Votre remarque sera partagée avec nos équipes afin d’améliorer l’expérience de tous nos clients.
Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions et de vous offrir une expérience à la hauteur de vos attentes.
Nous sommes particulièrement préoccupés par les remarques concernant le comportement du personnel envers d’autres clients. Ce type de situation ne reflète en aucun cas les valeurs que nous souhaitons défendre. Nous prenons ces retours très au sérieux et allons faire le nécessaire pour comprendre ce qui s’est passé.
Concernant le service et l’ambiance, nous regrettons également que vous ayez ressenti un manque de confort et d’intimité. Votre remarque sera partagée avec nos équipes afin d’améliorer l’expérience de tous nos clients.
Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions et de vous offrir une expérience à la hauteur de vos attentes.
Family traveller
Comment: 27 Mar 2026
Stayed in: Mar 2026
Great location and service
During our stay in this riad with my family, the experience was excellent. The staff was very good from the start; several of them spoke Spanish, especially at reception, which made communication very easy. Also, everyone was very friendly and attentive.
The rooms were spotless: very clean and with a pleasant smell of clean as soon as you entered.
We were also offered a very helpful service when confirming the booking, as we were proposed to manage a taxi to pick us up at the airport, both on arrival and departure.
On the other hand, the riad has a terrace at the top where there is live music, creating a very pleasant atmosphere, and also ends at a suitable time, so it is not bothersome to rest.
No doubt I would repeat the experience, it is next to the square
Excellent service and location
The rooms were spotless: very clean and with a pleasant smell of clean as soon as you entered.
We were also offered a very helpful service when confirming the booking, as we were proposed to manage a taxi to pick us up at the airport, both on arrival and departure.
On the other hand, the riad has a terrace at the top where there is live music, creating a very pleasant atmosphere, and also ends at a suitable time, so it is not bothersome to rest.
No doubt I would repeat the experience, it is next to the square
Excellent service and location
Group traveller
Comment: 11 Mar 2026
Stayed in: Mar 2026
Very good stay at Riad El Kennaria
We stayed 4 nights with friends in this riad ideally located, just a few minutes from Jemaa el-Fna Square. Good value for money. Room 4 beds, clean, comfortable and nicely decorated. It was a bit cool but extra blankets were available and Zizou, our host, kindly lent us a radiator for the duration of our stay.
Zizou was really at the top: always smiling, very helpful and accommodating (organizing breakfast to go, airport transfers, advice...). All the staff are very friendly and the rooms are cleaned every day. Thanks to the whole team, we feel good here! ☺️
Breakfast included that fits well to the stomach (msemen, semolina patty, scrambled eggs, bread, honey jam, orange juice, mint tea). Nice Rooftop with restaurant. There are concerts in the evening but it does not end too late so it does not bother to sleep.
Note: we had already booked our excursions before arriving, but the riad also offers some.
To summarize: very good address in Marrakech, we recommend!
Zizou was really at the top: always smiling, very helpful and accommodating (organizing breakfast to go, airport transfers, advice...). All the staff are very friendly and the rooms are cleaned every day. Thanks to the whole team, we feel good here! ☺️
Breakfast included that fits well to the stomach (msemen, semolina patty, scrambled eggs, bread, honey jam, orange juice, mint tea). Nice Rooftop with restaurant. There are concerts in the evening but it does not end too late so it does not bother to sleep.
Note: we had already booked our excursions before arriving, but the riad also offers some.
To summarize: very good address in Marrakech, we recommend!
Family traveller
Comment: 3 Feb 2026
Stayed in: Oct 2025
Didn't like our room, may have been better in another one
Unfortunately, no AC and given the windows being inwards the air got quite hot. Furthermore, we had mold in our room which smelled quite strong but apparently it wasn't possible to move us to another room despite people checking out/in regularly. Cannot judge about the employees' English as we spoke French. The food was good, the proximity to the Jmaa Elfnaa was perfect.
Hotel response
Comment: 15 Feb 2026
Thank you for your feedback.
We are truly sorry to hear that your stay did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the lack of air conditioning and the ventilation issue due to the inward-facing windows. We also regret the discomfort caused by the mold and the odor in your room. This is certainly not the standard we aim to provide, and we take your comments very seriously. We will investigate this matter with our housekeeping and maintenance teams to ensure it is addressed promptly.
Regarding the room change, we are sorry that we were unable to accommodate your request at the time. Availability can sometimes be limited despite regular check-ins and check-outs, but we understand how frustrating this must have been.
We truly appreciate your kind words about the food and our proximity to Jmaa Elfnaa, and we are glad these aspects contributed positively to your stay.
Thank you again for sharing your experience. Your feedback helps us improve, and we hope to have the opportunity to welcome you again under better circumstances.
We are truly sorry to hear that your stay did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the lack of air conditioning and the ventilation issue due to the inward-facing windows. We also regret the discomfort caused by the mold and the odor in your room. This is certainly not the standard we aim to provide, and we take your comments very seriously. We will investigate this matter with our housekeeping and maintenance teams to ensure it is addressed promptly.
Regarding the room change, we are sorry that we were unable to accommodate your request at the time. Availability can sometimes be limited despite regular check-ins and check-outs, but we understand how frustrating this must have been.
We truly appreciate your kind words about the food and our proximity to Jmaa Elfnaa, and we are glad these aspects contributed positively to your stay.
Thank you again for sharing your experience. Your feedback helps us improve, and we hope to have the opportunity to welcome you again under better circumstances.
Excellent location
10 Rue Kennaria Dabashi, Médina, Medina, Marrakech, 40000, Morocco|1.27 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast options
Western breakfast
Breakfast times
08:00 - 11:00 from Monday to Sunday
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
This hotel accepts the following payment methods:
Cash
Transfer from/to airport available. Cost: 17.00 EUR one way.
Riad El Kennaria: FAQs
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