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AirAsia flights

Starting life in 1994, Air Asia has a fascinating history. While it is now Asia’s leading airline this wasn’t always the case. In trouble, it was bought in 2001 by music mogul Tony Fernandez for the princely sum of 25 pence. Dreaming of cheap flights through Asia, Fernandez always wanted to specialise in low-cost long-haul flights. With a dream of making flying possible for all, since his ownership he has seen Air Asia rise to become one of the world’s best airlines. The company grew from two planes in 2002 to a fleet of 86 aircraft flying 30 million people to over 20 countries today. "Now Everyone Can Fly", is his and the airline’s motto.

A few days each month Fernandez can be found working on the ground or in the cabin crew as he believes good management starts from knowing everything about the business.

The following information is correct as of October 2014 and is subject to change. Please check with the airline directly for complete accuracy. 

Why Fly with AirAsia

How to Check In

Online and mobile check-in is available with Air Asia from 4 hours and up to one hour before scheduled departure. Check-in is also available at the airport with desks closing about one hour before scheduled departure.

Baggage Allowance and Fees

Passengers on Air Asia are entitled to one piece of cabin baggage weighing no more than 7kg, free of charge. Dimensions must not exceed 56cm x 36cm x 23cm. One smaller item such as a laptop or purse is also permitted. Checked baggage allowance comes with a charge; from RM 50 for 15kg up to RM 100 for 30kg. Excess baggage charges are RM 40 per kg. Prams/strollers/buggies, wheelchairs, mobility devices and walking frames may be checked-in free of charge.

Seating

31 inches of legroom are standard on Air Asia but extra can be purchased for a fee. Hot Seats - with extra legroom - are available for a fee. Seat reservations for RM 30 for a standard seat and RM 110 for extra legroom.

Booking Fees

Air Asia charge a booking fee if paying by credit card. Only by using BIG Visa and Paypal is there no additional fee.

Service on Board

Even though Air Asia is a long-haul carrier it is still a low-cost one, therefore food and drinks must be purchased on board. Note that in accordance with Shariah Law, Air Asia does not serve pork or alcohol on any of its flights apart from those with Air AsiaX. A menu is available online in order to pre-order food before travel. Seat-back TV screens showing a choice of movies, TV programmes, music and games and a free headset are provided on Air AsiaX flights to and from Australia.

AirAsia

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