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Firefly flights

Firefly is a short-haul airline based in Malaysia, and owned by Malaysian Airlines. They launced in 2007 and have a focus on connecting the Indonesia-Malaysia-Thailand growth triangle. As a result, they mainly fly to and from destinations in Malaysia, Sumatra (Indonesia), Singapore and Southern Thailand with most flights departing from their two hubs in Penang and Subang (Kuala Lumpur). There are plans in place to expand operations to a new hub in Malacca. Firefly don't operate any routes from Ireland, however they're a great airline to know about if you're planning a trip around Southeast Asia. They fly to 17 destinations with their fleet of 14 aircraft. Their slogan, "Beyond Convenience", refers to the fact that they are a point-to-point airline landing at city airports offering a full service on board including food and drinks.

Information correct as of March 2017

Why fly Firefly

How to check in

As well as inside the airport at the check in desk, check in is available at self-service kiosks (these also support Malaysian Airlines codeshare flights where applicable) and online via Firefly's website. Note that web check-in is only available for domestic flights within Malaysia, or flights to and from Singapore. Check in opens 24 hours before scheduled departure and closes one day before. Passengers travelling with infants, in a group of nine or over, or with reduced mobility should check in at the desk in the airport.

Seating

Seat pitch (the distance between your seat and the one in front of you) is an industry-standard 30". Seat selection is available for a fee, payable in Malaysian Ringgit (MYR). Seats in rows 18 and 19 cost MYR 45 to book in advance, seats in rows 1, 16 and 17 cost MYR 25, and standard seat reservation costs MYR 15.

Booking fees

Admin fees are charged in Malaysian Ringgit. The admin fee on domestic flights is MYR 35, with a charge of MYR 45 for flights heading for Singapore, Phuket and Banda Aceh.

Service on board

Firefly aim to offer simple, high standard services during its short haul regional flights. Complimentary food and drink are served on board, and on flights longer than 80 minutes there's the option to purchase extra snacks.

Punctuality

There currently isn't enough data to comment accurately on the airline's punctuality.

Baggage Allowances and Fees

Firefly hand luggage allowance: size, weight and fees

Cabin bag size: 56cm x 36cm x 23cm.

Hand luggage weight allowance: 7kg maximum.

Number of hand luggage pieces allowed: One per passenger (plus a small personal item such as a handbag or briefcase).

Cost to check in oversized luggage: MYR 50 per piece.

Firefly hold luggage allowance: size, weight and fees

Hold baggage size: N/A.

Hold luggage weight allowance: 20kg free: no one piece can weigh more than 32kg.

Number of hold bags allowed: N/A.

Cost of hold luggage:Extra weight can be purchased online (the cheaper option) or at the airport. 5kg cost MYR 60 or 175 domestic, MYR 100 or 250 international. 10kg cost MYR 120 or 350 domestic, MYR 200 or 500 international, and 15kg cost MYR 180 or 525 domestic, MYR 300 or 750 international.

Firefly

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